Question about Kenmore Microwave Ovens
I don't mean any offense in my solution, and I urge you not to "kill the messenger" when you rate my solution, but I need to give you the facts as I see them.
When the oven failed to work right, it should have been taken out of service until it was properly repaired. Just jiggling the door would not qualify.
I couldn't imagine Sears having been found to have any liability for this, since the oven was known to be failing and it was used anyway, and it was apparently left running unattended, which every manufacturer warns against in their owner's manuals.
This post will be the public record of those facts.
It was almost certainly failing due to a bad door switch or door switch mount.
Door switch or mount trouble is usually caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.
Maybe your insurance company will cover part of this damage, but as far as any liability goes, I'd say Sears is in the clear.
But I'm not an attorney, just for the record. I just work for them in liability cases in my capacity as an electronics expert witness.
If you do happen to file suit, I would be more than happy to give a statement on this, so feel free to contact me with the case numbers and court info.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
William E. Miller
Posted on Dec 28, 2008
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Jun 05, 2011 | KitchenAid KHMS2040W Microwave Oven
Mar 23, 2011 | Microwave Ovens
Mar 24, 2010 | GE Spacemaker JVM1640SJ Microwave Oven
Feb 21, 2010 | Microwave Ovens
Dec 23, 2009 | GE XL1800 1100 Watts Microwave Oven
Oct 21, 2009 | Dacor DCM24 Convection/Microwave Oven
Jun 16, 2009 | Maytag MMV4205 Microwave Oven
Apr 15, 2008 | Dacor DMT2420 1200 Watts Microwave Oven
Oct 02, 2018 | Kenmore Microwave Ovens
67 people viewed this question
Usually answered in minutes!