Question about Philips ShoqBox PSS120 MP3 Player

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Can't Seem To Find The Music On My Shoqbox

I transfered a few songs onto my shoqbox and i cant find them on my shoqbox. it says they on there on my computer but not in the shoqbox. it is the right music format...

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  • romec Feb 03, 2009

    I have exactly the same problem my shoqbox just does not find the tracks but on the computer they are please help

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Search for a program called 'Shoqbox buddy' which will rebuild the database on your player. Operation is fairly self-explanatory.

Once you run the program and navigate to the right location on the player it takes seconds.

Posted on Jan 15, 2009

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I had the same problems and contacted Philips Customer Care, their reply was as follows.
1 connect the Shoqbox to your PC (preferably on a USB port at the back of the PC )
2 press the reset button on the back of the Shoqbox for 10 seconds
3 open "my computer " on your PC
4 rightclick on your player
5 click on "Format
6 disable "quick format" and select "FAT32" as the file system
7 start Formatting.
After this use the repair/Update function of the Philips Device Manager which can be downloaded from the disc supplied or from the Phipis website.
Hope this helps-. Bertie B

Posted on Oct 06, 2009

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Posted on Jan 02, 2017

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4 Answers

Philips ShoqBox PSS120 will not down load music


Try using Windows Explorer instead to transfer files and see if that works:
Plug in the device to the computer making sure it is detected. Right click START button and select Explore. Scroll down the left panel to the device entry. It should be the drive listed after your DVD/CDROM drive. Click the (+) next to the entry to expand the folders. Find the folder where the Mp3's are stored. Now you can simply drag/drop the files from your PC into your player.

Hope that helps!

May 30, 2008 | Philips ShoqBox PSS120 MP3 Player

1 Answer

Philips shoqbox


You have a file error: a system file may be missing or you have a format error on the SHOQBOX. To fix this problem: 1. Connect the SHOQBOX to the computer using the supplied USB cable. 2. Plug your SHOQBOX into a wall outlet with the supplied AC adapter. 3. Launch the Device Manager at Start->Programs->Philips->Philips->PSS110 (or the model number of your SHOQBOX) on your PC. * IMPORTANT: All music & content of your SHOQBOX will be erased once the factory setting is restored. 4. A dialogue box will pop up; click Restore and OK to confirm and start restoring the unit to its factory setting. 5. Follow the on-screen instructions to complete the restoration. 6. The Device Manager will close automatically once the success message is displayed. 7. Transfer a couple of songs into your SHOQBOX to confirm if the SHOQBOX has fully recovered all the files. 8. Close all opened applications and safely remove your SHOQBOX by clicking on the icon on your Windows task bar tray. 9. When prompted, ?The USB Mass Storage Device can now be safely removed from the system?, click OK and unplug your SHOQBOX. 10. Your player will display ?UPGRADING FIRMWARE?? once disconnected from the computer. 11. After firmware upgrade is complete, it will reset itself, showing the PHILIPS splash screen. 12. Press to switch on the player again.

Sep 12, 2007 | Philips ShoqBox PSS120 MP3 Player

1 Answer

Shoqbox


The PSS series only recognizes an obsolete DRM-9 license for WMA files. IF the songs were working previously on this mp3 player, make sure your music service subscription is up-to-date - delete every song off of here and then reload them. IF there were never working: You will need to stick to songs that are in true mp3 format if you want to get any use at all out of this player.

Jul 04, 2008 | Philips PSS110/17 MP3 Player

1 Answer

Shoqbox not playing or showing song loaded


Make sure you have the version of the Musicmatch from the Philips website first, and try again - Musicmatch discontinued their service in Oct 2007, making this particular Philips mp3 player obsolete.

Also, make sure the files you are trying to load are in Mp3 format specifically - this player cannot take DRM-encrypted WMA files.

Jun 09, 2008 | Philips PSS110/17 MP3 Player

1 Answer

Transfer of music


Try uninstalling and reinstalling the software.
Good luck,
Lee

May 17, 2008 | Philips ShoqBox PSS120 MP3 Player

1 Answer

Mp3 files missing


Make sure the music files are in the correct format specified on the product spec sheet; drm-protected files will not work, and most music services use them now

Apr 26, 2008 | Philips ShoqBox PSS120 MP3 Player

1 Answer

Can no longer connect with computer


possibly needing reset? Try pushing a pin into the reset hole under the back cover.

If that doesn't work, just wait until it runs out of power.

Then charge, and plug back into the computer

Possibly needing to format and reinstall the firmware. The firmware is on the site.

Good luck,
Adam

Nov 30, 2007 | Philips PSS110/17 MP3 Player

2 Answers

Lost


Hi, you might want to consider using the freeware Shoqbox Buddy (http://www.apocgraphy.com/ShoqBoxBuddy/Help.htm). I completely stopped using the proprietary software shipped with the shoqbox in favor of the Shoqbox Buddy!
Regards! Stephen

Oct 05, 2007 | Philips ShoqBox PSS120 MP3 Player

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