Question about Tomtom ONE 3rd Edition GPS

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ERROR: 573/#https://home.tomtom.com/shop/onetimeDeviceUpdates: Error from server: You have an invalid version of the TomTom application installed on your TomTom device. To use HOME you need to install the correct version of the TomTom application. You have an invalid version of the TomTom application installed on your TomTom device. To use HOME you need to install the correct version of the TomTom application. Server function called: onetimeDeviceUpdates Error code: 573 URL: https://home.tomtom.com/shop/onetimeDeviceUpdates Stack:

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  • Maindeck Jan 04, 2009

    ERROR: 101/https://home.tomtom.com/shop/getAccountL... Error from server: A system error occurred that wasn't your fault. Please try again later.
    A system error occurred that wasn't your fault. Please try again later.
    Server function called: getAccountLicensedContent
    Error code: 101
    URL: https://home.tomtom.com/shop/getAccountL...
    Stack:
    0. chrome://tthome/content/logic/comm.js:437
    this.errorSeverity);
    1. chrome://tthome/content/logic/comm.js:413
    this._doneCallbacks();
    2. chrome://tthome/content/logic/comm.js:273
    this.request.onload = function() { me._done(true); }

    Time: Sun, 04 Jan 2009 20:49:55 GMT

  • Anonymous Jan 10, 2009

    Got a Tomtom Xl Europe 31 special edition for Xmas, I get exactly the same problem.

  • yunkerj Apr 07, 2009

    I even update the ROM so absolutely "clean". Want to install on storage card.

  • Anonymous Mar 21, 2014

    downloaded tomtom my drive but wont start up error (OXC0150002) COMES UP

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Go to My Computer, then the TomTom drive and click explore. Move your Map folder to the desktop. Then, delete everything on the tomtom drive. Unplug it, plug it back in, and start up Tomtom HOME and install all updates, keep unplugging, plugging back in, and installing updates until there aren't any more updates. Then move your map folder back to where it was on your TomTom drive.

Please rate, Thank you!

Posted on Feb 27, 2009

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1 Answer

No maps found


When your tom tom comes up with the no maps found error message. There are several causes to the problem.
If you updated your map using the latest map guarantee and then get the error No maps found, make sure you install the latest version of the TomTom application.
Check for the latest application: Connect your navigation device or memory card to your computer and click Update my device in TomTom HOME to check if a new application is available.
You can check the version of your application in TomTom HOME. Connect your device and then click Manage my device and select the Items on my device tab. Expand Applications and then click More info.
Your map may require the latest version of the TomTom application.
Check for the latest application Connect your navigation device or memory card to your computer and click Update my device in TomTom HOME to check if a new application is available.
HOME may not immediately offer the latest application version when installing a downloadable map on a blank memory card. Re-connect your memory card to HOME and check for the latest application by clicking Update my device in HOME. HOME this time offers the latest application for your device. Try Installing maps on a new memory card
You can check the version of your application in TomTom HOME. Connect your device and then click Manage my device and select the Items on my device tab. Expand Applications and then click More info.
You need to also make sure all files are in the right places. Browse the content of your navigation device:
Windows XP: Click Start > My Computer and then double-click the removable drive of your device.
Windows 7 / Windows Vista: Click the Windows start button > Computer and then double-click the removable drive of your device.
Mac OS X: Double-click the desktop icon of your navigation device.
Check the following:
The map folder (e.g. Western_Europe) needs to be located in the root directory of your navigation device or memory card. This means the map folder may not be inside another folder. Before you move the map folder we recommend that you create a manual backup.
The map folder needs to contain at least the following files
cline.dat cname.dat cnode.dat faces.dat mapinfo.dat poi.dat tables.dat tmccodes.dat traffic.dat .meta (map v705 or higher will have/need this file) .meta.dct (map v705 or higher will have/need this file) .pna
If any of these files are missing restore a previously made backup or re-install your map to your device (in TomTom HOME click Add Traffic, Voices, Safety Cameras etc. > Items on my computer).
Hpe this was helpful. Thanks for using fixya.

Jan 26, 2011 | Tomtom ONE GPS Receiver

1 Answer

Downloaded updates and now it only goes to "no maps found" screen and does not respond to taps.


Newer maps are not readable by older device software. Please upgrade your TomTom application to the latest version.
  1. Make sure that you have the latest version of TomTom HOME installed.
    • If TomTom HOME is already installed click on Help > Check for TomTom HOME Update.
    • If you do not have TomTom HOME installed, you can download the program fromwww.tomtom.com/home.
  2. Connect your device to your computer.
  3. Open TomTom HOME.
  4. If updates are not offered automatically, click on Update my device.
  5. Download all available updates, restart your device and then reconnect your device to the computer.
  6. When the updates have finished installing use Device > Disconnect Device.
  7. Repeat steps 4 through 6 until the update window shows 'No Items Available'.
Now that you are up to date with your application, check to see if the device still displays the NoMaps Found error under normal operation.
http://us.support.tomtom.com/cgi-bin/tomtom_us.cfg/php/enduser/std_alp.php?p_sid=o6qkN3Wj&p_lva=&p_li=&p_accessibility=&p_redirect=&cat_lvl1=&cat_lvl2=&prod_lvl1=&prod_lvl2=&p_pv=&p_prods=p_srch=&p_sort_by=&p_gridsort=&p_row_cnt=170,170&p_prods=&p_cats=&p_pv=&p_cv=&p_search_type=&p_search_text=no+maps+found&p_nav=foot&p_page_foot=5

Mar 05, 2010 | Tomtom XL 330 Car GPS Receiver

1 Answer

Invalid version of TomTom application installed on your TomTom device. To use HOME you need to install the correct version of the TomTom application''


For users with Smartphones, Pocket PCs etc using TomTom Navigator 6,7 or 8. Please do the following...

If you have installed the application TomTom Navigator to your SD/MMC Storage card as supposed to your device storage then you need to uninstall TomTom Navigator. This will not affect your maps etc. These stay on your stotage card. After you have unistalled TomTom Navigator. Reinstall it but this time when asked where you wish to install it select Device, do NOT install it to the storage card.

Once done lauch TomTom Navigator and follow the setup instructions. Enable Map Share if you you want to use it. When you are finished with configuring the setup close TomTom. Connect your device to your PC/Laptop and open TomTom Home. The error message should now be gone plus if you were not recieving map updates and map shares etc you will now.

Nov 20, 2009 | GPS Devices

1 Answer

Error 2152398878 on my tom tom xl 340 iq routes


Contact the operators of the server at the location that is offering the upgrade

Jul 21, 2009 | Tomtom GO GPS Receiver

1 Answer

My tomtom 125 won't install. When it turns on, the only screen it shows is a picture of the tom tom with a red circle with a white X in it. It seems to have install in tomtom home however.


At tomtom.com I found a link to download the new version of tomtom home. For some reason when I plugged in my tomtom to my computer it wanted to download an old version of home and that would not install the applications to my tomtom. After downloading the new version of tomtom home everything worked fine.

Mar 23, 2009 | Tomtom ONE GPS Receiver

2 Answers

Error code with softward


Hi Guys,

If you are using tomtom home 1.5 and also have tomtom home 2.5 installed, you will need to remove one of the versions of home from your computer because both versions of home use the same folder tomtom that is stored in my documents.

If you are using the tomtom go720 device, uninstall tomtom home (without the number 2 at the end)

tomtom home 1.5 with the options menu on the left hand side is not needed for your device since it has been for PDA use only.

Hope this helps

Thanks,
Pabs

Dec 28, 2008 | Tomtom GO 720 GPS Receiver

3 Answers

TomTom One V3 - Problem connecting to TomTom Home


I have the same problem in NL.. TT Home has problems downloading over Wireless connections.
Try connecting the computer to the internet via a cable. You may have to restart TTHome or maybe even your PC. The download should be quicker and more reliable :)

The problem is related to the MTU size and working around that can be very technical.

Dec 27, 2008 | Tomtom ONE 3rd Edition GPS

4 Answers

No maps found??


The problem is caused by a version mismatch between the Application version and the Map Version. They must both be the same. For example, if the TomTom has not had the application updated, but you updated the maps, the TomTom will not know how to read the file.

Make sure that if you are trying to use a version 815 map, that you are using a version 8.XXX application too. I had to upload two application version changes before I could read the new USA maps.

Dec 25, 2007 | Tomtom ONE GPS Receiver

2 Answers

Tom tom one usa nd canada


here is a possible solution from TomTom tech support:

To solve this, use TomTom HOME to install the application. Follow the steps below:
  1. Install TomTom HOME on your computer, if it isn't already installed. You can download the latest version of TomTom HOME here: www.tomtom.com/home

  2. Connect your device to your computer and switch it on.

  3. TomTom HOME opens automatically and checks for updates. If it does not automatically check, do one of the following:
    • In HOME 1.x select Device > Update now from the menu bar.
    • In HOME 2.x, click Update in the HOME menu.

  4. When you are shown a list of available updates that you can download, make sure that you select the check box for the TomTom application.
TomTom HOME downloads and installs the latest version of the TomTom application for your device.

Nov 28, 2007 | Tomtom ONE GPS Receiver

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