I have windows vista and I am unable to sync to a portable device. At one point I was able to do this and now I am not. I can play my playlist..but as soon as I plug a device into my usb port windows player shuts down.
On your player, go to Settings, USB Mode, and switch to MSC. After that, plug your player into your Windows Vista and now you can input music on your player manually. To do that, go into your player's storage from "Computer" and you will see a folder "Music". If you do not see it, it is because it is hidden. To unhidden it, simply press ALT key when you're still on the device storage. Tabs will pop up on the top. Click "Tools" and then click "Folder Options...". You will see three tabs. Click the "View" Tab. Look at advanced options and search for the sentence "Show hidden files and folders". You will be able to mark it so that you will be able to see the hidden folders/files in your player/laptop/computer. After you mark it, close the window and go back to your device storage. Now you will see transparent folders. If you see the music folder, you can just right click it, go to properties and look at "attributes" on the bottom and uncheck "Hidden". Now you can go back to tools and switch the hidden files/folders back to hidden so they don't show up hidden files on your laptop/computer (optional). Now you can manually switch/edit songs on your player without syncing. If you'd like to sync songs instead, you can format (reset) your player by plugging your player on your vista and go to "Computer" and right click your device when you see it. Click "Format..." and your device will reset itself. I recommend you manually editing your songs if you don't want your player to lose any files. If it still doesn't work, I think you need to get a new windows media player version if youd didn't get it yet.
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You can use the easyRip software's Player Loader module to easily put music on the device. Otherwise, you can always drag and drop media using Windows Explorer or use the WMP Sync option (may require the device to be in MTP mode)
Could be driver problem. You can try reinstalling the driver for the device. If it's a vista system, you might want to run the executable file in administrator mode, or even change the compatibility to XP.
Uninstall the current installation of the device software.
Insert CD in CD-ROM
Right click on the setup file
Choose properties / Compatibility Tab
Set it to XP
and tick the box at the bottom run as administrator.
Hi Janworks4u. Question for you... Did your mp3 work fine with WMP 10? I ask because WMP 11 is known for causing problems w/mp3 players. You can try reverting to WMP 10 to see if that fixes your problem. To do this:
click START, click on CONTROL PANEL, ADD OR REMOVE PROGRAMS (look at the top center of the Add or Remove Programs box that pops up for a little square you can click on that says "show updates." Click that box and then scroll down to WMP 11. Click to change/remove. A box will pop up confirming that you will revert to WMP 10. NOTE THIS WILL NOTE DELETE ANYTHING FROM YOUR COMPUTER! All of your music that is in WMP 11 will still be there in WMP 10!
Now you can try to load your songs back on through WMP 10 and hopefully it'll work for you. Good luck!
As I like MTP mode a lot better than MSC (I can use WinAmp to sync and it doesn't have to restart and refresh its database after disconnecting) I didn't like a lot of the solutions to this and similar problems telling to go to MSC mode.
However, I was able to go into Device Manager (right click on My Computer, click Properties, select "Hardware" tab, click Device Manager) and find the Portable Devices sublist, right click on "Sansa e280" (it had a yellow exclamation point on it) and click install driver. I followed this through, selecting automatic installation for the driver, and presto! Sansa is installed and ready to go. I actually had Windows Media Player open during this process, and while it wouldn't recognize it before, after doing this process, I went back to WMP and it had already found it and was trying to get me to sync it. So if you like MTP, try this. It worked for me.
(Note: this method may not work, unless you tried to plug the player in and it told you that there was an error in setting up the device. My problem was that I had installed WMP 11, but had not done the final "setup" process. After I had run WMP 11 for the first time, I was able to do this successfully).
It is possible that you do not have Windows Media Player 10 or 11. If you do have WMP 10, then try resetting the GoGear first (with GoGear turned on, find a small paperclip or other such device, and press it into the reset hole; it works when the player turns off). Try syncing again.
If you have WMP 11 or Windows Vista, perform a firmware upgrade: just open up Philips Device Manager (Start --> All Programs --> Philips) - if you don't see it, then re-run the installation CD or grab the "Device/Firmware Manager" from the Philips website; click on the Update tab - this will give your player the firmware upgrade.
If these methods fail, reply to message using FixYa website (not my personal e-mail).
Its Nothing YouCan Do I Tried Everything...This MP3Was Set Up For The Older Version Of WMP Because At Work I Have WMP 10 And It Works But A Home I Got WMP 11 And It Doesnt Work...Its Just Something To Kee You Coming Back TO Buy Their Items