Question about Philips GoGear HDD1830 MP3 Player

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Philips gogear 8 gb mp3 player

My gogear is frozen with a message that says please connect player to pc but i dont have the installation disk to fix it help!!!!!!!!!!!!!!!!!!!!!!!!!!!!! i just got my mp3 player for christmas two days ago i did everything it told me to and i downloaded all kinds of music and it was on there then i listened to it for a little bit and wanted to add more so i plugged it into my computer and started downloading and it was normal but when i took it out of the computer it froze up on the screen saying updating and it wouldnt even turn off and on i pressed the restart button and it turned it off and i turned it back on and it just froze up again. i dont know what to do?

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  • ada melendez
    ada melendez Dec 27, 2008

    i have the same problem i just need help cause i don't know how to add music on it can you tell me but you would have to take it to get fixed so it won't freeze up anymore cause i took mine to get fixed at any store that fixes things an they fixed it for free an the only thing i don't know how to do is to add music on mine so can you tel me how to do it........????????!!!!!!!!!

  • gogo329 Dec 29, 2008

    i cant download anything on my sa3025 go gear mp3 player either.

  • Anonymous Jan 19, 2009

    how do u load videos

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Just reset the device by using a paper clip, or safety pin.
The reset port is located next to the lock button...

Posted on Dec 30, 2008

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Hi, I am using Philips Go Gear 4 GB MP3 palyer. It has 3 GB free space but when I start the player,below message comes . Please tell me how to solve the issue "Memory Full Connect to PC &...


Possible that some of the files in the GoGear are not to the requriement of the player. So download the media converter and download the files to be transferred to the player. In the first place connect the player to the PC and move OFF all the files , delete the memory to be free and then reload using the converter .
Use the link below:


http://www.userdrivers.com/MP3-Player/Philips-GoGear-SA3104-SA3105-SA3114-SA3115-SA3124-SA3125-MP4-Player-Media-Converter-Software-1-0/

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My player has frozen. Everything I've tried, and every button I've pressed, doesn't work. Need help!


The firmware of your Philips GoGear SA1948 MP3 player has become corrupt.
Fix it by reflashing the system software, which you will find at the Philips website here.

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Frozen


Connect your player to the pc that has the Philips device manager running, then reset the player by holding the off-switch and the volume-+ (plus) switch. As soon as the player shuts off, press and hold the volume- - (minus) switch. The Philips device manager will recognize the player now, and recommend a repair, do so.

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Connect ..... Format .... if still does not work ... reset ... if still not working please upgrade firmware from philips website

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Frozen on gogear screen


Philips GoGear Firmware Upgrade
You need to get the latest firmware upgrade from the Philips website:
1. Go to www.philips.com/support
2. Enter your country/language
3. Enter your model # SA6045 or whatever
4. Click on the link for your exact model # (the one w/o the "B" in it)
5. Click on "Software & Drivers"
6. Download the updated "Device/Firmware Manager"
7. Once installed, open the Philips Device Manager
8. Click on the "Update" tab, then the "Update" button (with your mp3 player connected to the computer, of course)
9. Your Mp3 players firmware will update automatically
If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date."
-Tha Mp3 Doctor

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2 Answers

Major problems


You have to run the "Repair" function in the Philips Device Manager to remove this error message - see Philips website or call them for details.

Then upgrade the firmware:
Recovery Mode for Philips' GoGear
Disconnect the player from the PC, and make sure the mp3 player is turned off. Hold in the volume + button on the mp3 player, and reconnect the player to your pc while holding in the volume + button. Continue holding the volume + for 10-15 seconds until a "Found New Hardware Wizard" pops up. It should recover your device if there isn't anything internally wrong with the player. Warning: this procedure will result in your songs being erased off the player, so they will have to be reloaded.
-Tha Mp3 Doctor
-----
Philips GoGear Firmware Upgrade
You need to get the latest firmware upgrade from the Philips website:
1. Go to www.philips.com/support
2. Enter your country/language
3. Enter your model # SA6045 or whatever
4. Click on the link for your exact model # (the one w/o the "B" in it)
5. Click on "Software & Drivers"
6. Download the updated "Device/Firmware Manager"
7. Once installed, open the Philips Device Manager
8. Click on the "Update" tab, then the "Update" button (with your mp3 player connected to the computer, of course)
9. Your Mp3 players firmware will update automatically
If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date."
-Tha Mp3 Doctor

Aug 02, 2008 | Philips GoGear HDD1830 MP3 Player

2 Answers

A problem with my philips gogear...


The Device Manager came with the installation CD. If you lost the installation CD, you can get the Device Manager by going to www.usasupport.philips.com and entering in your model #, and going to "software & drivers"

If Device Manager is already installed, you can find it by going to Start --> All programs --> Philips Digital Audio Player --> Philips Device Manager

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1 Answer

Frozen screen


The player can be reset if frozen by pressing and holding POWER ON & VOL+.

If the problem persists the only way to fix it is with Philips Device Manager. There is no Linux version available though.

Perhaps you can hijack a friends Windows PC to run it.

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4 Answers

Philips gogear 8 gb mp3 player


try the RESET button with a paperclip. Worked for me.....

Jan 04, 2008 | Philips GoGear HDD1830 MP3 Player

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