Question about Philips GoGear HDD1830 MP3 Player

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Philips gogear 8 gb mp3 player

My gogear is frozen with a message that says please connect player to pc but i dont have the installation disk to fix it help!!!!!!!!!!!!!!!!!!!!!!!!!!!!! i just got my mp3 player for christmas two days ago i did everything it told me to and i downloaded all kinds of music and it was on there then i listened to it for a little bit and wanted to add more so i plugged it into my computer and started downloading and it was normal but when i took it out of the computer it froze up on the screen saying updating and it wouldnt even turn off and on i pressed the restart button and it turned it off and i turned it back on and it just froze up again. i dont know what to do?

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  • ada melendez
    ada melendez Dec 27, 2008

    i have the same problem i just need help cause i don't know how to add music on it can you tell me but you would have to take it to get fixed so it won't freeze up anymore cause i took mine to get fixed at any store that fixes things an they fixed it for free an the only thing i don't know how to do is to add music on mine so can you tel me how to do it........????????!!!!!!!!!

  • gogo329 Dec 29, 2008

    i cant download anything on my sa3025 go gear mp3 player either.

  • Anonymous Jan 19, 2009

    how do u load videos

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  • 2 Answers

Just reset the device by using a paper clip, or safety pin.
The reset port is located next to the lock button...

Posted on Dec 30, 2008

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Posted on Jan 02, 2017

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