Question about Tomtom ONE GPS Receiver

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My computer can not find driver to install TomTom Home

I just got my TomTom One 125 today and it works great on a trip back home. It was a Christmas gift from my family who all use the TomTom One 125 GPS devices

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  • stephanrob Dec 28, 2008

    my computer can not find a driver to install tom tom home problem for xp window. thanks

  • rdsrds2 Jan 06, 2009

    I download the TomTom Home exe file on to my XP Home Addition PC. But when I 2x click, the hour glass icon appears for about 2 seconds and nothing ever happens after that. Only thing I see after hunting around is that a TomTom file generated in the PREFETCH directory.



    At my library it works. Library uses XP V 5.1 Service pack 3.



    I assume this is the driver problem?

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I am the original poster, rdsrds2, and after 4 go arounds with TomTom tech support I finally got someone who knew exactly what to do. My problem is solved. Some of the other solutions posted here may be equally valid. To all who are having installation problems, here is the download you want:
http://download.tomtom.com/sweet/application/releases/v2_3_1_92_win.exe

Posted on Jan 09, 2009

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I had the same problem. Home version 2.5 absolutely would not install. Finally after reading through several message boards, I found that if you download the previous version of home 2.2xxx---it will install and then it automatically upgrades to 2.5. This worked for me. Support at TomTom couldn't even help me but this did work. I hope this helps.

Posted on Jan 08, 2009

  • parshdr Jan 08, 2009

    I also found that not having net framework installed could be the problem. Even though installing the version 2.2xxx worked. I installed net framework on another computer and the 2.5 home version started installing right away. This is probably the fix instead of trying to hunt around for the older version of home--which is not easy, Betty

  • parshdr Jan 08, 2009

    By the way I forgot to mention that I found these possible solutions from another message board.

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If you are using the tomtom go720 device, uninstall tomtom home (without the number 2 at the end)

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Hope this helps

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Pabs

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ERROR: 573/#https://home.tomtom.com/shop/onetimeDeviceUpdates: Error from server: You have an invalid version of the TomTom application installed on your TomTom device. To use HOME you need to install the...


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Please rate, Thank you!

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