Question about Routers

2 Answers

I just bought a nice refurbished dell latitude on ebay with a d-link wireless device included. I installed the software and the d-link and still cannot connect to the internet. says "LAN network cable unplugged" It is detecting our household wifi (AT&T uverse). What do I need to do?

Posted by on

  • 7 more comments 
  • Susan Sartain Dec 27, 2008

    Wow, thank you SO much for answering me. I'll try not to sound like an idiot here. Funny thing... there is no icon, like there used to be on my old Dell laptop telling me that wireless network has been found. During the installation process of the d-link software, it located my wireless network (said 100% signal and I was sitting in the next room, so I assume that was it), said it was locked, and setup asked for the network encryption password. On the side of my little AT&T Uverse tower thing (not a techie) next to my desktop system that they replaced my former modem with, I found a System Password # and a Wireless Network Key #. For the encryption # I gave setup the System Password #. I hope that was what they were asking for. I had no idea my network was locked. Do I have a wireless modem connected to my router? Trying to understand the question. On the new laptop there is just the d-link card, and on my desktop we the AT&T Uverse guys disconnected our old modem and put in this tall tower thing that says local ethernet, wireless, phone 1, phone 2, broadband, etc. What is that called? Thanks.

  • Susan Sartain Dec 27, 2008

    We have wireless service, but we have never used it. This is the first time we have tried to connect to it. I did use the wireless setup wizard on my desktop, but it wanted me to plug a flashdrive into the wireless router, and then to the laptop to add it. There is no standard USB port in the wireless router-- only a really tiny one. I tried just doing the whole thing over again and still my laptop is not giving me confirmation of recognition of our wireless signall-- ony during the setup process. Yes the network key # was really long. Thanks.

  • Susan Sartain Dec 28, 2008

    I know this sounds stupid, but... with what cable? There is no cable.

  • Susan Sartain Dec 31, 2008

    Yes. I do. Just tell me what to do and when. I am a teacher and I don't have to go back to school until Monday.

  • Susan Sartain Dec 31, 2008

    I'll check back this afternoon, Thank you so much for this. S

  • Susan Sartain Dec 31, 2008

    Do I need to have a separate cable or can I just unplug my desktop cable for this reason, plug it into my laptop, and plug it back into the desktop when we are finished? If that will work, I can do it tonight at 7:00 or 8:00, or name another time. Staying home and not doing anything. : ) I'll check back after supper ~ 6:00 central time here. S

  • Susan Sartain Jan 01, 2009

    Checking in?

  • Susan Sartain Jan 01, 2009

    No internet phone.

    I have the AT&T Uverse unit which replaced my old external modem. Can I just unplug the cable than runs from my desktop tower to the AT&T Uverse THING (I don't know what it's called), and plug in in to the laptop instead?

  • JDTec
    JDTec May 11, 2010



2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Routers Master
  • 4,338 Answers

There should be a network cable that has connectors on it that look like phone connectors but larger. If you don't have one, you can purchase one at the office supply store or even at Wal_mart's electronics section.

Posted on Dec 29, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 341 Answers

Congrats on the new Dell. I bought one for my wife and she loves it. I think what you are seeing is the hard wire lan connection. If a network connection points to this connector and there is no cable in it you will get that message. Silly question,but do you have a wireless router connected to your modem? You should see an icon down on the bottom right corner telling you that wireless networks have been found and yours should be the first one available since it would be the strongest of any in your area. Post me again if you need more info. Good luck.

Posted on Dec 27, 2008

  • 5 more comments 
  • Howard Lester Dec 27, 2008

    So you guys already use wireless and this computer is simply connecting to that? Was the encryption number a real long number?

  • Howard Lester Dec 27, 2008

    can you connect the laptop to the internet with the cable?

  • Howard Lester Dec 29, 2008

    I wanted to know if you can get the computer on the internet with a Cat 5 cable. Come out of the 10-100 lan port in the back of your computer. I am asking this because we may be able to do a remote link up. That way I can see exactly what is going on there. I am sure I can fix it for you.I just need to see the problem first hand. If you have questions about this feel free to ask. I have fixed computer problems many times this way.

  • Howard Lester Dec 30, 2008

    Do you want to do a remote connection?

  • Howard Lester Dec 31, 2008

    We can do a remote any time this weekend just name a time. We will use a program called Team Viewer. It is free and very safe. Here is the website so you can see it for yourself.

  • Howard Lester Jan 01, 2009

    Well the first thing we will need to do is take a look at the system you have. Do you have a desktop computer that connects to the router and then to the modem? Do you have internet phone?Lets make sure you have all connected properly.

    Internet connection to modem.

    Modem to voice adapter if you have internet phone.

    Voice adapter to wireless router wireless router.

    If no voice adapter for the phone then just skip it.

    Computer goes into the lan port 1. on the wireless router.

    Let me know if this is what you have.

  • Howard Lester Jan 01, 2009

    you could go that.try it and let me knpw how you make out.


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

My dell laptop is not available to wireless connection,,,ther is no wireless driver install

You can download any driver for your dell laptop from below link. Click here Click on above link select your model then download wireless driver then install. Then you can see all wifi network in range of laptop. Make sure wireless switch on laptop is turn on and wireless network enable. Let me know if you need further assistance. Thanks for using FixYa.

Jul 30, 2010 | Routers

1 Answer

My wireless 2350 is attached to my desktop and I have a wiress card in my laptop (all Dell products). Everytime I rebbot my laptop I have to reinstall the utility software for a broadband connection. How...

shouldn't need the utility software to use your wireless. Windows has it's own wireless utility which works with any wireless device installed on your laptop. check the icons on your taskbar and right click the little computer screen with the radio waves and tell it to "view wireless devices" then follow the prompts.

Apr 01, 2010 | Dell Wireless 2350 Router

1 Answer

Client Manager will not pick up my buffalo wireless card.

You can find the driver in the Buffalo download archive for older products:

Choose from the menu.
You also find manuals and set-up guides there.

If you have any more questions, just come back here and leave a comment - I'm happy to help.

Good luck!

Jul 31, 2009 | Buffalo Technology Buffalo AirStation...

1 Answer

New Laptop Will Not Connect

The first thing u need to do connect ur router to the computer with a wired connect access the router page (firmware) ip address which need to enter to open the same on internet explorer is enter the user id & password of router (default user id & password is admin or password)
step 1 go to wireless change the channel to 6 (this the best channel)
Step 2 go to add/remove in control panel remove the dell wireless utility
step 3 go to device manager in control panel go to network adapter right click on wireless network adapter & select uninstall or remove
step 4 Now click action on top of device manager & click on scan for hardware changes it will reinstall the driver
Step 5 now go to network & sharing center go manage network connection right click on wireless network connection & select the connect it will show the list of wireless network now connect to ur network enter ur security key once ur connected save the network & ur issue is resolved

Jun 04, 2008 | D-Link DI 514 Wireless Router (DI-514)

1 Answer

Wireless Network?

The modern laptop and Wii will be no problem. Windows 98 will work but it can be much trickier to set up.

Parts needed
1 x Wireless Router - You can pick up a 2WIRE Router from around £20 on eBay
3 x Wireless LAN Network Adaptors - Around £20 each.

Firstly, the Router. This bit connects to your telephone line and broadcasts your broadband signal by radio and allows several computers to use one service. When you buy a router make sure it includes installation software. You can install routers without, but it's a whole lot easier if you have it.

Next you need to be able to receive the broadband radio signal on your computers and Wii.To receive the signal you need Wireless LAN Network Adaptors on each device. Network Adaptors also have software, which allows you to install the drivers needed.

Your laptop may already have a wireless adaptor built in.
You can check this by clicking
Start\Programs\Accessories\System Tools\Communications\Network Connections
Then see if a Wireless adaptor is present. If it isn't, you can install one inside the laptop by buying a laptop wireless network card. Easier, is to buy a USB Wireless LAN Network Adaptor which just plugs in to a USB socket on the laptop.

Look for LAN Network adaptors that are suitable for the Wii and a separate one suitable for Windows 98. Most will be ok for the laptop.

Install the router first. just do what the software tells you, then install the LAN adaptor drivers on each device you want networked.

Finally, make sure you secure your router signal. That stops the guy next door using your network and offers some security from hackers. Your router will include a firewall and you can set up a key code that your adaptors will need before they can connect. Unless the guy next door has the key, he won't be able to use
your network and play your MP3s...hoorah!
Follow the instructions given in the software to set up a WPA or WEP security key.

Great fun, you'll love it if you can get it all going.

Feb 24, 2008 | Routers

1 Answer

Can't get connected

try reset switch on back unplug it al then back in try again

Feb 04, 2008 | 2wire 2700HG-B Router (2700HGB)

1 Answer

Dell Latitude and buffalo client manager problems

I have just had exactally the same problem,
Right, what you need to do is, go to "help & support" for the start menu, when that has loaded search device manager.
Then click on the first [yellow] question mark you see under "network adaptors". The it will come up as, a property box, then click re-install driver, during the process of re-installing a box will appear, like mine did as we both have the same computer/laptop,saying something like; "window's dose not support this" there are 2 options continue installation or stop, click continue & then go to client manager and see wether your wireless card been picked up, if that failed try clicking other question marks & re-installing then. It may be related.

Dec 27, 2007 | Buffalo Technology Buffalo AirStation...

Not finding what you are looking for?
Routers Logo

Related Topics:

169 people viewed this question

Ask a Question

Usually answered in minutes!

Top Routers Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18299 Answers


Level 3 Expert

4331 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a Router Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides