Question about RIM BlackBerry Curve 8310 Smartphone

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Crashed during update

I tried updating OS on my blackberry curve 8310. Midway through the update, my laptop shutdown and the blackberry never regained conciousness. The status light blinks and i cannot get it to respond. My blackberry desktop software will not recognize the device anymore when it is connected... What can i do????

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  • daveydolman Dec 27, 2008

    It will not even turn on anymore. The red light flashes on and off. Ive tried taking the battery out for an extended period but no luck. It was working fine until i tried to upgrade to OS 4.5 and midway through, my laptop lost power and the upgrade ceased. My phone will not turn on anymore nor will the desktop software recognize it when it is connected.

  • Anonymous Feb 08, 2009

    same thing

  • Anonymous Feb 17, 2009

    My laptop crashed during my update, and now my phone has a black and white screen with no options on it. It won't respond to the desktop manager. What can I do to fix this?

  • Kathy994 Mar 16, 2009

    Mine did the same thing on Thursday. Now my blackberry gives a blank screen with a black line at the top and nothing else. No one seems to have an answer, besides oh well you can buy a new one...that doesn't work for me. Please Help.

  • Anonymous Apr 13, 2009

    same thing happened to me.. was updating my phone then the power went out now its just a blank white screen with nothing to do on it. desktop manager wont recognize the phone now cause well its blank. talked to blackberry and telus and they both said the phones toast and you gotta go get a new one... bullllllshit.

  • JDTec
    JDTec May 11, 2010

    press and hold ALT + CAP + Delete to perform a reset.

    Or take the battery out and wait 45 seconds and put it back in?



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Here are 2 links that should help:

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Dec 27, 2008


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