Question about RIM BlackBerry Curve 8310 Smartphone

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Crashed during update

I tried updating OS on my blackberry curve 8310. Midway through the update, my laptop shutdown and the blackberry never regained conciousness. The status light blinks and i cannot get it to respond. My blackberry desktop software will not recognize the device anymore when it is connected... What can i do????

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  • daveydolman Dec 27, 2008

    It will not even turn on anymore. The red light flashes on and off. Ive tried taking the battery out for an extended period but no luck. It was working fine until i tried to upgrade to OS 4.5 and midway through, my laptop lost power and the upgrade ceased. My phone will not turn on anymore nor will the desktop software recognize it when it is connected.

  • Anonymous Feb 08, 2009

    same thing

  • Anonymous Feb 17, 2009

    My laptop crashed during my update, and now my phone has a black and white screen with no options on it. It won't respond to the desktop manager. What can I do to fix this?

  • Kathy994 Mar 16, 2009

    Mine did the same thing on Thursday. Now my blackberry gives a blank screen with a black line at the top and nothing else. No one seems to have an answer, besides oh well you can buy a new one...that doesn't work for me. Please Help.

  • Anonymous Apr 13, 2009

    same thing happened to me.. was updating my phone then the power went out now its just a blank white screen with nothing to do on it. desktop manager wont recognize the phone now cause well its blank. talked to blackberry and telus and they both said the phones toast and you gotta go get a new one... bullllllshit.

  • JDTec
    JDTec May 11, 2010

    press and hold ALT + CAP + Delete to perform a reset.

    Or take the battery out and wait 45 seconds and put it back in?


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  • 4,338 Answers

Here are 2 links that should help:

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Dec 27, 2008

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1 Answer

Well my phone will not turn on and it says reload software:552

You can try updating your phone's operating system.Download the latest Desktop Manager here Plug your phone into your computer by USB and the Desktop Manager should automatically start the update process. I believe Blackberry OS is up to version 6 now.

Mar 01, 2011 | RIM BlackBerry Curve 8310 Smartphone

1 Answer


try updating the blackberry os or if recently installed a new application uninstall it then remove from service book

Aug 23, 2010 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

Blackberry curve 8310 fatal error during backup

I would connect the device to a PC and update the OS using Desktop Manager. If you recently installed any application, I would uninstall it as this may cause this type of behavior.

Jul 21, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

Downloaded update for blackberry 8310

open back the desktop manager and then the apploader and then load the memo pad and tasks

Jul 07, 2009 | AT&T Blackberry Curve 8300 Smartphone

1 Answer

I updated and all my information was deleted.

click START>SEARCH>FILES & FOLDERS and search for this *.ipd. you will probabely find one with the date that you did the update to your blackberry. If you find this just cut and paste it to your desktop and then open Blackberry desktop and select backup & restore. Then select FILE and look for the .ipd file that you pasted to your desktop. All your info will be back to normal

Mar 21, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

So my blackberry curve just crashed

what has happened is some file some where is corrupt. It any easy fix really, just download your current os which you can find by holding down alt and then type eace and that will bring it up. download the os from here and then connect and reload your os

Oct 22, 2008 | RIM BlackBerry Curve 8310 Smartphone

2 Answers

Phone will not start

CauseError 535 means the BlackBerry device is out of memory. The error might appear because the virtual memory thread scheduler ceased when a thread ran out of memory. This error is known to occur during a start-up sequence or if the main event thread ceases.

ResolutionFirst, hard reset the BlackBerry device by pulling out the battery while the device is on. If this does not resolve the issue, obtain the latest version of the BlackBerry Device Software through your service provider. Then, run Application Loader in BlackBerry Desktop Manager to update the BlackBerry device.

May 30, 2008 | RIM BlackBerry Curve 8310 Smartphone

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