Question about Sony Cyber-Shot DSC-W5 Digital Camera

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The camera will not power up with new batteries installed.

Hello: My camera was operating fine earlier in the day as I took pictures ; it stayed on until I turned it off. Later that same day, when I turned it on and began to take pictures, after every shot: the camera would turn itself off. I thought that the batteries were getting low, so I turned it off and putted in two new AA alkaline batteries, but when I pressed the power on/off button, the camera did not come on. I got a second set of new AA alkaline batteries and placed them in the camera, but it still did not come on and it does not come on or power up, when I press the on/of button. What could be the problem? Please help. Thanks. Winwin

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Re: The camera will not power up with new batteries...

This happened to me too. I did some research and if you were using anything other than alkaline or NIMH batteries (I was using Nicd rechargables) it will fry the circuit board. That's Sony's way of making sure you use their rechargable batteries only (or buying costly alkaline). Our cameras are fried. Time for a new one.

Posted on Jun 17, 2007

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Will not power on. new batteries installed.


Thank you for using FixYa for your problem

Always check the batteries first but if is it still giving the same fault, your camera is faulty.
It should be taken to an authorized repair centre for a repair estimate. Very few digital cameras have any user-serviceable parts.

Please rate our solutions and if you still have problems please call back for more ideas to help you

Richard Scott
Technical Support
New Zealand

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