Question about Brother HL-2040 Laser Printer

19 Answers

Toner LED remains on with after new cartridge is installed.

I have the identical problem. I've repeated all of the installing steps many times and reset the printer to the factory settings (using the "Go" button.

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  • Anonymous Nov 25, 2007

    Just used the guide to remove the blinking toner light. worked first time wish i had seen this before purchasing another 2040 which developed the same problem as the first. Bought another 2040 to use the new toner/drum i had tried to correct the problem on the first machine



    Thanks

  • susaneclarke Feb 01, 2009

    i have paper jam in brother hl2030. please can you help?

  • Tareq Bin Mostaq
    Tareq Bin Mostaq Jan 11, 2018

    open front cover press go button all light blinking press 7 times on off printer the error fix.

  • Tareq Bin Mostaq
    Tareq Bin Mostaq Jan 11, 2018

    press 7 times go button

  • honey
    honey Jan 26, 2018

    Call to brother support (877-690-9305)

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19 Answers

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Open the front cover and leave open while completing the following steps: Turn the printer off. Hold the 'go' button while turning the printer on. All panel lights should be on. Release the 'go' button. Press the 'go' button 2 times. Pause. Press the 'go' button 5 times. The toner light should be off. The paper light should be on. Close cover. The ready light should be the only light on.

Posted on Apr 26, 2007

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  • dirtbikegirl Sep 10, 2010

    I am so impressed! I just used your little technique and I was steamrolled! I would bow to you if you were here. Thank you so much for being my Printer savior. I was just about to tear it completely apart again and they usually never work after I am finished. Thanks many times over!
    Dirtbikegirl500@msn.com

  • Vapongra Dec 16, 2010

    Sunshine 3240 You are a star - thank you thank you thank you

  • seanhunter65 Jan 06, 2011

    Oh, my dear sunshine, you are so wonderful. how could your rank be just apprentice? you should be a master :-)

  • seanhunter65 Jan 06, 2011

    Oh, my deal sunshine you are so wonderful. How could your rank just be apprentice? You should be a master :-)

  • docky57 Feb 05, 2011

    Button trick works on the HL-2035 too, just done it - many thanks!! ;-)

  • sapra Apr 25, 2011

    Hi Sunshine, I have a HL-2140 printer.This printer only three lights - "Toner, Drum and Error"
    I have covered all possible holes on the catridge but the printer still shows me "Toner" problem
    Please let me know an appropriate solution for this printer.

  • sapra Apr 25, 2011

    Hi Sunshine, I have HL-2140 printer. I have covered all possible sensor holes on the catridge. The black tab would not move after taking off the 3 screws. Toner is full and yet it shows "Toner" problem. There is no "go" button but only three buttons "Toner, Drum and Error"
    Please advise me a solution to this problem but on HL2140.

  • bobtherealto Apr 28, 2011

    Does the button trick work on the HL-2140 also? I've tried it several times but had no luck. Toner light still stays on.

  • reidyd May 14, 2011

    It worked on my failed hl-5370 dw 's. I was pulling my hair. (OOPS, dont have much)

  • kudaskudas May 15, 2011

    I am so impressed! I just used your little technique and I was steamrolled! I would bow to you if you were here. Thank you so much .Mark

  • tyger4MB Aug 05, 2011

    Wow! You are amazing! Thanks so much oh Jedi Master of printers!

  • Scottyboy2 Aug 18, 2011

    worked like a charm!

  • zumbalover Sep 15, 2011

    This trick works also on Brother HL-5370DW. As dirkbikegirl said, I bow down to you Sunshine3240. You are definitely a superstart in extending help to the needy. With this economy, saving is a big thing for me now. Thank you very very much; you are a savior.

  • PSR34 Sep 15, 2011

    This trick saved my HL-2150N at the moment I was ready to trash it.
    Many thanks

  • Muhammad Akram
    Muhammad Akram Nov 01, 2012

    Thank you very much, i tried this after covering the sensor holes of toner cartridge on my brother printer HL 5340-D and it worked wonderfully. thanks alot.

  • asdas fdsasdf
    asdas fdsasdf Jan 17, 2014

    It worked!!!! Thanks so much! Just saved the day :)

  • Eric Juarez
    Eric Juarez Aug 04, 2014

    your a lifesaver! thank you very much. I was about to buy a new printer

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Try this. Take the toner cartridge out of the drum it sits in. Look on the left side. You'll see a half circled groove with a tab inside it. If the tab is turned to the right(3 o'clock position) then you'll have to switch it to the left(10 o'clock position). This happens when you try to change the cartridge while the printer is ON. This is the most common solution to this problem.

Don't forget 1-877-Brother

Posted on Jan 22, 2008

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  • fakemiro Jan 22, 2008

    Try this. Take the toner cartridge out of the drum it sits in. Look on the left side. You'll see a half circled groove with a tab inside it. If the tab is turned to the right(3 o'clock position) then you'll have to switch it to the left(10 o'clock position). This happens when you try to change the cartridge while the printer is ON. This is the most common solution to this problem.


    Don't forget 1-877-Brother

  • Candido Marquez
    Candido Marquez Nov 10, 2010

    thank you this was very helpful after trying everthing else that didn't work this was the magic cure thank you again

  • Dukland Nov 17, 2010

    Thank you so much! This worked when nothing else would!

  • Torin68 Jan 17, 2011

    Thanks! Works with the MFC-7220 and TN-350 also.

  • windowsexplo Apr 06, 2011

    Thank you very much, this works on MFC-7820N, which uses the same TN-350 cartridge as the 7220 apparently. The plastic part seemed delicate, so to avoid breaking it, I used needle nose pliers to get hold of it and move it with more support than the bare exposed end. No problem.

  • Kalikami Jun 17, 2011

    Thanks so much! It worked like a charm on the HL-2140 as well.

  • Melanie Harvey
    Melanie Harvey Nov 30, 2013

    Yep, that worked. Finally, thank you!

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I've been searching for a long time for solution to the 2170 model by brother. I tried covering the sensor holes, etc with no luck, even resetting didn't work.
it was so simple, all i did was force the little tab on the left side of the cartridge back to the beginning, it seems to move on a half circle gear or something like that.
re-inserted the toner cartridge and it thought it was brand new!
wow, i could have saved myself a ton knowing this!
hope this helps. my exact model is the Brother HL-2170 (W) for wireless

Posted on Mar 21, 2009

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Have the same problem. Have tried EVERY fix posted here-covering the sensor holes, the reset procedures, turning back the white dial to the 9 o'clock position, everything and nothing is helping. I've just installed a brand new toner and the toner light is staying solidly lite. Any other suggestions? I will NEVER purchase a brother product again. Have 2 Canon printers for 7 years-never a problem with either. Have had this brother 2070N for less than a year and nothing but one problem after another...

Posted on Jun 08, 2009

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After reviewing this archive, and speaking with a service representative. I have posted a solution to better explain the toner and reset ability.

http://swiftlife.net/wordpress/?p=43

Posted on Jan 29, 2008

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Great solution, I have a HL-2030 and the trick from Sunshine3240 worked just fine. The fact that it had just blocked on the toner light was driving me crazy. How do you find a solution like that - trial and error?

Posted on Dec 06, 2007

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You do not know how much I appreciate your help. It worked GREAT!!!! Thanks a million times..

Posted on Dec 08, 2007

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I have a mfc-7860dw and all I had to do was go into general settings. Go to 8. replace toner and switch the option from stop mode to continue mode and it keeps printing. It still displays low toner but it prints and everything works fine so I dont mind. Maybe mine is a newer printer or something and the last post was a while ago but incase someone goes online searching with this problem this is a solution that worked on my printer.

Posted on Aug 04, 2011

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This works for the LC 51 cartridges, as well.

Posted on May 08, 2010

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Solution #5 posted on Jan 29, 2008
Toner LED remains on with after new cartridge is i - noavatar_s.gif SwiftLife
Rank: Apprentice Expert
Rating: 92%, 10 votes

After reviewing this archive, and speaking with a service representative. I have posted a solution to better explain the toner and reset ability.

http://swiftlife.net/wordpress/?p=43

This worked for 2140 also! Thanks!

Posted on Apr 30, 2010

  • nfldr Apr 30, 2010



    Solution #5
    posted on Jan 29, 2008


















    SwiftLife




    Rank: Apprentice



    Expert



    Rating: 92%, 10 votes











    After reviewing this archive, and speaking with a service
    representative. I have posted a solution to better explain the toner and
    reset ability.



    http://swiftlife.net/wordpress/?p=43
    This worked for 2140 also! Thanks!


  • fred410 Mar 06, 2011

    Worked also on my HL-2140
    Only thing i would add at the end of the directions would be:
    turn printer off, then back on

    because when I did the original procedure listed above as "Best Solution" (ie, not the full procedure above on "wordpress") - when printer was at the end, Windows then wanted to install a "brother maintenance driver".

    obviously I didnt have - so I power cycled the printer, then all was fine.
    i printed out settings before and after the reset - and found that this reset procedure really works well.

    it reset the toner light, reset the printing darkness (when toner light flashes, printer prints lighter to save toner) and kept the page counts and drum life info - good.

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Anyone know about ml-2140 brother laser printer how to reset the toner end of life issue even though new toner installed... hepl me pls.

Posted on Feb 03, 2010

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Thank you so much ..just saved me from lot of trouble :)

Posted on Dec 07, 2009

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New Brother HL-2140 Laser Printer, Ive followed all instructions, to no avail! HELP?

Posted on Jun 15, 2009

  • KSMac Nov 22, 2010

    Brother HL 2040 Printer. None of the above worked. The Brother advisor suggested pressing the Go button three times, then a Print sheet came out showing the problem wasn't low toner. (which I already knew). Then he asked me to uninstall the printer from my Mac and reinstall it. (Apple sign, preferences, printer

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Great solution. The customer has 8 Brother HL-2070Ns. This was the third one with this problem. They are all fixed now. Thank you for this.

BGM Services

Posted on Jan 12, 2008

Great solution!! It solved my problem on a HL-2040.
Thanks.

Posted on Nov 15, 2007

It was very helpful and i have solved problem. Thanks a lot

Posted on Sep 16, 2007

This is a very good solution. However, it should add "until all lights are off" after the the second step "Release the 'go' button"

Posted on Sep 16, 2007

Thanks a lot, it worked great for me also...

Posted on Dec 28, 2007

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I tried a number of these suggestions and none worked. I called Brother as suggested above, and they gave me a different suggestion than any mentioned here. Their suggestion worked. 1-877-BROTHER

Posted on Jun 06, 2011

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1 Answer

I just changed the toner and the printer does not print.


If u have the CD of tht printer , u just delet tht printer from the Devices and printers settings. And re installed it

Aug 14, 2012 | Brother HL-2040 Laser Printer

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Our Brother HL4040CN is saying "drum error slide the green tab on drum unit in each color" How do you do this


The green tab referred to on the drum unit slides a thin wire across the drum to scrape off any built-up toner that has accumulated.

To do this, first open the door to access the toner/drum cartridges (it's the same door you'd open to replace a spent cartridge). Remove one of the cartridges; the inside of the door will have a sticker illustrating the exact steps to do this. Once you've removed a cartridge, look to the end that is inserted first when installing it (the end opposite the one grasped to remove the cartridge). You should see a small green tab here. Slide it left and right several times to clear away any blockage. For good measure, vigorously shake the cartridge side to side to evenly redistribute the remaining toner evenly inside the cartridge. Replace the cartridge and repeat these steps for each one remaining.

If you still get an error after following these steps, remove each cartridge and shake it extra vigorously for at least 10 seconds. Sometimes the toner can clump inside the cartridge, causing the printer to interpret it as a blockage. This is especially likely to occur if you live in an area with a humid environment.

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Lexmark c534dn unsupported cartrige


This error message appears on the printer screen when the printer thinks the wrong toner cartridge is installed. To clear it or identify a service requirement, follow the steps below. NOTE: If you succeed in resolving the problem at any stage during the procedure, you not need to perform the remaining steps.
  1. Open the top front cover of the printer. If the display DOES NOT read Close cover or Insert cartridge, the 32 error is not caused by the toner cartridge and printer service will be required to fix the problem.

  2. Make sure the correct toner cartridge is installed for this printer model.
    1. Check Lexmark for a list of compatible cartridges for your printer.
    2. If the wrong toner cartridge is installed, remove it and install the correct one.
  3. If the correct toner cartridge is installed, it may not be seated correctly. To ensure that this is not the cause of the error, do the following:
    1. Turn off the printer.
    2. Reseat the toner cartridge.
    3. Close the lid.
    4. Power the printer back on and check the display.
  4. If reseating the toner cartridge does not clear the error message and the error started as soon as you installed this particular toner cartridge, the cartridge may be broken. You can check this as follows:
    1. Power off the printer and then reinstall the old cartridge. (You can also try a different new cartridge to see if that clears the error.)
    2. If the error does disappear, the problem may lie with this cartridge. Please contact the point of purchase, especially if the cartridge is brand new out of the box.
  5. If the error cannot be cleared by putting in a new toner cartridge or one that is known to be working, the printer may require service to fix the problem.

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1 Answer

I wish to replace the black toner cartridge in the Dell 3010cn. How do I gain access to it. There is easy access to the cyan cartridge at the moment


if you want to replace black one only you should follow these steps Install or replace the toner cartridge while the printer is on (if the power is not on, the cartridge carrier does not rotate).

1. After confirming the Insert Yellow Toner(Y) message, open the front door.

2. Hold the tape on the protective cover and pull it forward to remove the cover from each cartridge slot.


NOTE: You need to remove the protective cover only the first time that you install the toner.
NOTE: Dispose of the protective cover after you remove it.
NOTE: The protective cover is attached to each toner cartridge mount.

3. Make sure the color of the toner cartridge matches the slot on the toner cartridge carrier. The order is Y, M, C, K. Gently shake the cartridge to distribute the toner evenly.

4. Lift the tab up 90 degrees and pull the toner seal straight off, keeping it parallel with the toner cartridge.

5. To insert the toner cartridges, align the arrows on the cartridge with the corresponding arrows on the printer. Guide the cartridge in until it snaps into place and then push down the handhold to lock the cartridge in place.

6. Close the front door.


NOTE: Make sure the toner cartridge is installed correctly. Otherwise, the front door cannot close firmly.

7. The toner cartridge carrier rotates to the next empty slot. When the color of the newly inserted cartridge appears on the display, followed by the Insert message, insert the next toner cartridge.

8. Repeat steps 1 through 7 when inserting the remaining cartridges.

plz do rate the solution if got help

Nov 25, 2010 | Dell 3010cn Laser Printer

2 Answers

I have the MCF 7340. I am getting a message - End of Drum Soon. So, I bought a new drum ($120) and installed it. Now it says Drum end. and won't print. Ive turned the machine on and off several times,...


If you open the front cover of your printer where you install the toner cartridge and press the "Clear/Back" button with it open, an option comes up on your LCD Display that says "Replace Drum?" press 1 to reset it. That should fix your problem!

Sep 11, 2010 | Brother MFC-7340 All-In-One Laser Printer

1 Answer

Toner light is on on Brother HL-2170 Laser Printer and the computer is not recognizing a print task. Can you help me fix this problem? Also, I just replaced toner a couple weeks ago.


Description of Problem 100000013553
I just replaced the toner cartridge and the Toner LED is still on, or the status monitor continues to display the message "Toner Life End". What can I do?

Description of Solution 200000017394
@font-face { font-family: Verdana;}@page Section1 {size: 8.5in 11.0in; margin: 1.0in 1.25in 1.0in 1.25in; }P.MsoNormal { FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman"}LI.MsoNormal { FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman"}DIV.MsoNormal { FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman"}A:link { COLOR: blue; TEXT-DECORATION: underline}SPAN.MsoHyperlink { COLOR: blue; TEXT-DECORATION: underline}A:visited { COLOR: purple; TEXT-DECORATION: underline}SPAN.MsoHyperlinkFollowed { COLOR: purple; TEXT-DECORATION: underline}DIV.Section1 { page: Section1} If the Toner LED is still on, or the status monitor continues to display the message "Toner Life End" after installing a new toner cartridge, verify you are using a genuine Brother toner cartridge.

The yield of the TN starter toner cartridge is approx. 1,000 pages.
The yield of the TN330 toner cartridge is approx. 1,500 pages.
The yield of the TN360 toner cartridge is approx. 2,600 pages.
Approximate cartridge yield is declared in accordance with ISO/IEC 19752(Letter/A4).

Brother strongly recommends that customers use only genuine Brother drum units and/or toner cartridges. Each Brother laser printer is designed to work at pre-set temperatures that are matched exactly to each of our individual toner formulations. Each individual component is designed to work with the other to ensure quality and reliability. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability. The Brother limited warranty does not apply to any problem that is caused by the use of third party drum units, toner cartridges or toner.

1. Verify you installed a NEW, out of the box, genuine Brother toner cartridge (TN360/TN330).

If a toner cartridge from another machine was installed (even if there?s still toner left in the used cartridge) or a starter toner cartridge (included with the purchase of a machine) was installed, the Toner LED will stay on and the message "Toner Life End" would continue to appear on the display.

2. Verify the toner cartridge is installed correctly by following the steps listed below:

a. Open the front cover by pulling the tabs on the left and right side of the printer towards you.

b. Lift the drum unit slightly and pull it out. Place the drum unit on a piece of disposable paper or cloth to avoid spilling and scattering the toner.

c. Remove the toner cartridge from the drum by holding down the lock lever (blue tab) on the left side of the drum unit and lift the toner out. Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wash it off with cold water.

d. Gently rock the toner cartridge from side to side five or six times to distribute the toner evenly inside the cartridge.

e. Place the toner cartridge into the drum (be sure it clicks into place).

f. Clean the primary corona wire inside the drum unit by gently sliding the blue tab on the top of the cartridge from right to left several times. Return the blue tab to the home position before reinstalling the drum unit assembly.

g. Reseat the drum unit into the printer pressing it in securely.

h. Close the front cover making sure it latches on both sides.

If the Toner LED is still on or the status monitor continues to display the message "Toner Life End" the printer will need service.

The printer has a one year limited exchange warranty. If the printer is in warranty, call Brother Customer Service at 1-877-Brother (1-877-276-8437) for warranty options.

If the printer is out of warranty, contact a Brother Authorized Service Center for repair by clicking on the link below:
http://www.brother-usa.com/service/default.aspx

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1 Answer

How do you remove toner cartridge from a Dell 3010cn color laser printer correctly.appears to be stuck trying to remove


This is how to Install or replace the Toner Cartridge.

Install or replace the toner cartridge while the printer is on (if the power is not on, the cartridge carrier does not rotate).

1. After confirming the Insert Yellow Toner(Y) message, open the front door.

2. Hold the tape on the protective cover and pull it forward to remove the cover from each cartridge slot.


NOTE: You need to remove the protective cover only the first time that you install the toner.
NOTE: Dispose of the protective cover after you remove it.
NOTE: The protective cover is attached to each toner cartridge mount.

3. Make sure the color of the toner cartridge matches the slot on the toner cartridge carrier. The order is Y, M, C, K. Gently shake the cartridge to distribute the toner evenly.

4. Lift the tab up 90 degrees and pull the toner seal straight off, keeping it parallel with the toner cartridge.

5. To insert the toner cartridges, align the arrows on the cartridge with the corresponding arrows on the printer. Guide the cartridge in until it snaps into place and then push down the handhold to lock the cartridge in place.

6. Close the front door.


NOTE: Make sure the toner cartridge is installed correctly. Otherwise, the front door cannot close firmly.

7. The toner cartridge carrier rotates to the next empty slot. When the color of the newly inserted cartridge appears on the display, followed by the Insert message, insert the next toner cartridge.

8. Repeat steps 1 through 7 when inserting the remaining cartridges.
Cheers!!

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1 Answer

How to remove drum unit from kyocera fs 1920


Installing the Toner and Drum Cartridges
bullet.gif Installing the Toner Cartridge
bullet.gif Installing the Drum Cartridge
caution.gif CAUTION: Before performing any of the following procedures, read and follow the safety instructions in your Owner's Manual. Installing the Toner Cartridge Install or replace the toner cartridge while the printer is on (if the power is not on, the cartridge carrier will not rotate).
  1. After confirming the Insert Yellow Toner (Y)message, open the front door.

open_front_again.gif
  1. Hold the tape on the protective cover and pull it forward to remove the cover from each cartridge slot.

note.gif NOTE: You need to remove the protective cover only the first time that you install the toner. note.gif NOTE: Dispose of the protective cover after you remove it. note.gif NOTE: The protective cover is attached to each toner cartridge mount. mag_cover_5.gif
  1. Make sure the color of the toner cartridge matches the slot on the toner cartridge carrier. The order is Y, M, C, K. Gently shake the cartridge to distribute the toner evenly.

toner_shake.gif
  1. Lift the tab up 90 degrees and pull the toner seal straight off, keeping it parallel with the toner cartridge.

owners_tonerstrap.gif
  1. To insert the toner cartridges, align the arrows on the cartridge with the corresponding arrows on the printer. Guide the cartridge in until it snaps into place and then push down the handhold to lock the cartridge in place.

e.gif
  1. Close the front door.

note.gif NOTE: Make sure the toner cartridge is installed correctly. Otherwise, the front door cannot close firmly. close_front_cover.gif
  1. The toner cartridge carrier rotates to the next empty slot. When the color of the newly inserted cartridge appears on the display, followed by the Insert message, insert the next toner cartridge.

  2. Repeat steps 1 through 7 when inserting the remaining cartridges.

Installing the Drum Cartridge
  1. When the Insert Drum or Insert Drum Cart message appears, open the front door, then lift and push back the top cover.

owners_12_new.gif
  1. Remove the protective sheet from the drum cartridge.

drum.gif
  1. To insert the drum cartridge, push up the lever on the right side of the printer. With the lever in the upright position, hold the drum cartridge by the handle, align the arrows on the drum cartridge with the corresponding arrows on the printer and guide the cartridge in until it snaps into place.

step_a_whole.gif
  1. Pull down the lever on the right to lock the drum cartridge in place.

step_c_whole.gif
  1. Close the top cover, then the front door.

close_top_front_cover.gif
note.gif NOTE: After installing the drum cartridge, the printer makes an adjustment for about one to two minutes. Do not turn off the printer during this time.

Aug 04, 2008 | Office Equipment & Supplies

1 Answer

PRINTER WON'T ACCEPT NEW INK CARTRIDGE


From the Brother solutions website:

If the message "NO CARTRIDGE" remains on the LCD after you have installed the ink cartridges, then one or more of the cartridges may not be properly installed. Verify that the cartridges are installed correctly by following these steps:


Note
    Cartridges that have already been installed are no longer vacuum-sealed, so it is very important that these cartridges remain upright. If a cartridge is removed from the machine and placed on its side, air may be introduced into the ink supply tubes. As a result, repeated cleaning will likely be required before normal print quality is restored.

  1. Unplug the machine from the AC power outlet, wait approximately 10 seconds and then plug it back in.
    If the date and time appear on the display, the issue is resolved. If the display continues to show NO CARTRIDGE, continues to Step 2.

  2. Open the scanner cover by lifting it from the right-hand side until it locks securely into the open position.

  3. Remove the black ink cartridge by pulling the white plastic hook (locked over the edge of the ink cartridge) toward you, then lifting the cartridge out.

  4. The LCD should prompt you to install the black ink cartridge.

  5. Reinstall the black cartridge. Press down FIRMLY on the top of the cartridge until it is fully seated. Push the white plastic hook towards the cartridge to verify it is fully latched over the cartridge's top edge. Repeat STEPS 2 - 4 to verify each that of the color cartridges (magenta, cyan and yellow) is installed properly, then continue to STEP.

  6. Close the scanner cover. The unit should begin cleaning automatically.

Dec 09, 2007 | Brother MFC 210C All-In-One InkJet Printer

1 Answer

Keeps showing J1 error, toner light is flashing


The J1 error means the toner cartridge needs to be replaced. Since you just replaced the cartridge, you should remove the cartridge and repeat the following steps.. Shake the new toner cartridge horizontally four or five times and then remove the cover. Slide the new toner cartridge in until it locks in place. It sounds like the cover may still be on the cartridge.

May 14, 2007 | Xerox WorkCentre XD103F All-In-One Laser...

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