I have a 2yr old GE Adora DSS25MSSESS that keeps running now for 2 days straight. The digital readout reads 37 for the fridge and 7-10 degrees for the freezer. All items are cold in both sections. The freezer before always read 0 degrees. I hear a whinning but when you open the door it stops. I have tried to reset the freezer to 0 but it keeps going back to 7-10 degrees. I called ge and they suggested to unplug it and wait a min cause it might have static electric in the line. That didnt work. Will it hurt it running all the time till I fix it?
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first off, is it running? are the fans running? the compressor? if yes, then look for ice built up on the freezer rear panel.if so, this indicates its missed its defrost and ice is frozen over the evaporator...this is keeping air from going thru the coil into the refrigerator...remove panel and defrost for temp service...most likely a bad heater, but not always...I think yours has a electronic board that could also keep it from running or going into a defrost as well
if not coming on at all and there is a 5x8 cover on the back rear of refrigerator right bottom area. this houses the control board..they can keep the refrig from running, sometimes you will hear clicking coming from this...another thing is the compressor relay could be bad..if so, you will usually hear the compressor click every five minutes or so..the relay can be removed and if it rattles when you shake it..its bad...I hope, I've helped....Bruce Denton
I have the exact problem. My unit is 6 years old too - purchased in 2004. I have located, after cleaning the coil under the unit, this is not the source of the real problem. I took the upper cover off which houses the main logic board to find if I flicked the comp relay "compressor" the compressor then turned on. I took amp readings before and after they were .2 without the compressor running and 1.3 with the compressor on. The main board will need to be replaced. Personally I will try to locate the actual relay and replace it on the board if possible.
I had the same problem with my 3 year old GE Adora side by side. Call
GE at 1800-386-1215. They were very helpful! They sent me all new
shelves and drawers that were obviously wider because they fit
perfect(only took a couple days)! Included in the shipment were spacers
that I could of put on the ends just in case I needed more width. GE
knows about the issue and is dealing with it on a case by case basis.
The door light switch controls the evaporator fan which circulates the air through out the unit properly. Replace the bad switch and things should go back to normal. WR23x10161 at about 10.00. Good luck. Rick