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All astronomical telescopes show upside down images. It's completely normal. Nothing is wrong with the scope. For terrestril viewing you can buy an "erecting prism diagonal" which will turn the images right side up.
Like this: http://www.skiesunlimited.net/index.php?CategoryID=98
Probably NOT actually pointed directly at the moon-- you should have moved it around a little -- the moon was probably just outside the field of view through the eyepiece. ........................ telescope must be pointed DIRECTLY at the sky object-- also use the eyepiece with the largest number written on it=== this gives the LOWEST magnification..... and a slightly wider field of view.
It won't increase viewing power by hundreds of time but it should be able to show you a close up view of the moon and planets where they look closer (or with the moon, parts of it look closer). When you say it looks further away, something is quite wrong as you know. It sounds like the eye piece is backwards in the mount? Can't imagine what else would make it smaller. Also can't imagine you could even get it in backwards. I have a scope by Meade that is essentially the same Newtonian design. Best of luck.
ALL astronomical telescopes show upside down images it is normal. Put the eyepiece with the LARGEST number written on it into the diagonal. Do NOT use the 2x barlow it is too much magnification for that small aperture telescope.