- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Make sure the printers usb and power leads are securely seated the drivers for the printer might have been corrupted you might have to uninstall the scanner restart your computer then reinstall your scanner if your printer/scanner came with an installation disc the drivers could be on it you might have to uninstall the printer/scanner restart your computer then reinstall the printer/scanner and its drivers click start control panel administrative tools computer management device manager scroll to ports(COM&LPT) + to expand you should see a communication port and Ecp printer port you might see a yellow Question/exclamation ? ! mark or a red X this will mean you need to install a new driver for this device right click to update driver select properties again you will have the similiar options also have option to troubleshoot hope this helps
Uninstall the generic driver from your computer first. (It's probable that you installed the OS driver which only runs the printer. If you leave this in place then you will confuse your computer.) Then disconnect the data cable before rebooting the machine. Now install the software from above.
let us know whether it is a USB conection or a wireless connection and if you are getting any error message >> check in the computer under printer and faxs whether you have your printer icon over there or not and let us know
Experienced the same problem.
The Dutch importer suggested to try photogallery, but was not sure of it. Howevr it proved to be the solution.
Open <windows photogallery>, then <files>, click on <import from camera and scvanner>, then click on <import>.
If your printer is switched <on> it now will start scanning and send the result in your file <pictures>, normally on your C:disc.
I just tried it and it functions well, at least in black-and-white.
Still have to check the color scanning, but that will probably no problem either.
Hope to have helped you, yours GerritDelden.