Question about SanDisk Sansa e250 MP3 Player

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SanDisk Sansa E250- Only the blue light comes on? HELP????????????

After charging my Sandisk E250 the only thing that happens to the device is the blue circular light comes only. The screen will not appear at all. You can push the menu/power button and the light will turn off. Can anyone help me resolve this problem? Thanks, NEPO

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  • Leon Bowen Apr 25, 2007

    Thanks Syd, but three times SanDisk technical support walked me through those same steps and nothing happened.

    Tomorrow I should be mailing to SanDisk for replacement.

  • haiyu Nov 22, 2007

    my ipod not even get in to recovery mode ... i try- holding powerr it turn off and if i press power to get it start it only shows blue scroll ring ... thats it ... its not getting any more... i try to hold power for some 30-40 second too, but its not getting strart ... pls help.....

  • steve esau
    steve esau May 28, 2008

    please i dont know what happend to my phone itz only numbers on the phone that work.Please help me.

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Try this: Switch your Sansa e250 to its Recovery Mode: 1. Make sure the player is powered off 2. Enable the "Hold" switch (located on the top of the player). You would know it's enabled when you see the "orange-colored" surface 3. Press the "Record" button. Make sure you keep it pressed while pressing on the "Menu" button. 4. keep your fingers pressed on these 2 buttons until the e250 LCD screen displays "Welcome to Recovery Mode" (if the LCD remains black, keep pressing long enough -- about 10 seconds -- then proceed to the next step) 5. Connect your e250 to your computer. (Just a reminder: The minimum Operating System requirements for a Sansa E200 player is Windows XP and above) 6. Double-click on "My Computer" and you would see your Sansa e250 appear as a "16 MB" drive. Note: If you do not see that "16 MB" drive/partition, please repeat steps 1-6. Next, Apply the firmware for the e250 (your player should be connected to your PC at this time): Step 1: Use this link to download the firmware for your Sansa e250 (for better results, please save this file on your "Desktop": http://www.sandisk.com/Assets/File/Downl... or use this Sansa Firmware Updater link: http://www.sandisk.com/Retail/Default.aspx?CatID=1376 Step 2: Double left-click on the downloaded file, and follow the on-screen prompts. The file will automatically re-flash your player (or find the most updated firmware) and format it as well, thereby clearing all possible file/system corruptions that may have occurred. Step 3: When the process is complete, unplug your e250 from your computer, and please make sure you disable the "Hold" switch Step 4: Power up your e250 and 90-99% of the time, it would boot up successfully. I hope this helps.

Posted on Apr 24, 2007

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Dude my sansa e250 had the same problem twice and i still have it happen now. i'v found that if you hold power down for the slow count of three seconds and it wont work you need to reset(hold power for another 15seconds) and try again. mine usually works after 5 attempts and is a pain in the A$$ but it works. only other trick I use is: from all power off, hold power for 2seconds then quickly release then press power again.. (still takes me up to 5 attempts to get it working. each time starting from total power off) PS: been doing it from day one and its still working every day for the last 4months so hope it helps you.

Posted on Jun 04, 2007

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The number for sandisk is 1-866-726-3475
Please rate accordingly
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SAME THING HAPPEN TOME NEED HELP

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