Question about SanDisk Sansa e250 MP3 Player

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SanDisk Sansa e250 MP3 Player

Every time I am done chargering it will go to refresh database and it will freeze up and stay like that way when the power is gone.Now when I go to charge it, it will not charge and it go do the same thing.

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For Sansa e250R.
First try a soft boot: Hold down menu button for 20 seconds. Try starting. If not successful, continue.

Go to the Sansa website. http://www.sandisk.com/Retail/Default.aspx?CatID=1449
& download this Manual download file (Save to your desktop). Unzip it and extract it to your desktop (pp5022.MI4)
Start player in recovery mode:
1. Connect player to PC.
2. Turn "hold" switch to locked (orange).
3. Hold down the "record" button AND push "menu" (power on) button...hold "record" until screen displays "recovery mode."
4. At this point your PC should identify the player as a drive.
5. In My Computer, Drag from Desktop the pp5022.MI4 file & drop onto the player drive.
6. Now, create a New FOLDER (not file) on the player drive and name it "sansa.fmt"
7. Once done, unlock player by switching the "hold" buttom back to original position (not orange).
8. Disconnect player from PC & restart.
Sansa customer support said this happens due to a corrupt music file...they were very helpful & I didn't stay on hold for an eternity either.

NORTH AMERICAN TECHNICAL SUPPORT
1(866) SAN.DISK (North America)
1-866-726-3475
7 days a week:
4:00 am. - 10:00 pm. (PST)
7:00 am - 1:00 am (EST)
Good luck.

Posted on Feb 24, 2008

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Hello. Seems like your player is encountering either a file or system error, causing it to freeze. One solution would be to see if your player would be detected by your PC, then attempt to format it. Another solution would be to re-apply the firmware. Here are the steps: Switch your Sansa E250 to its Recovery Mode: 1. Make sure the player is powered off 2. Enable the "Hold" switch (located on the top of the player). You would know it's enabled when you see the "orange-colored" surface 3. Press the "Record" button. Make sure you keep it pressed while pressing on the "Menu" button. 4. keep your fingers pressed on these 2 buttons until the E250 LCD screen displays "Welcome to Recovery Mode" 5. Connect your E250 to your computer. (Just a reminder: The minimum Operating System requirements for a Sansa E200 player is Windows XP and above) 6. Double-click on "My Computer" and you would see your Sansa E250 appear as a "16 MB" drive. Note: If you do not see that "16 MB" drive/partition, please repeat steps 1-6. Next, Apply the firmware for the E250 (your player should be connected to your PC at this time): Step 1: Use this link to download the firmware for your Sansa E250 (for better results, please save this file on your "Desktop": http://www.sandisk.com/Assets/File/Downl... Step 2: Double left-click on the downloaded file, and follow the on-screen prompts. The file will automatically re-flash your player and format it as well, thereby clearing all possible file/system corruptions that may have occurred. Step 3: When the process is complete, unplug your E250 from your computer, and please make sure you disable the "Hold" switch Step 4: Power up your E250 and 90-99% of the time, it would boot up successfully.

Posted on Apr 24, 2007

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What do I when it keeps trying to refresh database but freezes when it's done refreshing?


Having received no response in over a month, I assume this is no longer a problem.

Jul 06, 2010 | SanDisk Sansa e250 MP3 Player

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Refreshing database


User guide for Sansa e200R:
http://mp3support.sandisk.com/downloads/um/e200r_userguide_en.pdf


Check this link for Sansa e200 "freezing in refreshing database",
2 steps to follow up:
http://kb.sandisk.com/app/answers/detail/a_id/34/kw/e200r%20freeze/r_id/101834

1. Reset the device as described on the site of Sandisk.
http://kb.sandisk.com/app/answers/detail/a_id/189

If resetting didn't solve your problem
2. Update the firmware.
http://kb.sandisk.com/app/answers/detail/a_id/306
2.1 Use the Sansa Firmware Updater for a download of your device
with the next link:
http://mp3support.sandisk.com/sansa/Application/SansaUpdaterInstall.exe
2.2 Follow the instructions "update the firmware" for sansa e200 series:
http://kb.sandisk.com/app/answers/detail/a_id/306/kw/e200r%20freeze/r_id/101834

Sep 20, 2009 | SanDisk Sansa e250 MP3 Player

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Frozen while on the refresh database screen


Try holding the power button for about 15-20 seconds. This usally shuts the whole thing down.

It may refresh the database as normal next time.

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Sansa e280 freezes when refreshing


I held the menu button down for 15 seconds to shut my player down completely...then I removed the 2GIG card and let the player charge up. Once that was done I downloaded newer firmware from SanDisk to improve the performance of my player.....Once that was taken care of I put the card back into the slot and all was good!

Aug 27, 2008 | SanDisk Sansa e250 MP3 Player

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Sansa sandisk


LOOK AT THESE WEBSITE FORUMS...THEY ARE FOR THE SANDISK SANSA PLAYERS

http://forums.sandisk.com/sansa/search?submitted=true&q=E250

Feb 21, 2008 | SanDisk Sansa e250 MP3 Player

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Refresh database looping


This may not work for everyone - but try inserting a TransFlash (also called Micro SD)card in the microSD slot, and power on. It may then correctly refresh its database. It worked in my case, with firmware ver11.

Aug 11, 2006 | SanDisk Sansa e250 MP3 Player

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