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turn on/off, unplug, wait a minute, plug back in, should reset.
take all paper out. check to see if any paper is jammed in the rollers. take color cartridge out to see if anything is blocking the ink, might have a speck of dirt on it. put back in. be careful if you touch it the area of ink dispensary.
go to application folder for your computer, dbl click icon for make of printer, for settings, check to ensure everything is order.
lastly, check make of printer trouble shooting web site for more information. hp has an awesome website for trouble shooting
hope this helps, good luck.
Check to make sure all the phones attached to that phone number are on the hook.. sometimes an answering machine can create a problem also.. if you really want to check the printer / fax machine out, just remove all the phones that exist on that phone line and leave the fax machine connected. once all the phones have been removed and the 7410 is still acting up, you might have a bad fax card in the printer.
you can only have it set to fax or phone at a time; the computer does not know if it is a fax or phone call. Therefore if you are running your fax software it will treat all calls as a fax. You really need two phone lines, one for the fax and one for the phone.