Question about Logitech Harmony 890 LCD Remote Control

2 Answers

Logitech 890 screen went blank - back light is on, charger is plugged in. Was working fine earlier today and now nothing. Tried replacing battery - no luck. any suggestions?

Posted by on

2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I and thousands of others have had the same problem. My remote is about a year and a half old. Take out the battery and leave the battery out for a good two hours. There are capaciters in the remote that hold a charge for a long time so it is important to leave it out for this period of time. Then put the battery back in (at this point your screen will probably be visible again), connect it to the computer, and re-sync the remote with the configuration stored on your computer. The screen will come back on some 890 remotes after this. Mine did but only for a short period and now its back to just showing a blank blue screen. At the end of the day Logitech uses substandard components in an effort to generate service repair revenue or get you to buy the latest and greatest of their product. Shameful but likely profitable for them.

Posted on Mar 23, 2009

  • degree451 Mar 23, 2009

    Ok, just say another post on this site about the same issue: http://www.fixya.com/support/t227628-lcd.... Mine is out of warranty so I took mine apart like the guy suggested, and walla the screen is back. I'll report back if it stays this way for a while.

    Note once you get the two obvious screws on the outside of the unit off you'll need a very thin screw driver to wedge between the two pieces of plastic to get it apart. There are four hidden tabs on each side of the remote that hold the two half’s together. If you use a bright light you can see them though. Just position the screw driver on top of each tab and push and with your finger nails pull the two pieces apart until it that tab pops away from the lower half. Do this for each hidden tab and then you can fully open the unit.

×

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Just bought a new remote.

Posted on Dec 29, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Blank screen but backlite is on


Had the same exact problem. Blue screen, no text, but remote worked ok - if you could figure out which buttons did what. Tried every solution posted online - battery pull for 10 sec, battery pull for 1 hr, and battery pull overnight. Tried updating software, firmware, but nothing worked. Found a replacement screen on ebay for $26 shipped, replaced it in less than 5 minutes, and works great.

Feb 02, 2010 | Logitech Harmony 890 LCD Remote Control

1 Answer

Harmony 890 just went dead. Nothing. Nada. Not


I have an 890 also. I've found that the remote doesn't always charge when it the charger. I have to put a rubber band around it and make sure it shows that the the battery symbol on the display is showing that it charging. Or the battery isn't taking a charge anymore and I'd try to replace it. Doesn't really hold a charge very long either.

Oct 27, 2009 | Logitech Harmony 890 LCD Remote Control

1 Answer

Harmony 890 Screen lights up but no text shows, its just blank


HI! Here's what to do if your Logitech Harmony remote's LCD screen has gone blank.


1. Remove the battery, press and hold the 'OFF' button, and re-insert the battery. The screen will display 'Safe Mode!', or the 'Activities' button will be lit.

2. Connect your remote to the computer.

3. Launch the Harmony Remote Software, and log in.

4. Click "Downloads" at the top and click "Firmware".

5. The remote will go through the firmware update.

6. Select "Yes", and click NEXT to update the remote.


If the screen is still blank after you complete these steps, then it is a hardware issue and you should contact Logitech's wonderful support team, given that the remote is still under warranty.

Oct 22, 2009 | Logitech Harmony 890 LCD Remote Control

1 Answer

My logitech harmony 890 remote's screen is blank. it still works fine, but the screen is blue and blank


This seems as though it may be a hardware issue. Please try contacting logitech through phone support of email support under the contact page on www.logitech.com

Oct 02, 2009 | Logitech Harmony 890 LCD Remote Control

1 Answer

Screen is blank on Logitech Harmony 890 remote. It is charged


HI! Here's what to do if your Logitech Harmony remote's LCD screen has gone blank.


1. Remove the battery, press and hold the 'OFF' button, and re-insert the battery. The screen will display 'Safe Mode!', or the 'Activities' button will be lit.

2. Connect your remote to the computer.

3. Launch the Harmony Remote Software, and log in.

4. Click "Downloads" at the top and click "Firmware".

5. The remote will go through the firmware update.

6. Select "Yes", and click NEXT to update the remote.



If the screen is still blank after you complete these steps, then it is a hardware issue and you should contact Logitech's wonderful support team, given that the remote is still under warranty.

Sep 25, 2009 | Logitech Harmony 890 LCD Remote Control

1 Answer

Have blank screen, but remote works. Harmony 890


If the screen is still blank after you update the firmware in safe mode, then it is a hardware issue and you should contact Logitech's wonderful support team, given that the remote is still under warranty.


Hope that helps :)

Sep 25, 2009 | Logitech Harmony 890 LCD Remote Control

1 Answer

Battery went dead


If you live in the US, you can buy a new battery by calling 1-800-231-7717.

If you live elsewhere let me know and I will tell you how to get replacement parts for your Harmony remote.

Jul 28, 2009 | Logitech Harmony 890 LCD Remote Control

1 Answer

Harmony 890


Hi Jeff,

Looks like the internal battery is failing/dead and needs replacing. You can purchase a spare here:
http://www.buylogitech.com/store/logius/en_US/DisplayCategoryProductListPage/categoryID.11201300

Hope that helps! Kindly rate this a Fixya if the information helped you. Thanks.

Cheers!
ID

Nov 17, 2008 | Logitech Harmony 890 LCD Remote Control

1 Answer

Will not control anything was wrking fine earlier today and now nothing


it lost all its programming if you still have the disc redownload the codes on to the remote if not go to logitechs web site and request another disc or download

Oct 12, 2008 | Logitech Harmony 890 LCD Remote Control

9 Answers

LCD Screen is blank


Had the same thing:
Step 1 - remove the battery for about 60 minutes. There seems to be a little energy store in the unit and just taking out the battery, counting to 10, and reinstalling it does not work.

Step 2- Do a software update upgrade from the Logitech site. The new firmware level seems to have fixed the base problem.

If you just take the battery out and put it in, it does not work.
If you take the battery out and just hook it up to do a software upgrade, it does not work becuase the remote gets power from the USB commenction so it remains "hung"

The most disturbing thing about the whole event for me was the number of people that had the problem occur about 12 months and 1 day after purchase....ie when it was out of warranty!!!

Oct 20, 2007 | Logitech Harmony 890 LCD Remote Control

Not finding what you are looking for?
Logitech Harmony 890 LCD Remote Control Logo

611 people viewed this question

Ask a Question

Usually answered in minutes!

Top Logitech Remote Controls Experts

bill tarkulich

Level 1 Expert

33 Answers

Ron Dufek
Ron Dufek

Level 3 Expert

398 Answers

netbot

Level 1 Expert

2 Answers

Are you a Logitech Remote Control Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...