Question about Sub-Zero 695/O Side by Side Refrigerator

9 Answers

Have an upright freezer. the door has a problem with sealing. the gasket is not cracked or worn in any spot but its as though the door is not closing tightly. perhaps a sprung hinge or something like that and if so how do i fix that The freezer compartment door closes tightly, but not the refrigerator area door. How can I fix this?

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  • massimiliano Dec 29, 2008

    Thanks for the suggestion. However, the cam closes the door on its hinges nicely, but the door then does not "**** in" tightly as SubZero doors notably do (and as does the door to the freezed compartment).

  • massimiliano Dec 29, 2008

    I really appreciate the comments of 'classyexpert'. However, the freezer door is closing tightly and properly. It is the other door that does not pull in tightly after it swings shut. Any ideas?

  • massimiliano Jan 03, 2009

    Problem persists. Refrigerator door closes, but does not pull in tightly like the freezer door.

    Any other possilbe solutions?

  • massimiliano Jan 16, 2009

    Thanks for the suggestions. Problem resolved spontaneously after one week---while awaiting the National service person. Weird!!

  • massimiliano Jan 16, 2009

    Thanks for the suggestions. Problem resolved spontaneously after one week---while awaiting the National service person. Weird!!

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9 Answers

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When you close the door its suppose to **** close, making it very difficult to open within a minute or so. Here is a suggestion turn out the feet of the 2 front adjustable feet, tilting it Little back wards so that it can help the door to stay close. You can also check if the hinges is adjustable, but I know not all of them are.

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Posted on Jan 03, 2009

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Hi massimilliano

This is going to sound simpler than it will be but you need to replace the hinges and brackets for the door. They can be ordered through the manufacturer or through an online parts supplier through a simple google search. If you need help finding a place to order new ones, let me know, otherwise good luck with this

bestdarngood

Posted on Jan 03, 2009

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The door sounds like it was bent in some way and needs to be taken off and fixed ...the hindges may also need replaced to get the proper seal back!

Posted on Jan 03, 2009

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Make sure your hinges are snug and the plastic bushings are intact. If not the problem make sure the fridge is sitting level. It sounds like the top hinge or bushing needs tightening or replaced

Posted on Dec 29, 2008

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There are some screws attached near the bottom left hinge that help hold the seal in alignment. Loosen those screws a little, but not all the way. Try to push the seal in to re-align it, then tighten the screws back up. Might have to play with this a little to get the alignment right.

Posted on Dec 29, 2008

  • ME55ENGER Dec 29, 2008

    Please note that this is not a hinge problem I am describing, but screws that hold the seal allignement on the bottom corner near the hinge side. Sorry for any confusion there.

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  • Ginko
    Ginko Dec 27, 2008

    If it is a hinge you can see it, check if the door is at level, otherwise replace the gasket.

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You could also try and get a replacement seal that they sell in bigger hardware stores such as Lowes or Home Depot it's pretty easy to replace and the magnets in them will give your door a good seal.
Another thing could be is someone hung on the door or alot of weight is on the door and twisted it a little bit which has happend to me in the past what i did is untwisted it where it's not making contact such as the bottom of the fridge door I put my foot at the bottom of the door and pulled the top a little bit til it moved and then it closed correctly.
Happy Holidays

Posted on Dec 26, 2008

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This happens because the refrigerators of today are air tight, the fresh food door pushes the air into the cabinet as it closes and the air has no place to go but up the air vent into the freezer and "pops" open the freezer door. First thing is make sure the freezer door is capable of closing properly and is not rubbing or catching anywhere. I sometimes add a washer or 2 to the center hinge under the freezer door so it doesn't rub anything. Put a little Vaseline ( or food grade silicone lubricant ) on the hinge side of the seal. I then raise the front of the refrigerator so that the front of the refrigerator is a little higher than the back of the refrigerator. Never level a fridge with a level. Once you have the door closing properly and front slightly higher than the back...let the fresh food door close from 90 degrees on it's own and the freezer door may "pop" open a little but will close again on it's own...and stay closed once all is set up properly. We see this more often now and have no trouble with the door staying open again after setting up the refrigerator properly.  also click this link for more help This happens because the refrigerators of today are air tight, the fresh food door pushes the air into the cabinet as it closes and the air has no place to go but up the air vent into the freezer and "pops" open the freezer door. First thing is make sure the freezer door is capable of closing properly and is not rubbing or catching anywhere. I sometimes add a washer or 2 to the center hinge under the freezer door so it doesn't rub anything. Put a little Vaseline ( or food grade silicone lubricant ) on the hinge side of the seal. I then raise the front of the refrigerator so that the front of the refrigerator is a little higher than the back of the refrigerator. Never level a fridge with a level. Once you have the door closing properly and front slightly higher than the back...let the fresh food door close from 90 degrees on it's own and the freezer door may "pop" open a little but will close again on it's own...and stay closed once all is set up properly. We see this more often now and have no trouble with the door staying open again after setting up the refrigerator properly. 

Posted on Dec 26, 2008

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Adjust the hinges on the door. With a model # & Manuf. we can better help.

Posted on Dec 26, 2008

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Jay, Check to see if hinge can be adjusted so door closes tighter, may be a faulty door seal, or maybe it needs manipulated to soften, shape, stretch it to seal better. You can try the dollar bill trick between the seal and fridge to locate the problem/leaking spots. The bill should not pull out with out there being a little force, no force means seal is not proper in that area. Check the attached links,instruction and guides, Good luck
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As you loosen the screws, one section at a time, carefully remove the old gasket. At the same time, fit the new gasket into the groove. Make sure your new gasket is lined up properly.

Continue around the freezer door, unloosening the screw, taking out the old gasket and fitting the new one in.

Tighten the screws into place. This may have to be done once the entire gasket is fitted into place.

Check the seal by closing the door. You should have a nice, tight seal.

Good luck.



  • Step 4 Tighten the screws into place. This may have to be done once the entire gasket is fitted into place.

  • Read more: How to Fix a Freezer Door Seal | eHow.co.uk http://www.ehow.co.uk/how_4855248_fix-freezer-door-seal.html#ixzz0rY7rn3O8
  • Step 3 Continue around the freezer door, unloosening the screw, taking out the old gasket and fitting the new one in.
  • Step 4 Tighten the screws into place. This may have to be done once the entire gasket is fitted into place.

  • Read more: How to Fix a Freezer Door Seal | eHow.co.uk http://www.ehow.co.uk/how_4855248_fix-freezer-door-seal.html#ixzz0rY7gYaZ2
  • Step 2 As you loosen the screws, one section at a time, carefully remove the old gasket. At the same time, fit the new gasket into the groove. Make sure your new gasket is lined up properly.
  • Step 3 Continue around the freezer door, unloosening the screw, taking out the old gasket and fitting the new one in.
  • Step 4 Tighten the screws into place. This may have to be done once the entire gasket is fitted into place.
  • Step 5 fix-freezer-door-seal-1.5-120x120.jpg jQuery(document).ready(function(){ jQuery('#jsArticleStep5 span.image a:first').attr('href','http://i.ehow.com/images/a04/k5/eg/fix-freezer-door-seal-1.5-800X800.jpg'); }); Keep the gasket clean to last longer. Check the seal by closing the door. You should have a nice, tight seal.

  • Read more: How to Fix a Freezer Door Seal | eHow.co.uk http://www.ehow.co.uk/how_4855248_fix-freezer-door-seal.html#ixzz0rY7JfY8i

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