I have a hp fax machine (HP officejet 7110 all in one) part #SG36PDION56G and only have the RJ45 phone cord fo it. Where do i obtain the other cords necessary to hook it up. ie: power cord and any other RJ cords necessary. The installation and operation documents would also help. ThanksRick O
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Good Day Sir, I have a solution to your problem, hope this will help you.
"HP 4315 officejet fax failed" solution:
Turn off the machine by using the ON button and then unplug the power cord from the back of the machine. After a few seconds, plug the power cord back in and turn the power on.
Try to send or receive a test fax.
If you are running the test from the Fax Setup Wizard (windows) or Fax Setup Utility(Mac), Make sure the Machine is not busy completing another task, such as receiving a fax or making a copy. Check the display for a message indicating that the machine is busy.If it is busy, wait until it is finished and in the idle state.
Make sure you use the phone cord that came with the machine. If you do not use the supplied phone cord to connect from the telephone wall jack to the HP All-in-One, YOU MIGHT NOT BE ABLE TO SEND OR RECEIVE faxes. then after you plug run the test again.
If you are using a PHONE SPLITTER, this can cause faxing problems. connect the machine directly to the telephone wall jack.
run the test again to make sure it passes and the machine is ready for faxing.
Check to make sure all the phones attached to that phone number are on the hook.. sometimes an answering machine can create a problem also.. if you really want to check the printer / fax machine out, just remove all the phones that exist on that phone line and leave the fax machine connected. once all the phones have been removed and the 7410 is still acting up, you might have a bad fax card in the printer.
Hi, have you connect your OfficeJet to one of your telephone outlet using a phone cord(usually provided with a AIO printer)? Fax requires analog phone line to operate. If you have a corded phone, you could disconnect it and hook it up to your OfficeJet.
Once you got it hooked up, try dial a # to your cellphone so you know it's dialing properly.