Question about Logitech QuickCam Communicate STX Personal Web Camera

1 Answer

Installation is restarting my computer

After I install the software, it asks me to plug in my webcam into a useable USB drive. The minute i plug it in, when it tells me to, my computer will restart, after i log back in with the webcam still plugged in, the computer restarts again. My computer will continue to restart while the webcam is plugged in. I need help, im getting very frustrated!

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  • 4 more comments 
  • Anonymous Dec 26, 2008

    Yes, it stops restarting when the webcam is unplugged, but if the webcam is still plugged in, the computer will only restart when i log into my account.

  • georgie_madl Dec 26, 2008

    Yes, it stops restarting when the webcam is unplugged, but if the webcam is still plugged in, the computer will only restart when i log into my account.

  • georgie_madl Dec 27, 2008

    i tried it, the same damn thing,

    im so frustrated :(

  • Christopher Sherwood
    Christopher Sherwood May 11, 2010

    sorry, i did not mean to send my last post, did not complete it

    Do you have another account, if you do, try the same thing with the other account.

    if it does the same thing but on the other account, then i would not use the webcam as the computer is resterting itself to protect it from surges.

    If it does not do it in another account, let me know.


  • Christopher Sherwood
    Christopher Sherwood May 11, 2010

    have you tried another account?


  • Christopher Sherwood
    Christopher Sherwood May 11, 2010

    sounds like your webcam is causing a minor surg in your computer but that could be one of many things wrong;

    IF it is something wrong with your webcam and the computer detects that it could be harmfull, it will talk to the PSU (power supply unit) and this will restart the computer to protect it from harm.

    Does the problem stop when you unplug the webcam?


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I am sorry to say but this is a physical problem, so there is no fix.
if you got the webcam recently, send it back from where you got it from and get a new one or a refund but otherwise, it is good for the bin.

i had a webcam do that to me a few weeks ago and the computer is stopping itelf being fried from surges from the webcam, so best not to try to use the webcam anymore because the computer cant keep protecting etself, eventualy it will damage the computer and will be expensive to repair.

Sorry, there is nothing much that can be done if it cant be sent back to the manufacturer

Posted on Dec 27, 2008

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Shanok


    Installation
  1. Logitech webcams follow a simple process for installation, requiring you to follow the instructions that appear on your monitor. During installation, you must see to it that you have the appropriate requirements. Install the webcam software by inserting the CD into the optical drive of the computer before you plug the webcam into an open USB port. The software should then be recognized, followed by prompts and instructions flashed on the screen. If there are no problems encountered, the process of installation should proceed smoothly. Reboot your computer when prompted.
  2. Logitech Webcam Basics
  3. Upon purchase, you must make sure that you have the manual and other relevant documentation accompanying the webcam. Make sure that the webcam is free of damages or defects.

    Adjust the settings of the webcam to produce better image quality. Your manual should help you modify the settings and explain in detail how to check whether the gadget is able to capture images and videos. Using different applications like instant messaging and videoconferencing, evaluate the quality that the webcam is generating. Finally, note that the performance of your webcam varies depending on the Internet connection that you are using.
  4. Troubleshooting
  5. If the installation turns out to be unsuccessful, the first thing you must do is to verify that the webcam is functioning properly. Unplug the webcam from the USB port and restart your computer. Plug the gadget back in to make sure that it can be identified by the computer. Let the system detect the software, and then reinstall the webcam driver.

    If this does not work, the problem may be on the software or driver of the webcam. In cases like this, your option is to find or download a driver that is compatible with your Logitech webcam. Visit the website of the webcam manufacturer and download the appropriate and latest driver required for the installation of the gadget. If the driver that you need is not available in the manufacturer's website, you can look for it in other websites that offer free download able drivers. Websites include Driver skit.com and Lostmydrivers.com.

    After downloading, reinstall the webcam driver to see if it works. If after a successful download the webcam still malfunctions, the webcam itself may need to be replaced.

Jan 08, 2011 | Logitech Webcam

1 Answer

How do i operate my gearhead web cam


Hi, Follow the below steps.. 1]Turn on your computer 2]After Windows has loaded; insert the enclosed Driver CD into the CD-ROM drive of your computer. 3]The setup screen will start automatically. If it does not start automatically, please click "Start", then "Run...", type "D:\Setup.exe" into the dialog box. (NOTE: "D:\" represents the drive letter assigned to the CD-ROM drive you are using. If D is not the letter assigned to your CD-ROM drive, please replace D with the appropriate drive letter). Then click "OK". 4]Select your language, and then click "OK" to continue.Make sure your Webcam is not connected to your computer, and then click "OK" to continue. 5]At the welcome screen, click "Next" to continue. 6]. Click "Next" to start the installation. For WindowsXP Users: Windows may notify you that the software that you are installing has not passed Windows Logo testing; if this occurs, please click "Continue Anyway" to continue. For Windows Vista Users: If the "Windows Security" dialog box appears during the installation, please click "Install" to continue. 7]After the installation is complete, click "Finish" to close the wizard 8]Plug the USB connector for your Webcam into an available USB 2.0 port on your computer. 9]Windows will detect your Webcam and start the "Found New Hardware Wizard" for your Webcam. 10]For Windows Vista Users: Select the "Locate and install driver software (recommended)" option to start the installation, then click "Continue" under the User Account Control screen. Then please proceed to Step 15. 11]Windows may ask for your permission to connect to the Internet and search for the best driver; if this occurs, please select "No, not this time" and then click "Next" to continue. 12]Select the option "Install the software automatically (Recommended)", and then click "Next" to continue 13]Windows may notify you that the software that you are installing has not passed Windows Logo testing; if this occurs, please click "Continue Anyway" to continue. 13]After the installation is complete, click "Finish". Restart your computer.Once your computer has restarted and Windows has loaded, your Webcam is ready to be used. 14]For other details please go to the below link and download the user manual and refer it. http://pcgearheadsupport.com/download/GH/product/Manual/ML_WC535I.pdf

FEEL FREE TO POST YOUR COMMENTS..THANKS FOR USING FIXYA.. BEST WISHES..

Dec 19, 2010 | Gear Head WC535I Webcam

1 Answer

I have a logitec web cam and after a few minutes the image is broken up by vertical shimmering white lines how can this be fixed


Make sure you have Microsoft DirectX installed to support your webcam
Check that its plugged into a 2.0 USB socket or a powered hub
Re-install your software
Visit the Logitech website and browse the photo gallery for your model and click on the photo to navigate to the support page.
Note - Older models on page 2 - look for the link at the bottom right of page 1 and click on it "Still can't find your product?"

http://www.logitech.com/index.cfm/405/&cl=us,en?prodcrid=405

In addition to the Logitech installer you will need to download Microsoft DirectX 9 or later to support your webcam

Procedure
Close all programs while uninstalling - downloading and uploading software
Disconnect your webcam
Uninstall the current webcam software on your computer
Restart computer
Download the Installation package from Logitech
Run the installer and choose your options during the installation - You may not want Logitech Chat but the Desktop icon for the webcam toolbar is a must.
Connect your webcam when prompted.

Aug 16, 2010 | Logitech Webcam

2 Answers

How to install webcam


Following Step to Connect Webcam:-
1. Read the installation instructions completely before attempting to install the camera. Although this may seem tedious and unnecessary, it can save time and headaches in the long run.
2. Back up the computer's hard drive just to be safe. This will allow for a speedy recovery should the installation mess up the computer.
3. Install the webcam software. Before deciding to install the disc that came with the camera, check the Internet for an updated version of the software and download that if available.
4. Plug in the webcam. The software should give a prompt at the appropriate time. Cameras are usually installed with a USB cable. If installed correctly, the computer will acknowledge so by popping up a message saying it can see the new device.
5. Download an instant message program if using the web camera for chatting. Some free IM download programs include Yahoo Messenger, AOL Instant Messenger and Apple iChat.

Feb 07, 2010 | Philips J44414

1 Answer

I cant't install it


unplug first your Web cam to your C and install the software first on it.
wait the software program to ask for plug-in your web cam into USB connection.
Then wait another minute to install the driver of your web cam after that restart your PC.
Good luck!

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I cant instal web camera in messenger


hi,

First, make sure you follow the instructions from your camera manufacturer to ensure the proper installation of your camera.
This involves inserting the camera installation CD, being guided through a few steps for installation, and restarting your computer. Plugging in the camera's USB cord at the incorrect time during the camera software installation procedure can cause various problems.
To reinstall your webcam:
Uninstall any existing camera installations. Click "Start," "Settings," "Control Panel," and "Add/Remove Programs." From the list, choose your webcam software and click Remove.
Unplug the camera's USB cord from the computer.
Reboot your computer.
Insert your camera's setup/installation CD.
Follow the instructions described by the camera setup program, and plug in your camera only when prompted. This is usually done after restarting your computer.


thanks,

P.S. rate our answers properly.

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Microsoft Lifecam VX-5000 software won't install


control panel add remove hardware
scroll down and find any programs that the cam software may have installed
then restart and try installing again
plug in cam when asked
make sure you have no other programs running during install
also make sure your cam is compatible with os

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dont plug ur camera into the usb port while installing the software.after completing the installation it will ask u to plug in the cam by itself.hope it works all the best

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1 Answer

Webcam isn't recognized by my laptop


remove drivers and re-install from drivers from net and plug webcam in when asked for making sure drivers are vista compatable. if all goes well you should get device found if not got my computer and highlight it the goto properties then device manager and see if you have any triengles with a question mark by them if you see the webcam under usb device select the usb root hub abd uninstall every one in turn then click search on the top bar this looks like spy glass and computer click on this and let search and find devices once done it should find cam driver an insall them correctly this usb roothub drivers can get currupted and cause devices not to be installed properly. hope this works

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