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You may be able to reset the main board by detaching the ribbon connector, then reattaching it. Unscrew the four screws that hold the display panel, and you will see a ribbon connector and a round connector. Gently squeeze the tab in the center of the ribbon connector and pull it off. Wait a couple of minutes, then reattach the connector by gently pushing it into the socket. The display should show a boot-up process and then the normal blank screen with the prompt to select user. If the E2 error returns, repeat the process. If this procedure does not reset the board, you will need to contact Schwinn about possibly replacing the board. You can contact them by going to Schwinn.com (http://www.schwinnfitness.com/schwinn_fitness_us/customerservice.jsp) and select the "email us" link or call the 800 number.
Call Schwinn customer service (actually Nautilus) at 1-800-nautilus if it is broken so you can order a new one or they will send you a new one if you are under warranty. They are very helpful. You can also check the power connection on the bottom or make sure the wire harness in the main pipe in the center is properly connected if the system is brand new and not working.
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