Question about HP Pavilion 533w (P9859AR#ABA) PC Desktop
Hey my friend is having problems with her HP Pavilion 533w when we turn the computer on the loading screens come up but after that the screen goes blank but you still can see the mouse
So you are getting the Dell startup screen but nothing after that? Get into setup at that point which I think is accomplished by pressing "DEL" or "F1" on a Dell. Check the "Disc Drives and Boot Order" in there and see what it says. If the Hard Drive does not show up there it may be shot. This sounds to me like the HDD quit or the Boot Sector is corrupted which means at the least you may have to reinstall Windows or worst case scenario is you will need a new HDD. But then again, it could be something completely different.
Posted on Jan 01, 2009
Reboot and tap F2 to get to safe mode. If that works then we can explore further.
Posted on Dec 29, 2008
SOURCE: computer loads and goes blank
Best thing is to contact the company its totally free if you have acces to another computer and access email you can email them your promblem there great experts. i use it all the time heres the email address PAVILION_SUPPORT_EN@MAIL.SUPPORT.HP.COM
Posted on Jan 05, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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