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Mouse for laptop frozen changed batteries

How to get mouse to comunicate with the usb port adapter.

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- try changing the batteries - try reconnecting the mouse to the wireless recieve if u have this option in ur mouse
- try changing the usb ports - restart the computer.

Posted on Jan 06, 2009

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How to install 2.4Ghz wireless mouse with USB receiver?


Insert the batteries into the mouse. Turn the mouse over, find the battery cover, and slide it off. Insert the appropriate batteries-usually two AAs.
  • The wireless receiver that plugs into the computer uses USB power, so it needs no batteries.
Connect the receiver to the computer. If your computer has a USB port (as most do), plug your receiver into an available port. There will also be a green adapter supplied, in the event that your system requires the use of the mouse port. Caution-don't try and force the mouse adapter into the keyboard port!
  • The mouse receiver has a USB plug (left), but can also plug into the mouse plug through the adapter it came with (right). If your receiver plugs into the USB port it should look like the left. If it plugs into the mouse plug it should look like the one on the right, only connected to the receiver.
Connect the mouse to the receiver. Place the mouse in close proximity to the receiver, and note the following:
  • The receiver should have a visible button that is easily pushable by the average human finger.
  • The mouse will usually have a very small reset button in a hole on the bottom that can be pushed by something like a pencil or paper clip.
  • Push both buttons at the same time with the receiver and the mouse relatively close to each other for about 5 seconds or more.
Find a permanent position the receiver. Place the receiver where it won't be far away from the mouse. Depending on where you are, you can place it on the monitor, on the tower, on the back of your laptop (if you are installing the mouse to your laptop) or on the desk.
  • The furthest a wireless mouse can get away from the receiver and still function is about 9 feet (2.7 meters), so keep that in mind.
Test your new mouse.
  • If you plugged into the mouse port, restart your computer.
  • If you plugged it into the USB port you should be able to use it immediately.
  • When the cursor moves when you move the mouse, you have connected the mouse properly. If the cursor doesn't move, try repositioning the receiver. If it still doesn't work, you may need to restart your computer (if you haven't already) or reconnect everything.
Adjust your mouse settings. Use the control panel that came with your wireless mouse, or download the necessary software from the manufacturer's website. Adjust the settings so that the mouse performs as you require.

Oct 18, 2014 | Computers & Internet

1 Answer

Mouse frozen how do i get it to work please


I do not know what make and model battery you have but one of the following should help.
Change batteries. Unplug it and plug it back again. If it has a receiver that plugs in the USB port play with the connect button on the mouse and possibly on receiver.

Nov 06, 2013 | Toshiba Satellite M35X-S161 Notebook

1 Answer

Microsoft wireless mouse model 1007 , will not work


  • Put in the batteries Find the battery covers and slides it off. Insert the appropriate batteries. The wireless receiver that plugs into the computer runs off the computer's power and needs no batteries.
  • Plug in the receiver to the computer. Usually the receiver will plug into the USB port, but some plug into the mouse port. If all of your USB ports are filled, see if the mouse came with a USB adapter. The adapter fits into the mouse port. Be careful not to accidentally force the mouse adapter into the keyboard port.
  • Connect the mouse once you have it plugged in. The receiver should have a visible button that is easily push able by the average human finger. The mouse will usually have a very small hole with a button inside it that can only be pushed by something like a pencil or paper clip. Push both buttons at the same time with the receiver and the mouse relatively close to each other for about 5 seconds or more.
  • Position the receiver in a place that isn't far away from the mouse. Depending on where you are, you can place it on the monitor, on the tower, on the back of your laptop (if you are installing the mouse to your laptop) or on the desk. The furthest a wireless mouse can get away from the receiver without working very well is about 9 feet (2.7 meters), so keep that in mind.
  • Test your new mouse.

If you plugged into the mouse port, restart your computer manually.

If you plugged it into the USB port you may begin using it.

When the cursor moves when you move the mouse, you have connected the mouse properly. If the cursor doesn't move, try repositioning the receiver. If it still doesn't work, you may need to restart your computer (if you haven

May 16, 2011 | Microsoft Wireless IntelliMouse Explorer

1 Answer

Hello how do i get the wireless mouse to work on my laptop? i have it plugged in but it doesn't work


1. Put in the batteries Find the battery cover and slide it off. Insert the appropriate batteries. The wireless receiver that plugs into the computer runs off the computer's power and needs no batteries.

2. Plug in the receiver to the computer. Usually the receiver will plug into the USB port, but some plug into the mouse port. If all of your USB ports are filled, see if the mouse came with a USB adapter. The adapter fits into the mouse port. Be careful not to accidentally force the mouse adapter into the keyboard port.

3. Connect the mouse once you have it plugged in. The receiver should have a visible button that is easily pushable by the average human finger. The mouse will usually have a very small hole with a button inside it that can only be pushed by something like a pencil or paper clip. Push both buttons at the same time with the receiver and the mouse relatively close to each other for about 5 seconds or more.

4. Position the receiver in a place that isn't far away from the mouse. Depending on where you are, you can place it on the monitor, on the tower, on the back of your laptop (if you are installing the mouse to your laptop) or on the desk. The furthest a wireless mouse can get away from the receiver without not working very well is about 9 feet (2.7 meters), so keep that in mind.

5. Test your new mouse.
- If you plugged into the mouse port, restart your computer manually.
- If you plugged it into the USB port you may begin using it.
- When the cursor moves when you move the mouse, you have connected the mouse properly. If the cursor doesn't move, try repositioning the receiver. If it still doesn't work, you may need to restart your computer (if you haven't already) or reconnect everything.

Hope this help. Goodluck!

Mar 27, 2011 | Computers & Internet

1 Answer

My Logitech LX3 optical mouse has stopped working completely. If there is a battery in it where the heck is it? I don't see anywhere on the mouse where a battery could fit in it. Please help! Francine


The LX3 is a wired USB mouse so it doesn't have a battery. So the next issue: is the mouse plugged in directly to the computer or into a USB hub? Try changing the port that you have the mouse connected. Check that the USB ports are active (not disabled for power savings or security) For Windows, the first is under the Advanced settings for the Screen Saver. The second is in the device manager. Try the mouse on another computer if possible. Try a different mouse on the computer. Check if other USB ports work with known working devices. For a Windows machine, you might try uninstalling the USB device and then reinstalling the drivers after a reboot. For laptops, try resetting the unit. On my HP laptop, I lost all USB devices at once for a part of the day. In that case, unplugging the AC charger and removing the battery was required to recover the USB ports.

If you have an older OS, make sure the drivers are installed. (This mouse is not compatible with Windows 95.) If you use a USB to PS/2 adapter, try a USB port and reboot the computer.

Wired mice frequently get damaged cables so I'd recommend replacing it. There was a 5 year warranty on the mouse when purchased new.

I hope this helps.

Cindy Wells

Mar 20, 2011 | Logitech LX3 Optical Mouse

1 Answer

Plz help me i want connect wire less keybroad and mouse thnksvjtawale2gmail.com


There are 4 possible ways in my awareness...
Method 1: Resynchronize your device with the receiver To resynchronize the mouse or the keyboard with the receiver, follow these steps. Note When you synchronize the mouse or the keyboard with the receiver, put the device near the receiver and put any other wireless keyboards and mouse at least 6 feet away.
  1. Press the button on the receiver, and then verify that the light on the receiver starts to blink.

    Note Some newer Microsoft devices are permanently bound to their receiver and cannot be reset. If your device does not have a button, skip to Method 2.
  2. If a dialog box appears on the screen in several seconds, follow the instructions that appear on the screen. Otherwise, go to the next step.
  3. Press and release the Connect Channel button on the bottom of the mouse or the keyboard.
  4. Check the green light on the receiver. A steady green light means the synchronization was successful. If the problem persists, try steps 1 through 4 again.
  5. For the Wireless Notebook mouse: This issue can occur if the micro-switch on the bottom of the mouse is not released. Use a pin or a pen to try to release the button if it is depressed.
The following example shows the buttons to push to synchronize a wireless hardware device:

Receiver Bottom of the mouse: The connect channel button Different kind of receiver Collapse this imageExpand this image 838398_receiver.jpg Collapse this imageExpand this image 838398_mouse_bottom.jpg Collapse this imageExpand this image 838398_portable_receiver.jpg Method 2: Try different portsTo determine whether the problem is related to the ports on the computer, use only the two cables that are included with the wireless desktop receiver, or the single cable that is included with a mouse. USB keyboard and USB mouseIf the USB cable is currently connected to a USB hub, disconnect the device from the hub, and then connect it to a USB port on the computer. If your device is already connected to a USB port on the computer, try to connect the device to a different USB port if one is available.

Note Only one USB connection to the computer is required, even if your device has two USB plugs. If the problem persists, disconnect other USB devices and connect only the USB plug from the receiver to a USB port on the computer. PS/2 devices Warning If you have to change a PS/2 connection, shut off the computer, make the changes, and then restart the computer. Do not plug a PS/2 device into the PS/2 port while the computer is running.If your devices are connected to PS/2 ports on the computer, verify that you have the following configurations:
  • Verify that the USB plug for your mouse is connected to the green USB-to-PS/2 adapter and that this adapter is plugged in the mouse PS/2 port on the computer. The mouse PS/2 port on the computer may also be green. If you are not sure which PS/2 port is the mouse PS/2 port, see the documentation that was included with the computer.
  • Verify that the USB plug for the keyboard is connected to the purple USB-to-PS/2 adapter and that this adapter is plugged in the keyboard PS/2 port on the computer. The keyboard PS/2 port on the computer may also be purple. If you are not sure which PS/2 port is the keyboard PS/2 port, see the documentation that was included with the computer.
If you have to change your configuration, shut down the computer, make the changes, and then restart the computer. If your mouse or keyboard has both USB and PS/2 connections, try using the other connection. PS/2 keyboard and USB mouseIf you are using a wireless mouse with a USB connector and a PS/2 keyboard, verify that the USB mouse is plugged in a USB port on the computer and that the purple keyboard PS/2 plug is connected to the purple PS/2 port on the computer. If you have to change the PS/2 connection, shut off the computer, make the changes, and then restart the computer. Method 3: Reinsert the batteries or install fresh batteriesBoth the wireless keyboard and the wireless mouse rely on AA alkaline batteries for power. Remove the batteries, and then insert them again. If the problem persists, install a fresh set of batteries in the device that you are having problems with. Method 4: Check for interferenceItems such as wireless routers, radios, cell phones, desktop fans, fluorescent lights, and large metal objects like computer cases and metal furniture may interfere with the signal of the keyboard. Try to keep such items away from the keyboard, and check the behavior of the keyboard.

Do not put the mouse or the receiver near any electrical devices, especially transmitters such as cordless or cellular telephones or other wireless mouse devices or receivers. A distance of at least 8 to 12 inches is recommended. Do not put the mouse or the receiver on metallic surfaces or objects, especially long metallic rails or cables. We recommend that you keep the mouse and the keyboard a minimum of 3 feet from metallic objects.

Nov 21, 2010 | Computers & Internet

1 Answer

Logitech mouse frozen up we changed batterys in


If the mouse is freezing up though the batteries are fully charged, here's what you need to do:

1. Try to use different batteries just to make sure that it's not a power issue.
2. Connect the wireless USB dongle into different USB ports of the computer.
3. Try to connect the USB dongle in different computer and try to use the mouse (to make sure that it's not a computer issue).
4. Make sure that there's no cordless phone, cell phone and other wireless devices that might interfere the wireless signal.

The Logitech wireless mouse is running on 2.4MHz frequency, same frequency as the other wireless devices. Any wireless device might cause the mouse to freeze.

If same problem occur, then it's a hardware problem. Contact Logitech and RMA the mouse.

Thank you and good luck!

Apr 18, 2010 | Logitech Cordless Mouse

1 Answer

I am trying to hook my mouse up to my new laptop but I can't get it to work. Please help.


1.Put in the batteries Find the battery cover and slide it off. Insert the appropriate batteries.

2.Plug in the receiver to the computer. Usually the receiver will plug into the USB port, but some plug into the mouse port. If all of your USB ports are filled, see if the mouse came with a USB adapter. The adapter fits into the mouse port. Be careful not to accidentally force the mouse adapter into the keyboard port.

3.Connect the mouse once you have it plugged in. The receiver should have a visible button that is easily pushable by the average human finger. The mouse will usually have a very small hole with a button inside it that can only be pushed by something like a pencil or paper clip. Push both buttons at the same time with the receiver and the mouse relatively close to each other for about 5 seconds or more.

4.Position the receiver in a place that isn't far away from the mouse. Depending on where you are, you can place it on the monitor, on the tower, on the back of your laptop (if you are installing the mouse to your laptop) or on the desk. The furthest a wireless mouse can get away from the receiver without not working very well is about 9 feet (2.7 meters), so keep that in mind.

5.Test your new mouse.

* If you plugged into the mouse port, restart your computer manually.
* If you plugged it into the USB port you may begin using it.
* When the cursor moves when you move the mouse, you have connected the mouse properly. If the cursor doesn't move, try repositioning the receiver. If it still doesn't work, you may need to restart your computer (if you haven't already) or reconnect everything.

This should help you to fix the problem.

Mar 03, 2010 | Logitech Cordless Mouse

2 Answers

Mouse is frozen on the start up screen, I can't click or move it at all.


Check whether any other mouse is working fine with your laptop or not. If any other mouse is working fine with your laptop the problem is with the mouse . Replace it. If you are using a USB mouse try changing the USB port , if you are using a PS/2 mouse purchase a new USB mouse. It will be better to handle USB mouse rather than PS/2 for laptops.

Oct 21, 2009 | ASUS (W2JBY007MDVDRW) Notebook

1 Answer

Wireless keyboard


wireless keyboards and in wireless mouse devices, use the following methods in the order that they appear in.

Method 1: Try different ports loadTOCNode(2, 'moreinformation'); Warning If you have to change a PS/2 connection, shut off the computer, make the changes, and then restart the computer. Do not plug a PS/2 device in the PS/2 port while the computer is running.

To determine whether the problem is related to the ports on the computer, use only the two cables that are included with the wireless desktop receiver, or the single cable that is included with a mouse.
USB keyboard and USB mouse loadTOCNode(3, 'moreinformation'); If the USB cable is currently connected to a USB hub, disconnect the device from the hub, and then connect it to a USB port on the computer. If your device is already connected to a USB port on the computer, try to connect the device to a different USB port if one is available.

Note Only one USB connection to the computer is required, even if your device has two USB plugs. If the problem persists, disconnect other USB devices and connect only the USB plug from the receiver to a USB port on the computer.
PS/2 devices loadTOCNode(3, 'moreinformation'); If your devices are connected to PS/2 ports on the computer, verify that you have the following configurations: • Verify that the USB plug for your mouse is connected to the green USB-to-PS/2 adapter and that this adapter is plugged in the mouse PS/2 port on the computer. The mouse PS/2 port on the computer may also be green. If you are not sure which PS/2 port is the mouse PS/2 port, see the documentation that came with the computer. • Verify that the USB plug for the keyboard is connected to the purple USB-to-PS/2 adapter and that this adapter is plugged in the keyboard PS/2 port on the computer. The keyboard PS/2 port on the computer may also be purple. If you are not sure which PS/2 port is the keyboard PS/2 port, see the documentation that came with the computer.If you have to change your configuration, shut off the computer, make the changes, and then restart the computer. If your mouse or keyboard has both USB and PS/2 connections, try using the other connection.
PS/2 keyboard and USB mouse loadTOCNode(3, 'moreinformation'); Verify that the USB mouse is plugged in a USB port on the computer and that the purple keyboard PS/2 plug is connected to the purple PS/2 port on the computer. If you have to change the PS/2 connection, shut off the computer, make the changes, and then restart the computer.

Method 2: Install fresh batteries loadTOCNode(2, 'moreinformation'); Both the wireless keyboard and the wireless mouse rely on AA alkaline batteries for power. If the problem persists, install a fresh set of batteries in the device that you are experiencing problems with.

Method 3: Resynchronize your device to the receiver loadTOCNode(2, 'moreinformation'); To resynchronize the mouse or keyboard to the receiver, follow these steps.

Note When you synchronize the mouse or the keyboard with the receiver, put the device near the receiver and put other wireless keyboards and mouse more than six feet away. 1. Press the button on the receiver, and then verify that the light on the receiver starts to blink. 2. If a dialog box appears on the screen in several seconds, follow the instructions that appear on the screen.

Otherwise, go to the next step. 3. Press and release the Connect Channel button on the bottom of your mouse or keyboard. 4. Check the green light on the receiver. A steady green light means the synchronization was successful. If the problem persists, try steps 1 through 4 again.

Clean the mouse lens loadTOCNode(2, 'moreinformation'); This problem may occur if you are using an optical or laser mouse and the lens on the mouse is dirty. To clean the lens of an optical or laser mouse, follow these steps: 1. Use a dry cloth to clean the bottom surface of the mouse. 2. Check to see whether the mouse functions correctly. 3. If you see dust on the bottom of the mouse, use a can of pressurized de-ionized air to blow away the dust on the lens. 4. Check to see whether the mouse functions correctly. 5. If the pressurized air canister is not available, blow dry air on the lenses by using your mouth one or two times. 6. Check to see whether the mouse functions correctly. 7. If these steps do not resolve the problem, use a cotton bud to clean the lens without scratching it.

Mar 02, 2008 | Sakar 62150 Keyboard

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