Question about Microsoft Xbox 360 Controller

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Xbox 360 wireless control conects then disconnects randomly

When i turn it on it works for a little bit but then while playing it just disconects and turns off and says to turn the controller back on. there is nothing blocking the controller from the xbox and i have tried changing the batteries but it does the same thing even with new batteries have the same issue - as long as we play with the controller that came with it, all goes well. as soon as we try to play multiplayer - it goes bonkers and neither one will work. I tried calling xbox support but that moron couldn't speak english and just kept reading the set up directions to me out of the manual which really made me mad.

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  • Anonymous Dec 27, 2008

    I have the same problem but with a rechargeable battery pack, I really haven't had the controller that long.

  • Bobbyzdk Dec 27, 2008

    I just bought Guitar Hero World tour. Then I tried to connect the drum kit. It seems like it connects and then 2 seconds later it turn off. And I have tried with another pair of batteries. The same happens with the guitar. And then again with the Les Paul guitar. Seems like its a problem with X360. Anyone got a solution??

  • Preg-Ho Mar 22, 2009

    Same here. There is no rhyme or reason as to when it will disconnect. Sometimes it will only happen once and sometimes it will occur several times in 1 song. It happens if I am solo or if I am playing with others. Def not the batteries

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I finally gave up and called the Geek Squad at Best Buy. I took it in for them to look at and after only 5 minutes, the very helpful young man said it was not working properly and suggested I return it and get a new one. So far everything works GREAT!!!!!

Posted on Dec 31, 2008

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2 Answers

X box controller keeps turning itself off - I have put new batteries in


Connection problems might be caused by one or more of the following factors:
  • Weak batteries or a weak Xbox 360 Rechargeable Battery Pack
  • Interference from another wireless device, such as a microwave oven, a cordless phone, or a wireless router
  • Metallic objects positioned between the console and the wireless controller, such as a chrome faceplate or metal dividers, shelves, or doors on an entertainment center cabinet

    Note All licensed Xbox 360 console faceplates are tested for interference, and do not interfere with licensed wireless devices.
  • There are already four controllers connected to the console.
uparrow.gifBack to the top THINGS TO TRY Solution 1: Restart your console Turn your console off, wait a minute, and then... Solution 1: Restart your consoleTurn your console off, wait a minute, and then turn it on again.

If your controller is still not working, try the next solution. uparrow.gifBack to the top Solution 2: Replace the batteries or the Rechargeable Battery PackInsert fresh AA batteries, or attach a fully charged Xbox 360 Rechargeable Battery Pack to your controller. If you have an Xbox 360 Rechargeable Battery Pack
  • Remove the battery pack and reattach it to your controller, making sure that it is attached correctly.
  • Press and hold the Xbox Guide button. In the upper-left area of the Xbox Guide button, the battery meter indicates your current level of battery strength. You might need to recharge the battery pack, if the level is low.

    Collapse this imageExpand this imagecontlrftbtn.jpg

If you have an Xbox 360 Play & Charge kit
  • Make sure that the Xbox 360 Rechargeable Battery Pack is correctly connected to your controller and plugged into one of your console's USB ports. If you check both of those things but are still having the problem, try the suggestion below.
  • Plug the charge cable into each USB port on your console, one by one. There are two USB ports on the front of the console and one on the back. If the controller works in one USB port but not another, try another accessory in the USB port that did not work with the controller. If the USB port does not work with any accessory, your Xbox 360 console might need to be repaired.
  • Turn off vibration feedback (rumbling) on the controller. If you play games with feedback while charging, it takes longer for the controller to charge and might drain the battery pack faster than it can recharge. Here's how to turn vibration off.
    1. Press the Xbox Guide button on the controller.
    2. Go to the Settings area, and then select Preferences.
    3. Select Vibration.
    4. Select Enable Vibration to clear the checkbox.
If your controller is still not working, try the next solution. uparrow.gifBack to the top Solution 3: Remove objects between the controller and the consoleThe controller works within 33 feet (10 meters) of your console. However, objects placed between the controller and the console might reduce this range. In addition, objects that use wireless technology (for example, a cordless phone) can interfere with your wireless controller. Remove or relocate objects or wireless devices that might interfere with the wireless controller or console. Here are some things that can cause problems:
  • Microwave ovens
  • Cordless phones
  • Wireless routers
  • Chrome faceplates
  • Metal dividers
  • Shelves
  • Doors on an entertainment center cabinet
Note All licensed Xbox 360 console faceplates are tested for interference, and do not interfere with licensed wireless devices.

If your controller is still not working, try the next solution. uparrow.gifBack to the top Solution 4: Disconnect all controllers and headsetsIf all four rings surrounding the power button on the console are green but the controller has four flashing green lights, four controllers might already be connected to the console. Disconnect all of the controllers, and then try to connect the controller with the problem.
  • To disconnect a wireless controller, press and hold the Xbox Guide button for three seconds, and then turn the controller off.
  • To disconnect a wireless headset, turn the headset off.
  • To disconnect a wired controller or headset, unplug its cable from the console.
To learn more about connecting your wireless controller, please read the following Knowledge Base article: 906947 (http://support.microsoft.com/kb/906947/ ) How to connect an Xbox 360 Wireless Controller to an Xbox 360 console or computer If your controller is still not working, try the next solution. uparrow.gifBack to the top Solution 5: Replace your controllerIf your controller still does not work correctly, it might need to be replaced. Please contact Xbox support at the following address: http://www.xbox.com/support/contact (http://www.xbox.com/support/contact) uparrow.gifBack to the top Additional supportPlease visit the following Web site for information about how to contact Xbox support: http://www.xbox.com/support/contact (http://www.xbox.com/support/contact)

Dec 05, 2010 | Microsoft Xbox 360 Controller

2 Answers

My xbox 360 wireless controler will not conect with my xbox 360 elite (black xbox 360 black controler)


If you are using an hdmi cable, make sure it is pushed firmly into the console and tv.
Remember to thumbs up if this helps.
If not comment for further assistance.

Mar 13, 2010 | Microsoft Xbox 360 Console

1 Answer

Wireless controllers for xbox 360 disconnect at random times


It sounds like there is a probem with the RF Board (google search it). Problems occur with this from time to time when a sytem is disassembled and reassembled.

Jul 18, 2009 | Microsoft Xbox 360 Controller

1 Answer

Xbox 360 controller turns off at random, yet has new batteries


The battery indicator found when pressing your xbox logo button is temperamental. It might say 2 bars, or 3 or even full battery but this is not a good indicator of a full battery.

The problem IS low batteries(or more specifically - bad batteries) - when the batteries become low the vibration function can cause the controller to disconnect. This is happens because the vibration function uses extra battery power.


So basically... Every time your controller vibrates, it disconnects. This occurs when firing a weapon in most games, grenades in COD, landing heavy tricks in Skate 2, the list goes on, you'll find many complaints from people stating their controller disconnects specifically with these events.


The simple solution, turn off the vibration function when this occurs. It'll never happen to you again ^_^

Thumbs this up when it proves correct for you. I'd recommend a recharge while you play pack. ALWAYS by the official products too. They're much more reliable and aren't prone to this kind of behaviour.

Jun 26, 2009 | Microsoft Xbox 360 Controller

1 Answer

Xbox 360 wireless controllers won't work


Try this:

hook them up using the play-and-charge usb cable

Then, disconnect the cable.

they should stay synchronized and worked fine after that.

Jun 16, 2009 | Microsoft Xbox 360 Controller

1 Answer

Broken xbox 360 controller (not wireless)


i may have 2 solutions to help you take both of your hands and wiggle and shake your chord work your way up the chord if it disconnects when your doing this the wire has broke in the chord i work with wire all the time and this always works.. ****.. try this unplug your controller and blow really hard into the input there may be dust in the input causing interfearence in the connection.. Hope that helps:)

Jan 23, 2009 | Microsoft Xbox 360 Controller

1 Answer

Xbox 360 wireless control conects then disconnects randomly


I can't help but I am experiencing the same anger issues, my friend and I think it might be a fluke in the game. BUT if anyone figures it out I would love to know as well.

Jan 06, 2009 | RedOctane Guitar Hero Wireless Controller...

2 Answers

Xbox 360 wireless adapter


This happened to me and I disconnected it and plugged it in the top USB in the front of the console.It worked!

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10 Answers

Xbox 360 wireless control conects then disconnects randomly


The solution is VERY simple.

There is nothing wrong with your controller OR your xbox.


The battery indicator found when pressing your xbox logo button is temperamental. It might say 2 bars, or 3 or even full battery but this is not a good indicator of a full battery.

The problem IS low batteries - when the batteries become low the vibration function can cause the controller to disconnect. This is happens because the vibration function uses extra battery power.


So basically... Every time your controller vibrates, it disconnects. This occurs when firing a weapon in most games, grenades in COD, landing heavy tricks in Skate 2, the list goes on, you'll find many complaints from people stating their controller disconnects specifically with these events.


The simple solution, turn off the vibration function when this occurs. It'll never happen to you again ^_^

Thumbs this up when it proves correct for you. People will find the solution quicker that way.

May 04, 2008 | Microsoft Xbox 360 Controller

11 Answers

Xbox 360 wireless controller


You must sync the 360 with your controller. Turn on your 360 and your controller. Push the little black button on the front of your console, then hold the little tiny button on the top of your controller for a few seconds. This should sync them.

May 19, 2007 | Microsoft MS Xbox 360 Common Controller...

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