Question about Microsoft Xbox 360 Controller

1 Answer

Xbox 360 wireless control conects then disconnects randomly

When i turn it on it works for a little bit but then while playing it just disconects and turns off and says to turn the controller back on. there is nothing blocking the controller from the xbox and i have tried changing the batteries but it does the same thing even with new batteries have the same issue - as long as we play with the controller that came with it, all goes well. as soon as we try to play multiplayer - it goes bonkers and neither one will work. I tried calling xbox support but that moron couldn't speak english and just kept reading the set up directions to me out of the manual which really made me mad.

Posted by on

  • 1 more comment 
  • Anonymous Dec 27, 2008

    I have the same problem but with a rechargeable battery pack, I really haven't had the controller that long.

  • Bobbyzdk Dec 27, 2008

    I just bought Guitar Hero World tour. Then I tried to connect the drum kit. It seems like it connects and then 2 seconds later it turn off. And I have tried with another pair of batteries. The same happens with the guitar. And then again with the Les Paul guitar. Seems like its a problem with X360. Anyone got a solution??

  • Preg-Ho Mar 22, 2009

    Same here. There is no rhyme or reason as to when it will disconnect. Sometimes it will only happen once and sometimes it will occur several times in 1 song. It happens if I am solo or if I am playing with others. Def not the batteries

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I finally gave up and called the Geek Squad at Best Buy. I took it in for them to look at and after only 5 minutes, the very helpful young man said it was not working properly and suggested I return it and get a new one. So far everything works GREAT!!!!!

Posted on Dec 31, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Ho w to fix x box from controller to x box is really slow how to make it normal


Learn how to connect a wireless or wired controller to your Xbox 360 console.
Connect a wireless Xbox controller
  1. Turn on your console.
  2. Press and hold the Guide button on the controller until the controller turns on.
99383ff6-d9ea-47d0-a9be-b71064439804.png?v=1#controller-guide-push-m-m.png
  1. Press and release the connect button on the console.
Xbox 360 E console fbbfb609-f7ed-4e6e-bd35-7543b1c20d61.png?n=xbox360-connect-m-s.png Xbox 360 S console Original Xbox 360 console 342c6e70-9e56-43d8-bb3a-05f5411040bd.png?v=1#xbox360s-connect-m-m.png 170df81e-0a79-49be-8236-a0fb68eec37b.png?v=1#xbox360-connect-m-m.png
  1. Within 20 seconds, press and release the connect button on the controller.
6b0f2e03-3010-4065-800a-cbe24e204127.png?v=1#controller-connect-m-m.png
  1. When the lights surrounding the power button on the console stop flashing, the controller is connected.
On the Xbox 360 S console, each connected controller is assigned to one of four positions. Each position corresponds to a lighted section around the console power button and the controller Guide button. On the 360 E console, a solid green light on the front of the console indicates that the controller is connected. To determine the player position associated with your accessory, look at the ring of light that surrounds the Guide button on the controller.
c9341988-8ed5-4217-9b87-353de50efbec.png?v=1#connect-xbox-controller-m-m.png 5e4ab6ab-8cb0-41e6-a037-b88221a430c7.png?n=connect-xbox-controller-360-m-s.png
71add0b7-ddf2-4439-b4b4-f50f156d92b7.png?v=1#controller-batteries-m-m.png If the controller does not turn on, check the batteries. Insert fresh AA batteries, making sure they are correctly positioned in the battery case.
You can also use the Xbox 360 Play & Charge Kit or the Xbox 360 Quick Charge Kit to power the controller. Learn more about Xbox controllers and chargers.
To connect additional controllers, follow these same steps again. You can connect up to four controllers to the console. Each connected controller is assigned a position that corresponds with the lighted sections that appear around the console's power button and around the Guide button located in the middle of each controller.
  • To disconnect a wireless controller, press and hold the Guide button for three seconds, and then choose to turn the controller off.
  • When you turn off the console, the controller will reconnect the next time you turn on the console.
  • The controller can be connected to only one console at a time. You can connect the controller to a different console, but the connection to the previously connected console will be lost.
Connect a wired Xbox controller
5fb17f50-7448-45d5-a294-9ea90994f55b.png?v=1#controller-wired-m-m.png Plug the Xbox 360 Wired Controller into a USB port on the Xbox 360 console. There are two USB ports on the front of the console. To disconnect the controller, pull on the connector, not the cable.
cbe46bf0-3a46-4d53-9d8c-6697aa57622a.png?v=1#controller-cable-release-m-m.png The cable on the Xbox 360 Wired Controller has an inline release. The inline release on the controller cable is a safety feature designed to reduce the chance of the Xbox 360 console falling if the cable is pulled.
Wireless controller troubleshooting
If your wireless controller disconnects or cannot connect to your console, see Xbox 360 Wireless Controller disconnects or can't connect.
If your wireless controller does not turn on or loses power, try the following solutions:
Solution 1: Replace the batteries
Insert a new set of AA alkaline batteries into the Xbox 360 Wireless Controller, and then try to turn it on.
Solution 2: Try a different battery pack
If you have another Xbox 360 Wireless Controller, take the battery pack off that controller and attach it to your controller. Then try to turn your controller on.
If your controller works with the different battery pack, your original battery pack might be defective. If your controller is under warranty, you can order a replacement battery pack from Xbox Support . See the Assistance section at the bottom of this page for more information.
If your controller is out of warranty, you can buy a new battery pack from a retail store.
Solution 3: Try a rechargeable battery packIf you or a friend has an Xbox 360 Rechargeable Battery Pack, attach that battery pack to your controller and try to use your controller. If your controller works with the rechargeable battery pack attached, you can buy a new battery pack from a retail store or order a replacement battery pack from Xbox Support. See the Assistance section at the bottom of this page for more information.

Feb 08, 2013 | Microsoft Xbox 360 Controller

1 Answer

None of my wireless XBox 360 controlers will connect to to my XBox 360. I have tried replacing batteries, syncing it with the system, turning my system off then on again, removing any obstructions near the...


If the wireless controllers won't connect under any circumstances even with the Charge-and-Play Cable then you most likely have a problem with a board inside your 360, i think it's like the RF board or something, mind you, the C-P cord only forces through an electrical charge and does not force the controller and console to connect, it just works when your batteries are low, in the event that your console is faulty, you can purchase RF boards and replace them yourself (voids the warranty but takes 20 minutes) or send it into XBox HQ (gives you more warranty but takes like 6 months)
.

Apr 16, 2011 | Microsoft Xbox 360 Controller

1 Answer

My xbox 360 wired controller disconects randomly when im playing my games how can i fix it


Its possible its your cable on the controller, if you have another wired controller take the cable off that and put it on the other controller and see if the issue persists. If that fixes the problem you will need to purchase a replacement cable or just another controller.

If that doesnt fix it and the other controller works fine then more than likely its a hardware issue inside the controller and without alot of electronics knowledge you will have to just replace it.

Hope this helps you get this up and working!

Feb 22, 2011 | Microsoft Xbox 360 Controller

2 Answers

X box controller keeps turning itself off - I have put new batteries in


Connection problems might be caused by one or more of the following factors:
  • Weak batteries or a weak Xbox 360 Rechargeable Battery Pack
  • Interference from another wireless device, such as a microwave oven, a cordless phone, or a wireless router
  • Metallic objects positioned between the console and the wireless controller, such as a chrome faceplate or metal dividers, shelves, or doors on an entertainment center cabinet

    Note All licensed Xbox 360 console faceplates are tested for interference, and do not interfere with licensed wireless devices.
  • There are already four controllers connected to the console.
uparrow.gifBack to the top THINGS TO TRY Solution 1: Restart your console Turn your console off, wait a minute, and then... Solution 1: Restart your consoleTurn your console off, wait a minute, and then turn it on again.

If your controller is still not working, try the next solution. uparrow.gifBack to the top Solution 2: Replace the batteries or the Rechargeable Battery PackInsert fresh AA batteries, or attach a fully charged Xbox 360 Rechargeable Battery Pack to your controller. If you have an Xbox 360 Rechargeable Battery Pack
  • Remove the battery pack and reattach it to your controller, making sure that it is attached correctly.
  • Press and hold the Xbox Guide button. In the upper-left area of the Xbox Guide button, the battery meter indicates your current level of battery strength. You might need to recharge the battery pack, if the level is low.

    Collapse this imageExpand this imagecontlrftbtn.jpg

If you have an Xbox 360 Play & Charge kit
  • Make sure that the Xbox 360 Rechargeable Battery Pack is correctly connected to your controller and plugged into one of your console's USB ports. If you check both of those things but are still having the problem, try the suggestion below.
  • Plug the charge cable into each USB port on your console, one by one. There are two USB ports on the front of the console and one on the back. If the controller works in one USB port but not another, try another accessory in the USB port that did not work with the controller. If the USB port does not work with any accessory, your Xbox 360 console might need to be repaired.
  • Turn off vibration feedback (rumbling) on the controller. If you play games with feedback while charging, it takes longer for the controller to charge and might drain the battery pack faster than it can recharge. Here's how to turn vibration off.
    1. Press the Xbox Guide button on the controller.
    2. Go to the Settings area, and then select Preferences.
    3. Select Vibration.
    4. Select Enable Vibration to clear the checkbox.
If your controller is still not working, try the next solution. uparrow.gifBack to the top Solution 3: Remove objects between the controller and the consoleThe controller works within 33 feet (10 meters) of your console. However, objects placed between the controller and the console might reduce this range. In addition, objects that use wireless technology (for example, a cordless phone) can interfere with your wireless controller. Remove or relocate objects or wireless devices that might interfere with the wireless controller or console. Here are some things that can cause problems:
  • Microwave ovens
  • Cordless phones
  • Wireless routers
  • Chrome faceplates
  • Metal dividers
  • Shelves
  • Doors on an entertainment center cabinet
Note All licensed Xbox 360 console faceplates are tested for interference, and do not interfere with licensed wireless devices.

If your controller is still not working, try the next solution. uparrow.gifBack to the top Solution 4: Disconnect all controllers and headsetsIf all four rings surrounding the power button on the console are green but the controller has four flashing green lights, four controllers might already be connected to the console. Disconnect all of the controllers, and then try to connect the controller with the problem.
  • To disconnect a wireless controller, press and hold the Xbox Guide button for three seconds, and then turn the controller off.
  • To disconnect a wireless headset, turn the headset off.
  • To disconnect a wired controller or headset, unplug its cable from the console.
To learn more about connecting your wireless controller, please read the following Knowledge Base article: 906947 (http://support.microsoft.com/kb/906947/ ) How to connect an Xbox 360 Wireless Controller to an Xbox 360 console or computer If your controller is still not working, try the next solution. uparrow.gifBack to the top Solution 5: Replace your controllerIf your controller still does not work correctly, it might need to be replaced. Please contact Xbox support at the following address: http://www.xbox.com/support/contact (http://www.xbox.com/support/contact) uparrow.gifBack to the top Additional supportPlease visit the following Web site for information about how to contact Xbox support: http://www.xbox.com/support/contact (http://www.xbox.com/support/contact)

Dec 05, 2010 | Microsoft Xbox 360 Controller

1 Answer

Wireless controllers for xbox 360 disconnect at random times


It sounds like there is a probem with the RF Board (google search it). Problems occur with this from time to time when a sytem is disassembled and reassembled.

Jul 18, 2009 | Microsoft Xbox 360 Controller

1 Answer

Xbox 360 controller turns off at random, yet has new batteries


The battery indicator found when pressing your xbox logo button is temperamental. It might say 2 bars, or 3 or even full battery but this is not a good indicator of a full battery.

The problem IS low batteries(or more specifically - bad batteries) - when the batteries become low the vibration function can cause the controller to disconnect. This is happens because the vibration function uses extra battery power.


So basically... Every time your controller vibrates, it disconnects. This occurs when firing a weapon in most games, grenades in COD, landing heavy tricks in Skate 2, the list goes on, you'll find many complaints from people stating their controller disconnects specifically with these events.


The simple solution, turn off the vibration function when this occurs. It'll never happen to you again ^_^

Thumbs this up when it proves correct for you. I'd recommend a recharge while you play pack. ALWAYS by the official products too. They're much more reliable and aren't prone to this kind of behaviour.

Jun 26, 2009 | Microsoft Xbox 360 Controller

1 Answer

Xbox 360 wireless controllers won't work


Try this:

hook them up using the play-and-charge usb cable

Then, disconnect the cable.

they should stay synchronized and worked fine after that.

Jun 16, 2009 | Microsoft Xbox 360 Controller

1 Answer

Broken xbox 360 controller (not wireless)


i may have 2 solutions to help you take both of your hands and wiggle and shake your chord work your way up the chord if it disconnects when your doing this the wire has broke in the chord i work with wire all the time and this always works.. ****.. try this unplug your controller and blow really hard into the input there may be dust in the input causing interfearence in the connection.. Hope that helps:)

Jan 23, 2009 | Microsoft Xbox 360 Controller

10 Answers

Xbox 360 wireless control conects then disconnects randomly


The solution is VERY simple.

There is nothing wrong with your controller OR your xbox.


The battery indicator found when pressing your xbox logo button is temperamental. It might say 2 bars, or 3 or even full battery but this is not a good indicator of a full battery.

The problem IS low batteries - when the batteries become low the vibration function can cause the controller to disconnect. This is happens because the vibration function uses extra battery power.


So basically... Every time your controller vibrates, it disconnects. This occurs when firing a weapon in most games, grenades in COD, landing heavy tricks in Skate 2, the list goes on, you'll find many complaints from people stating their controller disconnects specifically with these events.


The simple solution, turn off the vibration function when this occurs. It'll never happen to you again ^_^

Thumbs this up when it proves correct for you. People will find the solution quicker that way.

May 04, 2008 | Microsoft Xbox 360 Controller

11 Answers

Xbox 360 wireless controller


You must sync the 360 with your controller. Turn on your 360 and your controller. Push the little black button on the front of your console, then hold the little tiny button on the top of your controller for a few seconds. This should sync them.

May 19, 2007 | Microsoft MS Xbox 360 Common Controller...

Not finding what you are looking for?
Microsoft Xbox 360 Controller Logo

394 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft PC Game Controllers Experts

Pablo Gonzalez

Level 3 Expert

733 Answers

LCRyan

Level 1 Expert

6 Answers

Lance

Level 2 Expert

118 Answers

Are you a Microsoft PC Game Controller Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...