Question about Tao 1.5-inch Square Polished Silver Photo Keychain 1ea. (687418800004)

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Can not download pictures to photo keychain

I got to the point where the keychain says USB Connect but nothing on the computer that says i can start to download

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Hum, I'm not familar with this product, but It should recognize on your computer as a little hard drive. Try looking under the start menu, at "my computer" under hard disk drives. If you find it, double click on it and when it opens a new window, you should be able to drag and drop photographs there. If there are already folders on the drive, don't delete them, you may have to load the images under a specific folder to show on the keychain.

Did your key chain come with a little program that adds the images for you?

Try restarting your computer with it plugged in. Also, when you disconnect it from your computer, make sure to "eject" the hard drive by clicking on the little green arrow near your computer clock at the bottom right (win xp). Otherwise, it could mess up your keychain and the computer wont recognize it. Same goes with anything you unplug from your computer. No worries, it should return to normal even if you did just unplug it. Don't take that chance though. Just restart it while it's plugged in, then "eject" the drive. Once it tells you that everything is ok to disconnect the drive, pull it out and replug it back in. Hopefully it should recognize then.

Posted on Dec 27, 2008

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