Question about Televison & Video
My Acer Aspire 7720 G internal dvd drive seems to start to play but stops after the first 5 seconds and gives an error notification, it can give the sound from a film but with no picture and it seems to see files that are on dvd. I could not get the driver to load up for the graphics cardin Vista so I installed Ubuntu and was able to get it ok there. Dvds will not work as they should on either of my dual-boot platforms.
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Try to remove the device from Device manager, and then reinstall or upgrade the driver.
If the error continues to occur, it may be possible to edit the operating system Registry to resolve the issue.
Click the Start button, press run and type regedit.
Posted on Feb 11, 2008
I too have this same problem on my current DVD player, AND strangely enough I had the same problem on my previous player.
Previous player was made multi region and was a Sony S660 (I think that was the model number).
My current DVD player is a Denon and was £550! It is also made multi region and has the same problems! I don't get it!
Posted on Apr 23, 2008
Hi, the error code that you have is a known issue from Microsoft that needs a registry tweaks. Error code means "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (code 39)". You can click on this link for your reference http://support.microsoft.com/kb/929461/en-us
To resolve this problem, remove the affected filter drivers. To do this, follow these steps:1. Click Start, type regedit in the Start Search box, and then click regedit in the Programs list.
If you are prompted for an administrator password or confirmation, type your password, or click Continue.
2. Locate, and then click the following registry subkey:
Caution There can be many instances of the registry subkey that is mentioned in step 2. You must make sure that you are in the appropriate registry subkey before modifying the UpperFilters and the LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the Default data value is DVD/CD-ROM and the Class data value is CDROM.
3. In the right pane, right-click UpperFilters, and then click Delete.
4. Click Yes to confirm the removal of the UpperFilters registry entry.
5. In the right pane, right-click LowerFilters, and then click Delete.
6. Click Yes to confirm the removal of the LowerFilters registry entry.
7. Exit Registry Editor, and then restart the computer.
This will surely help you resolve your issue. Good Luck!!!
Posted on Sep 18, 2008
Tips for a great answer:
Nov 30, 2013 | Acer Aspire 7720 Notebook
Jan 26, 2012 | Acer Aspire 7720-6827 Notebook PC
Mar 15, 2011 | Acer Aspire 7720-6569 Notebook
May 06, 2010 | Acer Aspire 7720 Notebook
Jan 15, 2010 | Acer (91.AB264.023) Internal 32x CD-ROM...
Apr 22, 2017 | Acer Computers & Internet
Aug 02, 2009 | Acer Aspire 7720 Notebook
Jan 31, 2009 | Acer Aspire 7720 Notebook PC
Dec 11, 2018 | Sharp Televison & Video
Dec 11, 2018 | Vizio Televison & Video
31 people viewed this question
Usually answered in minutes!