Question about Saeco Vienna Digital Coffee Maker, Espresso Machine

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Saeco Vienna deluxe brew group was jammed

Got it out of the machine and now I can't get it back in

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If you have the box the machine came in there is a key that kinda looks like a wine opener, use that to set the little arrow on the brew unit to the "N" letter, then the unit will fit into the machine.

Posted on Apr 06, 2009

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WaltK
  • 2 Answers

SOURCE: Saeco Vienna gear jammed

This has happened to me. If the problem is the brew group gear is in the wrong position, you can manipulate the brew group until it matches up with the drive gear in the machine. You'll know it matches if you can insert the brew group back in the machine full until it clicks.

Posted on Dec 08, 2007

  • 40 Answers

SOURCE: Saeco Vienna Digital Expresso Maker - brew group will not line up to fit back into espresso machine

Could be a number of reasons. If you "hear" the brew group moving in one direction, stop and then move again, then the microswitches are o.k. If the sound of the movement is low and/or slow ( slower that normal), the CPU/power board may be bad and needs to be replace. If the movement is as before (same sound and movement) but not lining up, perhaps the brew drive motor is bad.
To remedy this situation, an authorized SAECO Service Center would have to open your machine and replace damaged components. Contact Saeco USA Inc. to located a Service Center near you at 800-933-7876 (toll-free), ask for customer support, or contact SAECO via e-mail at : outlet@saeco-usa.com

Posted on Jun 19, 2008

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Look on the left side where the box should be. In the left side towards the botton there is a long opening. Take plastic knife and slide it in while the machine is on and blinking and see if the brew unit will cycle. The drip tray has to be in for this to work. There is a metal bar that has to be pushed toward the rear of the machine to cycle the brew unit.

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The brew group is out of place.
--> --> The brew group cannot be taken out.
--> --> Turn on the machine and close the service door. The brew group will automatically go back into place.
The brew group is out of place.
--> --> The brew group cannot be taken out.
--> --> Turn on the machine and close the service door. The brew group will automatically go back into place.
The brew group is out of place -Turn on the machine and close the service door. The brew group will automatically go back into place.

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1 Answer

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sounds like you inserted the brew group wrong.
if stuck it can be sometimes a hassle to get it out.
ok try these options.
Turn on ,off and on again see if that straightens the brew group out. If not open the door and try to push the knob of the brew group, push it inward and than pull it out . Make sure you try it first with power off. If this does not work pull on the moment you power the machine on.
Let me know what happens. We'll fix it

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1 Answer

Saeco Vienna Digital Expresso Maker - brew group will not line up to fit back into espresso machine


Could be a number of reasons. If you "hear" the brew group moving in one direction, stop and then move again, then the microswitches are o.k. If the sound of the movement is low and/or slow ( slower that normal), the CPU/power board may be bad and needs to be replace. If the movement is as before (same sound and movement) but not lining up, perhaps the brew drive motor is bad.
To remedy this situation, an authorized SAECO Service Center would have to open your machine and replace damaged components. Contact Saeco USA Inc. to located a Service Center near you at 800-933-7876 (toll-free), ask for customer support, or contact SAECO via e-mail at : outlet@saeco-usa.com

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Leave the dump box out. Use a spoon to hit the switch where the dump box would normally hit. Hold the switch until the flap is no longer in the way then replace the dump box.

Espresso Machine Service
www.cerinicoffee.com

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