Question about Brother IntelliFax-2820 Laser Fax

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How to get rid of the ''Dust on Drum''

I know how to get rid of the replace drum problem but how do you get rid of the dust on drum? It will not print anything.

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  • wtart May 11, 2010

    From your comment I assume that you have been using a method to remove the replace drum message on your machine. Have you recently replaced your drum unit?

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  • 8 Answers

The dust on the drum message will persist if the corona wire cannot be cleaned by sliding the blue tab repeatedly left to right. You'll need to replace the drum unit.

Posted on Jan 03, 2009

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Posted on Jan 02, 2017

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Just copy file..always jam..messagge"papper jam


Causes for paper jams in Printers are given below:

* Dust or debris
* Rotating drum problem
* Toner or fuser complaint

Dust or debris

One of the main causes for paper jams is the presence of dirt, dust, or debris in your toner cartridge. The paper coming into the cartridge would get stuck. So clean your printer regularly. Remove the dust from the printer. Also find out whether any jams occurred in the sensor hole in the upper part of the rotating drum. Do not touch the roller while cleaning. If the oil in your body gets into the roller, the printing media cannot roll over it properly and you can't get rid of the printer problem.

Rotating drum problem

If there is no direct symptom of paper jam and still you cannot do printing properly, find whether it is because of drum problem. If the paper gets into the end gear of the rotating drum and gets stuck there, you cannot access the printing function. Switch off your printer and check the plastic arms of the printer drum. If there is any paper piece jammed in any of the arms, you can't continue printing. Here also cleaning is the best method to solve the problem. While cleaning, check the arms of the rotating drum.

Toner or fuser complaint

Toner complaint may also cause paper jams. It can be solved only by replacing it. When you switch on the loop back plug in, two flash lights appear; then it indicates paper jam. The oil spillage in toner can cause this problem. If the toner cartridge is not functioning properly, the same problem would be the result. The diodes or transistors in the fuser unit of the printer may get damaged and this can lead to fuser complaints. To solve this problem, you should replace it.

Feb 22, 2011 | Office Equipment & Supplies

2 Answers

Oce 7051 plain copier has dust or something on one of the rollers - prints have a trail of marks across sheet, repeating every 10 inches from top to bottom of page. Probably need to remove or access...


If the drum has marks on it, you might have to replace it.  Sometimes the fuser rollers can leave marks on them as well.
Check for lines on the drum first.  If they are there, it could need a drum replacement.

Sep 17, 2008 | Office Equipment & Supplies

4 Answers

Toner life


You need to reset your Brother printer to get rid of the message

Mar 26, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer

Brother DCP 7020 Keeps giving me the "Drum Error" Message


Dear sir you see properly drum unite has a drum image sensor its demage so you change your copier drum unite, thanks.

Nov 17, 2009 | Brother DCP-7020 All-In-One Laser Printer

2 Answers

Brother says "Dust on Drum" wont print, and when does the page has two black lines down the middle


Yes some of dust have your printer drum unite.Open drum and clean it then solve your problem.

Nov 12, 2009 | Brother MFC-7820N Printer

2 Answers

Dust on the drum??


No, don't buy a drum, that message means you take it out, run the little blue tab near the front, back and forth about 20 times to clean the corona. You can blow with a can of air into the opening, re-install and you should be fine.

Sep 10, 2009 | Brother MFC-8860DN Printer

2 Answers

"Dust on Drum" problem


try using canned air to clean the coruna chagre wire assy

Apr 16, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer

Dust on Drum message after installinng new Drum


Dust on drum refers to as you correctly stated the wire, it carries a electric charge that transfers the image. If the wire gets contaminated the electricity dont flow right so dust on drum is desplayed, you drum cart is faulty, they are not repairable items, go buy another then claim new/old one as faulty from them. Um aH.

Dec 14, 2007 | Brother DCP-7020 All-In-One Laser Printer

4 Answers

Dust on Drum...


I had this problem too. I took out the drum and vacuum the drum with a vacuum cleaner ( no brush ) while at the same time manually rotate the drum cyclinder. It worked. After a month or two, you might have to do it again. But everytime, it solved the dust problem.

Nov 23, 2007 | Brother MFC-7820N Laser Printer

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Samsung scx-4521 f


if it's a vertical line in scanned pictures, it's probably a dust bunny on the scanner head, if it's only on printed pages, it's probably a dust bunny on or in the laser assembly or between the laser and the photosensitive drum. if cleaning doesn't get rid of it, you could have a defective scanner head or laser assembly, or a scratch on the photosensitive drum.

Jun 27, 2006 | Samsung SCX 4521F All-In-One Laser Printer

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