Question about Brother IntelliFax-2820 Laser Fax

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How to get rid of the ''Dust on Drum''

I know how to get rid of the replace drum problem but how do you get rid of the dust on drum? It will not print anything.

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  • wtart May 11, 2010

    From your comment I assume that you have been using a method to remove the replace drum message on your machine. Have you recently replaced your drum unit?

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  • 8 Answers

The dust on the drum message will persist if the corona wire cannot be cleaned by sliding the blue tab repeatedly left to right. You'll need to replace the drum unit.

Posted on Jan 03, 2009

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I am having L code errors on our Konica Minolta Biz Hub 363


Sir/Mam,
#10 Transfer roller needs replacing sponge looking roller right side of the of the machine when you open to remove paper jams.

# 9 Developing unit needs replacement that the part that holds the drum and developer/toner. IF YOU YANK THIS UNIT OUT WITHOUT REMOVING THE LITTLE COVER ONE BOLT and DICONNECT THE CONNECTOR. BIG TROUBLE, going to cost a lot to repair.

#8 PAPER DUST REMOVER the device that collect paper dust yes paper does produce DUST. Just before the sponge roller

#6 IS Warning that the developer has not been replace inside the drum cartridge. SEE #9

#4 Drum need to be replaced.

Really have to watch for all of that sir/mam.

Apr 11, 2014 | Konica Minolta "Minolta Bizhub 363 Copier,...

4 Answers

Toner life


You need to reset your Brother printer to get rid of the message

Mar 26, 2008 | Brother IntelliFax-2820 Laser Fax

Tip

Get the most from Brother Drums and Toner - Stop Early Failures


Brother laser printers, fax machines and multifunctions all use a toner reclaim system. That means the used or left over toner (along with paper dust and debri) is recycled into the new toner cartridge supply. There is no waste section for the leftover toner and debri. This design is efficient however their are some short falls that you need to address. The toner cartridge supply is slowly contaminated with debri and dust that will send the cartridge down prematurely if your not using a good quality paper.

In addition, Brother Drum Units (ie DR-400, DR-500, DR-510, etc...) are expensive and suffer from the same premature failure problems. There is a charging brush and transfer roller inside the front top inside of the drum that drags on the drum surface to charge and discharge it properly for toner transfer. If you use poor quality the built up paper dust and debri interferes with this system and ultimately prevents it from working prperly. Here's a photo of a newer drum that failed due to the use of poor paper. Note the paper dust embedded in the transfer roller (top), caught up in the charge brush (center) and actually laying on the drum (bottom).

3342cc3.jpg
Here's a closeup of the charge brush so you can see the problem better below.

2e1679c.jpg
Below is the damage that bad paper caused. This DR-520 drum pictured is rated for 25,000 pages but due to low quality paper lasted just over 7,000. This was caused by a "Store Brand" paper.
b11fcf3.jpg

Here below is a photo of the inside of a brother toner cartridge contaminated with paper dust and debri due to la ow quality super store brand paper. Note all the white paper dust in the toner.
b1b1994.jpg
To get the full yield from your Brother supplies, simply use GOOD QUALITY PAPER. STAY AWAY FROM STORE BRAND PAPERS as they go out on low price bid rather than to meet a tight quality standard. I would recommend a HP Brand paper as it's an "ALWAYS KNOWN GOOD" paper. The cheapest on the HP branded papers is HP Office and it works well.

Hope this has helped you understand the importance of using good quality paper in your brother machines. If you found this helpful, please rate it with a FIXYA as significant time and effort was used to help you.

Thanks and Happy Printing


on Aug 30, 2008 | Brother FAX-8360P Plain Paper Laser

2 Answers

Dust on the drum message - fax 2820 brother


There is a blue colored slider on the drum unit, move it side-to-side 10 times.

Oct 05, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

The printer is not working and it says that it dust on the drum?


The drum is part of the toner unit. Check the skinny glass under the drum/toner unit when you pull it out and make sure it is clean! Also try gently blowing air on the entire unit (drum)... I say gently because when you hit the right spot...toner is going to blow everywhere, so you might want to try thin one outside.

Sep 21, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Dust on drum error message. How to clear


On most fax machines a Dust on Drum error simply means that the drum unit needs to be removed and the charger cleaned by sliding the small built in charger cleaner back and forth but be sure to place it back in it's home position or your received faxes and copies will have a blank line thru them. See your operators guide for more details.

Aug 18, 2009 | Fax Machines

2 Answers

Brother printer problem- "noise" on printed paper


when you open the front door to replace your toner. The part that you put your toner in is the drum unit. pull that out. Remove the toner cart. blow the unit out.
( DO THIS OUT SIDE, TONER WILL BLOW OUT OF THE DRUM UNIT )
On the top of the drum unit there is a blue or green slide lever move the lever back & fourth 15-20 times.
re blow out the machine with drum unit out.
Reinstall the drum,
make 5 copies ( 1st feow will be bad hope thay will get better )
If not need to determan if the drum is bad or the fuser asm is cuasing the problum.
( part that melts the toner on to the paper )
Need to do a 1/2 print test.
1. make a copie or do a report
2. when the paper is 1/2 way thrugh the machine but not in to the fuser open front cover.
( may need to tray a coupel of times to do ot right )
3 look at the paper see if marks are on the paper.
( If not then the fuser is bad. if the marks are there the drum is bad )

Hope this help's

Feb 11, 2009 | Brother MFC-8220 Fax

1 Answer

I get a partial copy when using my Sharp FO 5600


Make a copies with something with a lot of print. open top cover when the paper is 1/2 way through the machine. pull out the toner & drum unit's look at the drum is there a full image on the drum but not on the paper then it is a transfer problum. If no image on the drum then we have a laser unit problum. There is a shutter that opens when you put the drum in & closes the top cover. it may fallin out of place. hard to git at or somthing is blocking the laser beam ( paper, dust bunnyies or fourn objest ) hope this helps let me Know
C.W.H.

Jan 29, 2009 | Sharp FO 5700 Plain Paper Laser Fax

1 Answer

HELP


dust on drum you mean? the drum is what holds the toner cartridge of your brother machine. you should clean the blue tab located on the top of the drum when you removed it from the unit. if it still doesnt clear the message,REPLACE the drum with a GENUINE BROTHER DRUM

Nov 17, 2008 | Brother IntelliFax-2820 Laser Fax

2 Answers

"Dust on Drum" problem


try using canned air to clean the coruna chagre wire assy

Apr 16, 2008 | Brother IntelliFax-2820 Laser Fax

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