I have pushed the button 2 close the tray and all it does is say its closin then openin and then it says close tray again and i have shut the power off and un plugged it and it still wont shut. wen i shut it off i pushed the tray shut and wen i turned it back on it push the tray out again
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Just bush the button on the right. You can even push the open/close tray button and it will turn it on but not off. The round button and basically the only button besides the tray open/close button is to turn it on and off. If you have a controller synced to the 360 you can also turn it on and off with the controller. Thank you, Lee
Do you mean the CD tray won't stay closed? If so check the simple things first. The button that you push to open and close the tray is actually a lever that pushes a much smaller button below it. Make sure that your eject button is not stuck down for some reason. Check your cd tray and the bay to make sure nothing got inside that is preventing the cd tray from closing all the way. I believe if something gets in the way the tray will automatically re-open. You can also take some compressed air and blow out the cd tray to remove any debris that may be blocking the tray from closing.
If none of the above simple steps work I believe it boils down to 2 things. 1. An object inside the case or tray that is preventing it from closing all the way or...
2. The eject button is stuck down.
If your comfortable with it you can take apart your xbox case and remove your CD/DVD player and ensure the button works properly. You can do a search on this site or youtube for instructions on how to take the case apart if needed. Once the case is apart the CD/DVD player is easily removed. You will then notice that the switch you press on the outside of the Xbox to open and close the CD/DVD tray is actually a lever that presses a much smaller switch directly on the front of the CD/DVD unit. You can then test your eject switch directly by pressing the button directly with a ball point pen or a pin. If the bay does not open and close properly at this point it may be necessary to replace the CD/DVD player and I do not know if it can be replaced or not. Hope this helps.
My 360 is/was having a similar problem...my 360 would say "reading disc" then "open tray". Well since my system is only about 8 months old...I opted to send it in for repair. Its under warranty. My system is in route to be fixed as we speak. I would advise you to get yours registered too.
THINGS TO TRY
If possible, remove any discs that are in the tray.
Push the eject button to close the tray.
If the tray won't close and seems to be stuck, gently move the tray up, down, and to the side.
Check around the disc tray and make sure the faceplate is fitted correctly. If the faceplate isn't fitted correctly, the disc tray may not be able to close.
If the tray still does not close, contact Xbox Customer Service.
A lot of people have this problem. Before you post, look around.
Anyway, I was able to call xbox 360 customer support. We did the troubleshooting but it still would not work, so they took my xbox 360 in for repairs. I would not try to fix it on your own because it might negate the warranty.
either you will need it repaired or u can do it the cheap way and after the disc tray is shut put some tape over it and see if it will read it still. If not it will need to be repaired. It will only cost about $35 or free if you are still under warranty.