Question about Computers & Internet
Won this new netbook at christmas party. Turned it on but it gets stuck at blue screen saying 'Please wait while Windows is starting up......' after Windows XP logo showed for a few seconds.
Get's stuck at this screen for hours and will not get past it. Plugged in an external dvd writer that came with it (it has no internal cd drive) and tried starting it with 'system disc' and also with 'Windows XP Home disc (both came with netbook) but cannot get past the above screen.
Any help would be appreciated - I have no receipt for warranty!
Try Safe Mode.Disconnect every device (Mouse also)
Hit F8 at very beginning until you get a list of options select Safe mode and check if Windows starts.
then try step by step confirmation option.
say yes to every request until freeze: last driver you accepted to load is the culprit.
Remove it in Safe mode using Start/Run/Msconfig
Posted on Dec 26, 2008
Well a few things> You might have a bad hard drive. Check with the vendor (even though it's a prize somebody made this laptop)
The fact that you can't get past a windows CD disk is not a good sign. Check those CD's on somebody else's computer and see IF you can get a little further in the CD loading. (i.e. so you know how things are supposed to work with the CD's /DVD's.)
If you can see the DVD's loading on a computer that you know works and they don't on your "new one", you may have a bad hard drive right out of the box.
Posted on Dec 26, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Sep 20, 2016 | Computers & Internet
May 27, 2015 | Computers & Internet
Jan 03, 2015 | Computers & Internet
Nov 29, 2014 | Computers & Internet
Oct 17, 2014 | Computers & Internet
Jun 10, 2014 | Computers & Internet
Mar 23, 2013 | Computers & Internet
Jul 27, 2011 | Computers & Internet
Dec 09, 2009 | Symbol MC9000-G Portable Terminal
2,556 people viewed this question
Usually answered in minutes!