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I bought an HP Laptop 3 months ago (with Windows Vista) and the Internet keeps crashing when I'm online. It starts up again automatically, which helps, but I lose the pages I was on. Is is my PC or Vista? Never had this problem with other PCs but have never had Vista before. Thank you!

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Are you connected wirelessly or with a cable?
Check your Router maybe it's the one who's crashing.It might be also you’r internet service provider (ISP) who’s working on the lines.

To check you’re ISP, enter the router software, and it will tell if is connected or not. Leave it open when surfing and when it’s crashing check again the connection.

Vista need a lot of memory, it doesn't let a lot of space to run other program, if you are for example downloading with Bittorrent, surf and have different soft open, your connection might crash.
Try to use just a few prog. and see if it's crashing.

If yes and it's not you're router, return your HP to change the wireless card.

Posted on Dec 26, 2008

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Try clearing your browser history & cache. When these get to full it causes the problem you describe. You can access these features from the tools icon on your browser>internet options. Hope this helps.

Posted on Dec 26, 2008

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