Error code of unsupported cartridge
SOURCE: Lexmark T62 Error 32- Unsupported print cartridge
Hi Sue,
Firstly, switch on the printer without a cartridge inside. Put in the old cartridge and if you get the Error 32, it could be poor contact. Clean the contacts in the printer (contact with the chip on the cartridge). If you don't get Error 32, there could be a problem with the chip contacts on the new OEM Lexmark cartridge or a faulty chip. As for other brands or remanufactured cartridges, it could be compatible parts they used. The chip and toner wheel have to be compatible.
Good luck.
SOURCE: unsupported cartridge error
Unload and reload the Lexmark software........AND clean the printer contacts,
not neccessarily the cartridge contacts.........
that outta do it.
Follow the steps on how to correct the error from this Lexmark link:
http://support.lexmark.com/perl/support/support.cgi?ccs=229:1:0:487:0:0&docid=ENUS24096
copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
SOURCE: lexmark x5470 error- right cartridge incorrect
Since you say this happened without changing cartridges, it probably does NOT need a firmware upgrade. (If you are using the #23/#24 cartridges you should read this http://bit.ly/1343TW.)
Trying using an alcohol wipe to clean the contacts where the cartridge connects to the printer. (The array of copper dots) Of course be sure you removed the tape from the cartridge and tried all the stuff in this article (http://bit.ly/1343TW) first.
SOURCE: unsupported cartridge error
I have an X5495 Lexmark and have recently been getting this **** "unsupported cartridge" rubbish. OS is XP SP2.
My history with this printer has been:
-when new, the printer worked fine until I needed to replace the original ink tanks. I refilled them, but could not get the printer functional again....nil print at all. After much frustration, I was informed by a little birdie that the cartridges that originally come with the printer will not work if refilled. Great. They are one use only.
-replaced with genuine high yield tanks. Then worked fine. Refilled once, possibly twice with suitable non genuine ink. Still working fine.
-once black ink tank ran low this time, refilled it and symptoms of no print from Word docs, not all parts of a web page would print. Surprisingly, photos off hard disc print ok.(??????)
-replaced black with genuine tank and colour with remanufactured tank. Error message of "unsupported tank". Now no print at all.
-left new genuine black cartridge in and refitted genuine colour cartridge that I have previously refilled.
-all print now ok.....finally.
Maybe they have a copy limit or the integrated print head in the black has crapped itself????????
During this process, I have uninstalled and reinstalled the driver several times.
I have found that it has to be COMPLETELY uninstalled. Using the Lexmark uninstall function does not remove all parts of the software (Lexmark toolbar for one). If the software is not completely uninstalled, you will get a spurious unrelated and rubbish pop up that installation cannot continue because of "insufficient processor speed" with a spurious set of numbers after it. This message bears no relation to the solution.
I have found that you need to search and delete ALL Lexmark files that you can find after the uninstall. I have also deleted entries from registry.....1 entry only from memory (be CAREFUL with registry). Then reboot system.
The driver should then reinstall correctly and fully.
Why do they make it so damn hard? Don't think I'll buy a Lexmark next time.......
The toner cartridge is not installed, or the printer detects a toner cartridge error. The error is caused by a defective cartridge, an unsupported cartridge an invalid refill, or a cartridge meant to be used in another geographic region.
If the toner cartridge is not installed, install it. If the toner cartridge is installed, remove it and install a new toner cartridge.
For Cartridge errors, Press and release the right button twice briefly to display secondary error codes.
For further assistance, please contact Lexmark Technical Support.
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