My computer will reconize my brothers ipod shuffle but not my nano, i think it could be my usb port because my computer is older then 2004 so i may need to buy a 2.0 usb port. Do you think so? And i am pretty sure that it is not my cable because a guy tryed it from where i got it, on his computer, and it worked!
i am SSSSSSSOOOOOOOO confused can you please help me A.S.A.P!
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Which USB ports are you using? I just had this issue on a customer's computer and it turns out that a 5 port USB 2.0 hub they had installed in the pc wasn't functioning properly and so I would get a code 10 on their iPod nano. I plugged it into the onboard USB 1.0 ports and it installed correctly and synched. I would suggest trying other USB ports. If that doesn't work then go to Programs and Features in Control Panel and uninstall all apple products and then reboot and reinstall iTunes.
The 5 R's for Apple iPods – www.apple.com/support These are for Nano, but they apply to all iPods: Reset, Retry, Restart, Reinstall, Restore Remember these five basic suggestions if you have a problem with your iPod Nano. If one of the following doesn’t help, read on for solutions to specific problems. - Reset your iPod Nano. See “General Suggestions,” below. - Retry with a different USB port if you cannot see iPod Nano in iTunes. - Restart your computer and make sure you have the latest software updates installed. - Reinstall iPod and iTunes software from the latest versions on the web. - Restore your iPod Nano. See “Updating and Restoring iPod Software” on page whatever. -Tha Mp3 Doctor
It's in disk mode and the computer thinks that it is only a storage device. You need to reset it to get it back to normal.
You can reset your ipod by holding down the menu and select (round
button in the center) buttons down for at least 10 seconds. You'll see
an apple logo flash, that's when you stop pressing the buttons. It will
shut off, then back on.