Question about Dell Wireless Keyboard Optical Mouse w0147

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My Dell Logitech Wire mouse freezes randomly.

It has been going on for about a month now, and has gotten to the point that I have had to restart my computer. It will unexpectedly freeze from anywhere between 1-10 seconds or until I restart the system. How do I fix this?

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Update drivers to latest for the mouse. Replace the mouse's batteries & recheck. Hope this helps.

Posted on Dec 26, 2008

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My mouse keep shutting down it just freezes i have to restart for it to work. can you help please


Go to Logitech.com and search for latest driver update. Install driver update. If still problem, mouse electronics are bad. Buy new mouse.

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M6500 dell my 4 usb port are unable to put the dell mouse in action. It will detect it and it will freeze after 1-2 second of moving the mouse. Logitech mouse are functional.... SNC-Lavalin inc. Chris


the hardware that is the USB ports seem to be functioning good as the logitech mouse works without any issues .
What u could try is
1 try the dell mouse on another machine. If it does not work on the other machine too then its a issue with the usb mouse itself Or
2 if it works good on another machine then we could refresh the drivers for the USB ports by following :
start - right click my computer - properties - hardware- device manager - under device manager expand usb devices - now remove all the ROOT HUBS by right clicking on it and choose uninstall - restart the machine and make sure the sytem is conneted to internet | all the root hubs would be installed all over automatically.Try the DELL mouse should work.

3 if it doesnt visit support .dell.com download the chipset drivers and reinsall it . If no go
.
4 then try reinstalling the OS.

These are the steps you coudl try doin as i see it seems to be a issue with the mouse itself..

Kindly update after following steps for further instructions .

Hope it has been informative.

Chao.

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1 Answer

My mouse will randomly disconnect and reconnect to the computer along with freezing, how can I fix this? I've tried uninstalling it and reinstalling it and it hasn't worked


check the wire of your mouse by testing of multi tester..range in resistance.. then if theres continuity check the parts inside themouse, maybe the gear did not work properly.. jhuntech17

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Try un-install the Logitech driver and use the one provides by windows.

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check the batteries. reset the control panel/mouse properties and ensure you have latest drivers.

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I found no solution but plenty of similar complaints on the V270 on other than just Vista machines. I will suggest finding another model mouse and check it for Vista compatibility before buying.
I am using a Logitech M-RBB_DEL4 mouse made for Dell, it's bluetooth and works flawlessly on my XP machine along with the keyboard it came with. I will try the one I just ordered on my Vista machine when the BT Keyboard and Mouse arrive.

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1 Answer

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Normal 0 Go to Control Panel and click on the Mouse icon. When the window opens showing the mouse, select the button you want to change and click on the drop down and set as desired.
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1 Answer

Mouse stops responding randomly


The issue may not necessarily be with the mouse. Are you able to use the keyboard once the mouse freezes? If you not even able to use the keyboard, there is some application installed on your computer or a virus due to which the mouse freezes. If, in case, the keyboard works even though the mouse is stuck, try changing the USB port or try a different mouse. Please revert back with any other observations. Good Luck

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