Question about HP Photosmart 3210 Printer

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Hp photosmart carriage jammed

How do I clear jammed carriage?

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  • sblevins1 Jan 06, 2009

    I have the same carriage problem and cannot locate a number to call for HP support.

  • Anonymous Jan 24, 2009

    carriage is stalled.

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I had the same problem and finally solved it this way. After hours of trying to find out where this carriage was, to no avail, I finally decided to move the printer head by hand, which was way over on the right side and I found out it is also the carriage. I unplugged the printer and slid the carriage all of the way to the left, looked back in there using a flashlight and low and behold there was a wad of paper, it took some doing to get it out. What fooled me was that when the message came up i took the back off and there was two 4x6 pieces of photo paper jammed in back, I removed them and thinking that's all there were, I never thought to look for any more paper.

Hope this helps

Posted on May 05, 2009

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Posted on Jan 02, 2017

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Please do accept this solution and revert for further assistance.

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