This is an Officejet 6210. During the printing process the printer head
enclosure ''slams'' against the rail stop or printer wall on every pass.
Prints are distorted and hardly legible. This the first time this has happened.
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Re: Prtiner Cartridge Housing collides with Rail Stop
This is due to the weak enoder strip.printer reads the encoder to move accordingly.if the strip is turned faulty it will not move properly resuling in istorted print and colliingthe pinter walls.get encoder replaced. it will cost 10 dollars plus technicians service charge.common problem nothing to worry.
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the color side of the print head may be clogged with dried ink. You will need to clean or replace the print head. Contact you manufacturer for cleaning procedure or for the cost of repair of a new print head.
Hp in cartridge.
Left to long in hot dry environment
Incompatible 3rd party refill.
They are at bottom of cartridge and you can try to get them going with a few moist cotton swabs.
If you got 3rd party junk refill, forget it.
The head is that rectangular metal looking plate
i believed this issue is on the mechanical side of the printer.if the grinding noise is very noisy if you still have the warranty of the printer you can go ahead an ask for the replacement of the printer coz it is an issue with the mechanical part of the printer..
Put the printer in the mode for changing the carts. Take out the Black ink car and clean off the heads on it. Looks like brown in color it's on the cart at the bottom To clean use paper towel with cold water never use warm or hot. Clean the area where the in rest in the printer also if you can reach it. The noise you hear is that the cart didn't go back in the right position. You have to be cart not to force these carts out as everything in this printer is made of plastic.
if you do an internal test page ( there should be a button on the machine you push for this function, I'll give you the link for the manual in case you don't have it) does it come out crooked?
the alignment of cartridge is to make sure the colors are o.k. not for paper alignment.
if the internal test comes out ok then the problem is with the paper path, are the guides snug against the paper ?
if the internal test comes out crooked then the problem is with the scanner or board.