Just purchased a brand new HP Pavilion DV-7 1130us laptop. It has a thin white line running vertically up and down on the right side of the screen that never goes away. Is this a defective monitor or is there a fix?
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Re: Vertical white line on laptop display
Yes, this is a defective screen. The only fix is to replace the screen. It's called a column of dead pixels. Since it is under warranty, contact HP to have them warranty it out or take it back to the place you purchased it from for an exchange. Please take a moment and give this answer a good rating of fixya. Thank you.
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Connect an external monitor to your laptop. If the problem appears only on the display of the laptop and not on the external monitor in the same time that means the video card is ok and the problem could be : the screen of the laptop or the invertor or the cable that attaches the screen to the mainboard. Have it checked by a professional.
If there are any horizontal or vertical lines in the display and you are able to get some picture try checking the lcd inverter located on the bottom of the display screen. In some cases, the screen goes black.Its easily accessible from taking off the bezel around the display. If needed you can recommend a tech to help install. I had a laptop that had the same problem and I touched the inverter and the lines disappeared. Sometimes the display or inverter has a poor connection from the lid opening and closing but that's not always the case.