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At the expense of your data-loss,
atleast you get your device working back.
To perform a hard-reset on your O2 Xda Atom,
Keep pressed the POWER key, and then perform soft reset. After the device this leave everything and confirm that you want to hard-reset as shown on the screen.
This can be a problem between the connection of the PDA to the PC that's why the software cannot synch them so first thing that you can do is toi make sure that computer and pda are communicating fine if possible try a different cable to connect them, then if still have the same problem, best way is to use a different computer to sync your pda...
Hi. First of all, I think the hard reset is not the first solution, but it's the last and the absolute solution. But in case if it is needed you can perform it by: The phone buttons + reset & power = hard reset.Firstly, tap the Start and the Settings. There, find the Sounds & Notifications. Ensure that the first 3 of the checkboxes are checked. And select the second tab to configure your notification sounds and vibration settings. After you've done these, you can try to set an alarm and check if your PDA notifies you. If not, you can also give a try to this free alarm application (http://www.ageye.de/download/galarm.cab) for your PDA. If none of these work, you can try to hard reset your device, but you should backup all your data before a hard reset since all the data will be lost after a hard reset. Hope this helps.
Could be a software conflict if you have added any other stuff to the phone, can also happen if you touch the phone on your face. How did the soft reset work out? Try a hard reset after a back up, if this solves it then it is probably a software issue.
If you tried it on two different desktops and you tried it after a hard reset, I would say that you have narrowed it down to a hardware problem.
When you tried it on the two PCs did you use the same cable to connect it? If yes you might want to try a different cable or if possible you can you try a bluetooth sync?
If a different cable or bluetooth doesn't work you probably need to have the device repaired.
The problem was in the HP ProtectTools security aplication.
After disable the aplication and do a hard reset the bluetooth works.
I had see that after the hard reset begins a process where some HP software are installed again. One of these software is the Broadcom driver of the Wifi/BT (You can see it for two seconds in the top bar).
I think that the ProtectTools blocks some file upgrade (DLL, Exe, config file, etc.) that causes the problem.
After solve the problem I have restored a full system backup done before disable the ProtectTools and do the hard reset, and all still works fine.
I hope this can help you.