Question about Rinnai Toyostove Direct Vent Heater: Laser 30 Toyostove Direct Vent Heater Shipping

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I have a monitor 2200 that is reading ee 13. what does that mean?

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  • Anonymous Dec 28, 2008

    The manual says that it is a burner thermistor failure? the solution it says is to consult your dealer. Mine just did this today? let me know if you figure it out please.

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The technical data I have on the Monitor 2200 lists the following for an error code 13:

Failure of ignitor, solenoid pump or circuit board.
Incorrect wiring or flame rod touches to burner parts.
Air pressure switch or overheat open.

I would test the ignitor first, as that's likely the easiest, cheapest thing.

Then work to the pump, flame rod etc.

If you're not familar with the insides of one of these units, i'd recomend having the unit serviced by a qualified technician.

Helping Hands Services
Fairbanks, Alaska

Posted on Oct 27, 2009

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EE13 on a Monitor is one thing. The same code on a Toyostove is completely different. A Monitor EE13 means there was no flame at ignition. On a toyostove EE13 is the burner thermistor.

On the Monitor I would check my fuel tank. On the Toyo you may have to have the dealer help you, as it could be something easy like a very cold day or more complicated as a main circuit board.

Tom Hawkins
Bethel, Alaska

Posted on Jan 06, 2009

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EE13 on a monitor heater means the flame rod couldn't detect fire during it's 300 second cycle. I'd start by cleaning the flame rod and making sure there are no obstructions in the exhaust flue. Also, the 2200 is known for clogging the 1/2 mm oil line that runs between the oil pump and the burner pot.

Posted on Dec 30, 2010

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