Question about TMI Products Vizualogic 7 in. Headrest Pkg. Hummer H3 06-Up Ebony Leather/Video Car Monitor

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I have a dual headrest vizualogic dvd player in my car. It worked perfectly for a few months. Now the remote does not work, or the buttons on the monitor. I changed the batteries in the remote, but this did not help. If I put a movie in the dvd player, it starts up, goes to the menu screen, when i try to move my choice to "Play Movie" or "Scene Selection" etc... nothing happens. I can adjust the color and volume manually on the screen buttons, but it will not start the movie. I have tried many movies, cleaned them etc... no luck. Any ideas?

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