GE Profile refrig side by side Model GSS 20iEMCC, not cooling
GE Profile refrigerator side by side Model GSS 20iEMCC , 7 yrs. old. Not cooling.
No abnormal noises, nothing visually (frost, coil ice, dirt in back,
etc) jumping out at me. I did the unplug reset... didn't work.
Refrigerator side is not cool at all, freezer makes no ice, but will
cool a bottle of water a little. It will not freeze. Temp dials are
turned up. Water dispenser works.
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Sounds like a bad motherboard and probley need control board. You can put in self dianoss. Press all the buttons on panel for 5 seconds. This will start the program. It will check all sensors. Come back with codes and I will help you. Wait to hear from you. I hopes this helps. david_gra582
We have a GE side by side that was only 4 years old before it starting giving us problems-coiling freezing over. The warranty period was only one year on all parts, including the compressor. Through our research we learned that profile appliances have or did have a better warranty. I believe it is 5 years on all or certain components. Either way it may be worth contacting GE customer service to help you with the issue and determine if repairs and parts for your appliance are still covered under warranty. They were very helpful in our case and ultimately discounted the parts I ordered and replaced myself. Replaced the the temperature sensors on the freezer side, the defroster thermostat and defroster heater before finally breaking down and replacing the control board. The control board was the problem. It was very easy to replace. While working through the issue, we would defrost the coils located on the inside of the freezer side with a hair dryer. It would get us by until the parts came in or they frosted over again and prevented air from circulating over them, thus causing the freezer not to cool. Good luck. Hope this helps you.
If your refrig is 10 yrs old or les , then yes , this is normal . It pulls air in from the back over the condensor coils then compressor and out thru the front . The refrig should be 3-4 inches from the wall so it can pull fresh air thru . If any closer , the hotter the air will be causing the coils and compressor to be hotter than designed for therefore causing less life for the refrig . The WARM air is good meaning the refrig is cooling properly .
Your model has an electronic ice maker part number Click Here=> WR30X10093 When the electronic ice maker fails you usually need to replace the complete ice maker. You can test the ice maker by filling the tray with tap water. If the water freezes aand then drops the ice then the water control on the back of your refrigerator is the reason. The water control valve is Click Here=> WR57X10032 Either way let me know your results, Thank You, Sea Breeze
Generally, This would be a sealed system problem. An inefficient compressor or low refrigerant. If you notice a build up of frost on the freezer panel it might be a defrost problem, but, I am leaning towards an inefficient compressor.
on most refrigeration, the refrigerant goes to the freezer first and the tail end to the fridge. it is probable that the compressor is failing. compressors are quite hotg when running but not too hot to touch. if the compressor is too hot that also indicates failure. doubt it is worth repair