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My Acer Extensa 5620Z DVD-ROM Driver wont open or operate

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  • shariksa Mar 19, 2009

    i have the some problem i want cd&dvd drive play my disc if i put acer drive then play acer drive disc i want anther disc wach then not play please

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#1
first go to your system tray and click on the "Safely Remove Hardware" icon
** if it's not there you can skip this step
click on the icon and stop your dvd/cd drive

#2
There is an eject button on the side of your drive. not the disk eject button. this button will eject your drive from the computer. it should be on the right side of the drive. push this button and remove your drive.

#3
Inspect the drive for signs of damage.
Give it a few blows of air to knock any dust off it

#4
Reinsert the drive into your computer
After you do that Windows should recognize there is a drive there and little bubbles should pop up from your system tray. give it a minute to finish.

#5
Insert a disk and check to see if it is working properly


IF windows didnt recognize it and/or it still has no power, you most likely will have to replace your drive. but let me know what happened after you do this


Posted on Dec 26, 2008

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