Question about HP Printers & Copiers

1 Answer

Problem getting J5780 to recognize that cartrige door is shut

I purchased an HP J5780 Officejet and have been trying to set it up. inserted inkcartriges fine and closed lid. when turned on I get the message " door open, close print cartrige access door". from what I can see the access door is simply the top. I dont see anything else to close.please help

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 837 Answers

Is this a BRAND NEW printer? Just setting it up, just took out of the box?

If so double-check that you have removed all the packing/shipping tape pieces, plasic guards, retaining pieces .. that is what is sounds like

Posted on Dec 26, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

HP Officejet J5780 All in one printer does not connect to my computer. I need to scan. How can I connect?


First off all check, printer printing properly?, if its printing only scan option not functioning then uninstall the drivers and re install once again. If printer is not at all printing, check system recognizing the printer or not.. if not recognizing, check with another USB cable,Replace formatter...

Feb 01, 2012 | HP Officejet J5780 All-In-One Printer

Tip

HP OFFICEJET J5780 HOW TO GET SCANNER TO WORK


To get the scanner working this is what you should do. First, do not install the software for Officejet All-in-one J5780. Instead of this, install HP Officejet All-in-one J5700, you can get it from the HP website. I do not know why but this software makes the scanner work. You can then install J5780 which will delete some of the old files but will keep the scan file on.

on May 25, 2008 | HP Officejet J5780 All-In-One InkJet...

1 Answer

Hp officejet j3500- refer to device documentation to troubleshoot


problem with any one of your cartrides. open the carridge door and renove color cartridge and close it.if it says insert left cartridge then it could be the problem with color cartrige.or the same error come then put the color cartridge and remove the block cartrige.if display says insert right cartridge then it could br the problem with black cartridge.try clesn the cartridge contacts & ink nozzles and put it back (use a soft cloth to clean the cotact)

Aug 04, 2011 | HP Printers & Copiers

2 Answers

How can I get the HP officejet J5780 printer owner's manual?


Hi there !

You need to go to HP website to get free manual. Just type the HP officejet J5780 printer manual. Another way is to go through websearch, there are manual posted there for free download.

I hope help you find your problem. Regards.

Feb 02, 2011 | Printers & Copiers

1 Answer

My officejet says insert cartrige in the slot to


It's not reading the chip on the cartridge. Push a wiggle it to see if it will make contact. Turn it off than on. if the chip is bad you will have to replace the cartridge again.

Oct 16, 2009 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Hp officejet j5780, NOT SCANNING


go to www.hp.com and download a new driver of your scaner for xp

Jul 03, 2009 | HP Officejet J5780 All-In-One InkJet...

1 Answer

Hp j5780


access door means the door used to replace catridges,it pushes the sensor arm which enables or disable the door sensor,so u better check for thesensor arm connecting properly,try to push the door n check
thnx N

Jan 22, 2008 | HP Officejet J5780 All-In-One InkJet...

1 Answer

Cartridge door shows open but it is shut ?


Very simple,please remove ur cartriges and swicth off the system and now fix and restart ,if problem persit,get back to me

Sep 27, 2007 | HP OfficeJet 6210 All-In-One InkJet...

Not finding what you are looking for?
Printers & Copiers Logo

Related Topics:

113 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Printers & Copiers Experts

kakima

Level 3 Expert

96738 Answers

k24674

Level 3 Expert

7993 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...