Problem getting J5780 to recognize that cartrige door is shut
I purchased an HP J5780 Officejet and have been trying to set it up. inserted inkcartriges fine and closed lid. when turned on I get the message " door open, close print cartrige access door". from what I can see the access door is simply the top. I dont see anything else to close.please help
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First off all check, printer printing properly?, if its printing only scan option not functioning then uninstall the drivers and re install once again. If printer is not at all printing, check system recognizing the printer or not.. if not recognizing, check with another USB cable,Replace formatter...
To get the scanner working this is what you should do. First, do not install the software for Officejet All-in-one J5780. Instead of this, install HP Officejet All-in-one J5700, you can get it from the HP website. I do not know why but this software makes the scanner work. You can then install J5780 which will delete some of the old files but will keep the scan file on.
problem with any one of your cartrides. open the carridge door and renove color cartridge and close it.if it says insert left cartridge then it could be the problem with color cartrige.or the same error come then put the color cartridge and remove the block cartrige.if display says insert right cartridge then it could br the problem with black cartridge.try clesn the cartridge contacts & ink nozzles and put it back (use a soft cloth to clean the cotact)
access door means the door used to replace catridges,it pushes the sensor arm which enables or disable the door sensor,so u better check for thesensor arm connecting properly,try to push the door n check