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We have no sound to our speakers or to the front head phone jack. I believe it might be our sound card. Our Dell computer is only 3 months old.

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Your system should still be under warranty. Call Dell Tech Support and explain the problem. They should either dispatch a technician or send you the parts needed to fix the problem. Hope this helps.

Posted on Dec 26, 2008


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Below are the jacks for the sound card. Hopefully, it will help you get your speakers connected to the correct jack.
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Gray = Middle surround out
Black = Rear surround out
Orange = Subwoofer and center out
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Green = Stereo out, Front Speakers, Headphones
Blue = Stereo in

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How to repair the head phone jack of laptop d510

To fix the head phone jack on a system you would need to replace the sound card or the motherboard where the headphone jack is soldered onto the board. You could send it back to Dell for repairs or contact your local computer repair shop for repairs.

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I have a CT5803 Dell Sound Card with 4 intermal pinsets, I need to hook Up speaker to speaker out and need information about its use!

16 bit sound cards usually have 3 pin out or jack on the card, one is line in, one is line out and one is for the mic.

the line out is used for your computer speakers, plug in the green colored jack from your speaker into the line out jack and you hear whatever your playing on your computer, ie: music TV or internet broadcasts. You may have to set up the device or software settings that you are using before it properly gets the sound to go through your speakers. Some compatible or Creative Labs emulator cards have five pin outs, these are for a more sophisticated sound system like 5.1 or higher. These jacks have 3 outgoing jacks. One for center speaker then one for front and one for rear. a 6.1 system card may have a side speaker out jack also.

The CT5803 is a Creative card that was made by Creative Labs for Dell, it typically has 3 jacks. one for your speakers to plug into one for your mic to plug into and one for you to plug into an inbound sound source **** as an MP3 player. If this is not what you are talking about please re post your question and possibly clarify the information that you are trying to obtain.

Sep 11, 2012 | Dell 16 Bit PCI Sound Blaster Compatible...

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Please help - I have an HP p6347 desktop machine. Two days ago an audio input into the machine either by download or by microphone recording, only plays out of the left speakers and not out of both left...

ive no idea what is in the BOX that Desktop case
nor what OS is running, windows what?
are those HEad phonens with a 3.5mm phone jack or USB???????
do you run USB head phones/ yes/no? Doing so is very tricky, ask.
to test the internal sound, is easy, lets to that.
remove all USB devices first. but say a mouse.
for sure no USB head phones allowed NOW.

have only external speakers attached. to the 3.5mm jacks.
this pc has 2 front speakers and 2 rear, are both jacks failing?
front is green jack (try using only the GREEN JACK)
black is rear.
orange is Audio: Center Speaker/Subwoofer out
what jack are you using?

this PC came with Vista or W7, is it still that, ? or polluted with Microsoft disks or ISOs or other such rot.? or omg, FREE w10 upgrade last year,>? posting with out the OS stated, is so impossible.
i guess its a 2009 PC.
Athlon II processor. X4 640 with UATX mobo. )
has on onboard, (not plug in PCI card) audio chip
called Realtek.ALC888S (with limited support by them)
i went to there web site (make RealteK) they say it was designed for VISTA.
if running VISTA are the OFFICAL drivers loaded from the HP site?>
for sure this chip, is it , does it show up in device manager.>

can you add a card,
buy one for:

  • 1 PCI x16 slot for graphics card (if occupied say so?)
  • 3 PCI x1 slots
  • 1 PCI Express x1 minicard slot

i cant open your case and see your slots but yes, they sell sound cars on many forms.
even uSB dongles that plug in and run.

is it so hard to say what OS is there, for 10x better support.
we cant guess that EVER.
wish I could here the 1st 5min talk to tech support.
when you answered what you had there.
what jacks on audio bank plate rear?lots there.
what kind of head phones (USB) bad.
what else is plugged in the USB jacks, list them.

now let me do USB bad phones deals.
if you go to a store and buy phones,
you can buy good old 4 wire, 3.5mm phone jack phones,
they are passive phones, just speakers in the head pieces
no transistors inside, dig>
or you bought USB phones, sorry those are not passive at all
in fact they have a full blown USB sound chip inside.
and guess what, causes the internal PCs auto software
to go totally nuts. (means inconsistant and noise, and a long list of all bad things, no point is stating)

Imagine in your mind, you had a baseball park
and you at the batters plate
but Rod Serling is here and there are 4 teams, yah.
a full field in front of you and 1 behind, 2 pitchers. dig?
and you at home plate, (fish or cut bate>? go nuts)
same deal here.
what happens in the PC is the music file gets sent to both
chips and they go to logger heads fighting of that 1 file.
be it MP3, wav or what ever.

if no usb devices. there.
and still running VISTA.
and still running legit HP drivers for VISTA
and only the green jack is used,
then you need to reload, VISTA using the F10/F11 key.
like the book states, if the OS is corrupted, or virus infected
hit F11 (hp restore)

why post lacking the key facts here?

Jun 04, 2017 | HP Computers & Internet

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I'm a tech guy for a small business as well as a college student, so I'm learning as I go. On of the computers in our office, a Dell dimension 2400, is having audio problems and of course it's on our...

Try updating the driver, the problem might also be faulty sound hardware. Given your situation I recommend you make a linux live usb, it will be helpful a lot of times, it this case it can help you to determine wether is a faulty driver o sound card.

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Cannot detect when a jack is plugged in.

check your sound card ,,do u have sound threw the pc speakers.if so bad head phones.or not compatable with your pc.

Oct 09, 2009 | Dell A215 Computer Speakers

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No sound from speakers

Ok newer monitors come with a HDMI connector and would need a compatable HDMI video card that has the ability for sound. The older monitors have a 3mm plug like a head phone jack you can plug this directly into the GREEN portion of the sound card that is installed in your system!

Thanks please rate

Btw, I’m available to help over the phone in case u need at

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How can i plug in my logi tech speakers on my new dell computer,

  1. Make sure the rear and/or center/sub audio cable is plugged in to the correct port. On most surround sound cards, the rear audio port is black, the front audio port is green, and the center/sub audio port is orange. If you do not have a surround sound card, make sure you obtain the proper adapter (discussed in the next paragraph) or use surround sound emulation if your speaker system offers it. If you are not sure if you have a surround sound card, please check with the manufacturer of your sound card for details.
  2. Make sure your sound card supports the same amount of channels as your speaker system contains. For 4.1 systems, it should have a front and rear speaker jack on the card. For 5.1 systems, the card should have a front, rear, and center/sub, output. The card should be properly installed and configured. Please contact your sound card manufacturer for details. If you do not have a surround sound capable sound card, you can use the M3D button on the controller unit (if you own a z-560 or z-540) or use the source selector switch (if you own a z-5300 or x-620). If you do not have any of the models above, you can use an adapter to split the signal for the front and rear speakers. This type of adapter is a 3.5mm male to 2-3.5mm female jacks. You can purchase this adapter at your local electronic store. Please refer to your manual if you do not know if your speaker system can emulate surround sound.

Nov 11, 2008 | Logitech Z-560 Computer Speakers

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Speakers won't work

Hi, you may want to try plugging the input line of the Dell speaker to the other jacks. Normally green is for speaker, pink - microphone and blue is for line-in and all are normally at the back of the computer. Sometimes, the back are deactivated if there are jacks in the front., so you may to try plugging it in the front if they are present. Assuming the speakers light/power up, if you want to check if they are working is by touching with your finder the input plug which should produce a humming sound. Also worth to check the drivers of your sound card. Hope this works for you. Regards.

Apr 14, 2007 | Dell A525 Computer Speakers

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