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We have no sound to our speakers or to the front head phone jack. I believe it might be our sound card. Our Dell computer is only 3 months old.

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Your system should still be under warranty. Call Dell Tech Support and explain the problem. They should either dispatch a technician or send you the parts needed to fix the problem. Hope this helps.

Posted on Dec 26, 2008

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16 bit sound cards usually have 3 pin out or jack on the card, one is line in, one is line out and one is for the mic.

the line out is used for your computer speakers, plug in the green colored jack from your speaker into the line out jack and you hear whatever your playing on your computer, ie: music TV or internet broadcasts. You may have to set up the device or software settings that you are using before it properly gets the sound to go through your speakers. Some compatible or Creative Labs emulator cards have five pin outs, these are for a more sophisticated sound system like 5.1 or higher. These jacks have 3 outgoing jacks. One for center speaker then one for front and one for rear. a 6.1 system card may have a side speaker out jack also.


The CT5803 is a Creative card that was made by Creative Labs for Dell, it typically has 3 jacks. one for your speakers to plug into one for your mic to plug into and one for you to plug into an inbound sound source **** as an MP3 player. If this is not what you are talking about please re post your question and possibly clarify the information that you are trying to obtain.

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Try updating the driver, the problem might also be faulty sound hardware. Given your situation I recommend you make a linux live usb, it will be helpful a lot of times, it this case it can help you to determine wether is a faulty driver o sound card.

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check your sound card ,,do u have sound threw the pc speakers.if so bad head phones.or not compatable with your pc.

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Most motherboards have built in sound cards now, just look at the back of the PC and there will be 3 or 6 sound jack sockets, the speakers go in the green one.

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Ok newer monitors come with a HDMI connector and would need a compatable HDMI video card that has the ability for sound. The older monitors have a 3mm plug like a head phone jack you can plug this directly into the GREEN portion of the sound card that is installed in your system!

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  1. Make sure the rear and/or center/sub audio cable is plugged in to the correct port. On most surround sound cards, the rear audio port is black, the front audio port is green, and the center/sub audio port is orange. If you do not have a surround sound card, make sure you obtain the proper adapter (discussed in the next paragraph) or use surround sound emulation if your speaker system offers it. If you are not sure if you have a surround sound card, please check with the manufacturer of your sound card for details.
  2. Make sure your sound card supports the same amount of channels as your speaker system contains. For 4.1 systems, it should have a front and rear speaker jack on the card. For 5.1 systems, the card should have a front, rear, and center/sub, output. The card should be properly installed and configured. Please contact your sound card manufacturer for details. If you do not have a surround sound capable sound card, you can use the M3D button on the controller unit (if you own a z-560 or z-540) or use the source selector switch (if you own a z-5300 or x-620). If you do not have any of the models above, you can use an adapter to split the signal for the front and rear speakers. This type of adapter is a 3.5mm male to 2-3.5mm female jacks. You can purchase this adapter at your local electronic store. Please refer to your manual if you do not know if your speaker system can emulate surround sound.

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Hi, you may want to try plugging the input line of the Dell speaker to the other jacks. Normally green is for speaker, pink - microphone and blue is for line-in and all are normally at the back of the computer. Sometimes, the back are deactivated if there are jacks in the front., so you may to try plugging it in the front if they are present. Assuming the speakers light/power up, if you want to check if they are working is by touching with your finder the input plug which should produce a humming sound. Also worth to check the drivers of your sound card. Hope this works for you. Regards.

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