ive no idea what is in the BOX that Desktop case
nor what OS is running, windows what?
are those HEad phonens with a 3.5mm phone jack or USB???????
do you run USB head phones/ yes/no? Doing so is very tricky, ask.
to test the internal sound, is easy, lets to that.
remove all USB devices first. but say a mouse.
for sure no USB head phones allowed NOW.
have only external speakers attached. to the 3.5mm jacks.
this pc has 2 front speakers and 2 rear, are both jacks failing?
front is green jack (try using only the GREEN JACK)
black is rear.
orange is Audio: Center Speaker/Subwoofer out
what jack are you using?
this PC came with Vista or W7, is it still that, ? or polluted with Microsoft disks or ISOs or other such rot.? or omg, FREE w10 upgrade last year,>? posting with out the OS stated, is so impossible.
i guess its a 2009 PC.
Athlon II processor. X4 640 with UATX mobo. )
has on onboard, (not plug in PCI card) audio chip
called Realtek.ALC888S (with limited support by them)
i went to there web site (make RealteK) they say it was designed for VISTA.
if running VISTA are the OFFICAL drivers loaded from the HP site?>
for sure this chip, is it , does it show up in device manager.>
can you add a card,
buy one for:
- 1 PCI x16 slot for graphics card (if occupied say so?)
- 3 PCI x1 slots
- 1 PCI Express x1 minicard slot
i cant open your case and see your slots but yes, they sell sound cars on many forms.
even uSB dongles that plug in and run.
is it so hard to say what OS is there, for 10x better support.
we cant guess that EVER.
wish I could here the 1st 5min talk to tech support.
when you answered what you had there.
what jacks on audio bank plate rear?lots there.
what kind of head phones (USB) bad.
what else is plugged in the USB jacks, list them.
now let me do USB bad phones deals.
if you go to a store and buy phones,
you can buy good old 4 wire, 3.5mm phone jack phones,
they are passive phones, just speakers in the head pieces
no transistors inside, dig>
or you bought USB phones, sorry those are not passive at all
in fact they have a full blown USB sound chip inside.
and guess what, causes the internal PCs auto software
to go totally nuts. (means inconsistant and noise, and a long list of all bad things, no point is stating)
Imagine in your mind, you had a baseball park
and you at the batters plate
but Rod Serling is here and there are 4 teams, yah.
a full field in front of you and 1 behind, 2 pitchers. dig?
and you at home plate, (fish or cut bate>? go nuts)
same deal here.
what happens in the PC is the music file gets sent to both
chips and they go to logger heads fighting of that 1 file.
be it MP3, wav or what ever.
if no usb devices. there.
and still running VISTA.
and still running legit HP drivers for VISTA
and only the green jack is used,
then you need to reload, VISTA using the F10/F11 key.
like the book states, if the OS is corrupted, or virus infected
hit F11 (hp restore)
why post lacking the key facts here?