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have u tryed pressing all the ds buttons correctly at the main menu screen on the game otherwise i dont know wat youve done to the game and when u reset the game u do lose everything if u didnt know that sorry hope my information helps
I figured out how to FEED A PURRPALS cat, use the to stylus drag the food box over to the arrow hoovering above the food bowl on the touch screen and move it left and right quickly thereby 'shaking the box' this will fill the bowl and FEED the cat.
ps I was doing this for ages before i figured it out.