- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The 923.01 error indicated an over temperature state in the fuser assembly caused by a failure in a part called a thermister. You will need to replace the fuser to clear the error. This is a user replaceable part, you only need a Phillips screwdriver to replace the fuser assembly. The part number you need is 39V2600 and they are available from places like amazon.com or Buy.com
You need to enter the config menu, by turning off the printer. Hold the middle button and right arrow and power the printer up. Continue to hold the two buttons until you see Performing self test. Then you should see config menu. Scroll to Reset Maintenance count and select it. When it returns to the previous menu, you can restart the printer and the error should be cleared.