Question about Microsoft Xbox 360 Console

4 Answers

I get sound but no picture

I have xbox 360 its about 2 years old i get sound but no picture does not matter what game i put in just no picture

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  • ckassels Dec 26, 2008

    i have not touch anything and and all of a sudden it doesnt work just sound no picture

  • ckassels Dec 26, 2008

    i have not touch anything and and all of a sudden it doesnt work just sound no picture

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4 Answers

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  • Microsoft Master
  • 13,433 Answers

Well it seems you have two options here, 

1 contact microsoft for warranty repair service 

2 read this page http://ezinearticles.com/?Xbox-360-No-Video---What-Causes-it-and-How-Can-I-Fix-It?&id=1555502

Posted on Dec 26, 2008

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  • Master
  • 10,594 Answers

Do you see Logo screen when power it up?
If no, then check / replace connecting cable.

Posted on Dec 26, 2008

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  • Master
  • 15,935 Answers

Video cable plugged in? have you tried on another tv? or different a/v plug on same TV?

Posted on Dec 26, 2008

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  • Master
  • 2,110 Answers

When we experience a no video/display but with sound as if your logging in at your default blade, try to disconnect all the cables including the power cord and the audio video cable. (its the cable going from your console or xbox 360 to your tv). Before you plug it back try also to wipe the prongs or the metal part of the cables to ensure it has no debris or anything that would mess up the connection. If your using an HDTV make sure that the switch of your component cable is click on the hdtv settings. if it still not working for you, try to use a different cable and TV just to isolate the problem. If the issue still persist.. its the system that has a problem. Not exactly the hardware but it would definitely the prongs at the back of the console. So, bring it back to the retailer if its still in 30-days warranty or send for repair to its authorized service center.

Posted on Dec 26, 2008

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