Question about Sony PlayStation Portable (PSP) Console

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Loud Clicking noise and won't read UMD

K my PSP hasn't been working, when i put in a UMD all it does is just make these loud clicking noises, i even tried changing the UMD. I'm not sure if I its hardware or something technical wrong with it. Please help me.

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  • i_am_eric_12 Dec 26, 2008

    no its not the problem i tried using different UMD's and it still makes the same loud noise... but thanks for the help anyway

  • zaigo Dec 26, 2008

    same happens with me and especially annoying as it is just few days after christmas so i cant play any of my new games :( i tried moving the laser and it seemed to work for like 5 seconds then it moves back to the same spot

  • i_am_eric_12 Dec 27, 2008

    K i moved the laser thing to the right which made the clicking noise stop, but it still doesnt read them.

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  • Master
  • 709 Answers

I think the it is possible your UMD case is cracked and the clear part is pressing down on the disc inside. Check and pull the clear part of the case from the media disc.

Posted on Dec 26, 2008

  • Greg Stokes
    Greg Stokes Dec 26, 2008

    Reach inside the UMD door and manually move the laser to the right a couple of clicks. This may get it back on track

  • Greg Stokes
    Greg Stokes Dec 27, 2008

    Well, It looks like you need a new UMD drive. I have had to replace many of these, they do go bad. It is important to use Sony if you are under warranty. You can call them at 1800 354-7669. Otherwise, my shop, www.PlaystationClinic.com can replace these for very reasonable price with quick turn around. The PSP requires near complete disassembly when replacing the UMD drive.

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  • Issues with PlayStation®Store content Click here for help with content purchased from the PlayStation Store.
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Tried these steps and still need help?

If you have tried the troubleshooting information above, but continue to experience problems, please contact our Consumer Services department to have your PSP system serviced.


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