Question about Canon CanoScan FB620U Flatbed Scanner

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Scanner won't move?

I havent touched my scanner in a couple of years (or more actually). I went so far as to order a new AC adapter from Canon to plug it back in. When I did, it didn't whir as usual, and the scanning unit inside the scanner (I can see through the glass flatbed) didn't even move. It powered on and everything...this is really frustrating. I don't want to buy a new scanner, and am wondering if I can just unscrew this thing and muddle around. It is in perfect cosmetic condition, just not sure why it won't "scan" or anything.

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  • Bill Bixby Apr 18, 2007

    Modification to my question: I see what's going on. The orange belt that pulls the scanning unit has dislodged from the unit. It looks like I just need to snap it back in. But I dont know how to get to it. If anybody knows about disassembly, please post.



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  • 70 Answers

These have quite a flimsy rubber drive belt which can stick and go hard. If you can get to it you might be able to soften it up with a soak over night in olive oil. Finding a replacement might be difficult..

Posted on May 12, 2017


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Posted on Jan 02, 2017

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SOURCE: Vista Driver for Canon N640P flatbed Scanner

Did u re- boot your computer after you installed the cd's?

Posted on Nov 27, 2007

  • 111 Answers

SOURCE: Canon LiDE 25 scanner locked - can't unlock

Try the scanner on another computer to verify that it is not just a conflict on that particular computer.

Posted on May 08, 2008

  • 111 Answers

SOURCE: Canon CanoScan 5000F Flatbed.

Make sure the scanner is unlocked. Lock switch is either on the bottom, or under the scanner lid near the hinges.

Posted on May 09, 2008

  • 490 Answers

SOURCE: Problem with Canon DR9080C scanner and Capture Perfect 3.0 softwere

Do you have enough disk space? Check if your C; drive has enough space. Normally C: is used as 'scratch area'. Try scanning intoa different location.

S. Mohan, Chennai

Posted on Jun 23, 2008

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