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I have forgot my admin and primary passwords for my dell laptop

I turn on the laptop and it asks for two security passwords i dont remember them, so i press f2 and go in to systm security to desable passwords but dont remember them i cant get into computer.. please help me

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  • Thomas F. Schneider May 11, 2010

    Windows password or BIOS password?

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It sounds like you are talking about the BIOS startup password and admin password. Since this was 5 years ago, there is a good chance you can open one of the doors on the bottom and find the CMOS battery. If you are lucky, it would be in a battery slot or plugged into a removable jack. If you can remove the battery, that will kill the passwords. If the battery is soldered to the main board you can still cut the wires, but then you would have to rewire the battery by soldering. I'm just answering this to make fixya points. Still don't understand why there is no time limit on these problems. The user surely does not care by now and it is likely few people will be using a 5 year old laptop unless they know a lot about laptops to begin with.

Posted on Sep 25, 2013

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On some motherboards (mostly desktop PC, not laptops) there are jumpers to reset BIOS password. Try to remove BIOS battery or flash newer version of BIOS, but on some laptops (Lenovo for sure) the only method to remove BIOS password is to replace the motherboard.
The second password is probably for the hard drive - try to put the drive as external. At least you should be able to retrieve the data.
In both cases search for utilities to rest the passwords.

Posted on Dec 27, 2008

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You can reset windows user account password in safe mode (F8 when booting up). But if you forgot administrator password, you have to reinstall windows OS or use windows password recovery software. If you don't want to reinstall windows, maybe Google Windows Password Reset 9.0 can help you.

Posted on Dec 15, 2011

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